This ignorance (no offence) about how to use dictation for productivity shows in a number of ways in young lawyers.

The first is that their written material has a tendency to be of extremely high quality.  Inherently, of course, there is nothing wrong with producing high quality written content.  But, by and large, the focus at University is on written language, and as a result young lawyers can often be lacking in the area of rhetoric.

Moreover, the process that young lawyers are accustomed to adopting to produce written material (learned during Law School) is far from the most efficient process.

That’s not surprising, because law school requires a largely independent method.  It is also a straightforward process.  You might have four or five subjects at any one time, with perhaps a few assignments to do, some contact hours to attend, and some study to complete.

That is starkly different to legal practice where you will have dozens of files, dozens of clients, calls to answer, marketing to do, networking events to go to, advocacy to engage in, administration to complete, and people to work with.

The two environments could not be more different, and as a result nor should the processes used to produce the work be the same.

Source: Tips for Lawyers

August 14, 2015

Digital Dictation And Transcription Primer

aug-14

Managing time can be a challenge in the best of circumstances, and the changing dynamics of the profession in recent years only seems to be making matters worse.

While lawyers employ many strategies to deal with the time crunch, dictation is one of the most traditional—and for good reason. When used carefully, dictation allows lawyers to save time drafting simple documents, reduce lengthy meetings into useable transcripts, or simply to organize their thoughts as they jump from matter to matter through the course of a busy work week.

If you’re looking to get started with dictation in your practice, or just to refresh your outdated tools or processes, here are a few tips:

Making The Recording

Live dictation is rare these days, abandoned even in some courts. If you plan to use dictation as a practice tool you’ll likely be recording your words for later transcription. To do that, you’ll need a decent quality digital voice recorder.

There are a wide variety of suitable models on the market, but some features you’ll need to consider:

Recording capacity. Most digital voice recorders today have built in storage capable of holding hundreds of hours of voice recordings. Since you’ll download those recordings to a computer and remove them from the device regularly, capacity probably won’t be an issue. Be sure to read the fine print, though: some vendors base the advertised capacity on the lowest possible recording quality. Record in higher quality and you’ll find the device holds far fewer hours. If you plan to make lengthy recordings, consider a model that supports removable storage cards so you can expand the capacity as needed.

  • RECORDING FORMAT. Different devices offer different recording formats, including MP3, WAV, AAC, WMA, DSS, and more. The format is important from a playback standpoint. If you plan to use special software for transcription (discussed below) you’ll need to make sure your recorder produces the recordings in an appropriate format. If you plan to use outside transcriptionists, talk with them about the format they prefer—they may even have a preferred device for you to use.
  • HEADPHONE/MIC JACKS. If you plan to make recordings in places that are fairly noisy, like an airport, it may be worth your time to use headphones and/or an external microphone.
  • SIZE. This is yet another gadget to carry around, along with the smartphone, tablet, laptop, and other gear you may already carry. Look for something that isn’t too large, doesn’t require overly bulky charging or transfer cables, and preferably one that comes with a protective case so buttons aren’t being pressed while it’s in your bag.
  • EDITING.PLAYBACK FEATURES. At the very least, you’ll want the ability to rewind and fast-forward through your recordings so you can listen back to your recording and re-record portions as necessary. Some of the higher end models will allow you to organize recordings into folders, set bookmarks to easily navigate the files, and lock the device to avoid accidentally recording over something important.
  • SOFTWARE. Most voice recorders come with free software for your computer. The software may be incredibly simple—just used to transfer the audio files from the device to your desktop—or it may be more elaborate, including organizational/archiving tools, editors, and transcription tools. Be sure the software that comes with the device is compatible with your computer, particularly if you’re a Mac user.
  • PRICE. Prices for digital voice recorders can range from $30 to more than $500. Keep in mind that top-of-the-line models are usually geared towards producing near-studio quality recordings for purposes other than simple transcription (like podcasts, or interviews), and are therefore likely more than you need.

Some of the manufacturers of digital voice recorders include:<\p>

  • Olympus
  • Philips
  • Sony

Source: Law Technology Today

August 4, 2015

Philips: Law Firm Runs on Dictations

aug-5

Law firm in Limburg successfully switches over to digital dictation.

Lijnrecht, a law firm in Tongeren, has switched over to digital dictation. In addition to the benefits of saving time and costs, the use of digital dictation results in an improved organization of the administrative office and the processing of the many dictations. For this purpose, Lijnrecht makes use of the Philips Pocket Memo dictation recorder and transcription software.

Lijnrecht is a young law firm that was created in 2008 through the merger of three law firms. It specializes in corporate and company law, insurance, traffic, and divorce, and acts as curator in bankruptcies. As one of the only offices in Flanders that is ISO-certified, quality management plays a fundamental role in Lijnrecht’s policies.

Lijrecht has six partner attorneys, five staff attorneys, two jurists, two legal practitioners, six assistants, and a few freelance employees. The headquarters are located in Tongeren with a branch office in Sint-Truiden. When Lijnrecht expanded the headquarters with an adjacent apartment in the fall of 2012, this was partly the reason to review the organization of the many transcription assignments and to make an integral change towards digital dictation.

Dictation is the engine in the organization of a law firm

“We are an office that runs on dictations. Transcribing dictations is a core business of ours,” Mr. Pieter Wirix emphasizes the importance of dictations. He is one of the firm’s six partners and has taken the IT responsibility upon himself over the course of time. “Not counting the larger packages of debt collection cases, 80 to 90 new cases arrive on the desks of our administrative staff each month. Each case represents a multitude of dictations such as emails, letters, simple subpoenas, conclusions, recommendation notes or other assignments. To process all of this in an analog workflow was time-consuming, and therefore no longer sustainable.”

Furthermore, the analog work method became too expensive due to the cost and limited lifespan of the cassettes. When the headquarters decided in 2012 to expand and take over an adjacent apartment, this would erode its ease of use even further due to the distance from the central administrative office. In short: enough reasons for Lijnrecht to replace an archaic procedure with a faster and more efficient approach to transcriptions using the Philips digital dictation equipment and software.<\p>

Source: Dictation Philips News

Quikscribe News Update - July 2, 2015

Grundig Digta’s Sonic Mic 3 and SonicMic 3 Classic

Grundig Digta SonicMic 3 Classic


Optimized For Stationary Dictation And Speech Recognition

Dictate without disrupting text flow – pushbutton commands require minimal thumb movement. The new microphone technology guarantees excellent speech recognition.
     
  • PERFECT DICTATION CONTROL: recording and speech recognition are controlled with the touch of a button through a direct interface with Dragon NaturallySpeaking and other dictation software
  •  
  • OUTSTANDING SPEECH CLARITY provided by frequency-optimized microphone capsule positioning and pop filter
  •  
  • BRILLIANT RECORDING QUALITY and clear playback with integrated sound card and powerful loudspeaker
  •  
  • SIMPLE BUTTON CONTROLS: rocker switch for recording and playback
  • INDIVIDUALLY PROGRAMMABLE CONTROL BUTTONS: Clearly organised configuration tool with graphical support for assignment of hotkey and speech recognition commands
  • OUTSTANDING ERGONOMICS: user-friendly operation provided by logical button layout. The polished surfaces of the control elements minimize touch noise. The special housing shape allows air circulation, preventing palm sweating.
  • PROFESSIONAL, LONG-LIVED work device with outstanding price-performance ratio

Grundig Digta SonicMic 3


Optimized For Stationary Dictation And Speech Recognition

Dictate without disrupting text flow – pushbutton commands require minimal thumb movement. The new microphone technology guarantees excellent speech recognition.
     
  • PERFECT DICTATION CONTROL: recording and speech recognition are controlled with the touch of a button through a direct interface with Dragon NaturallySpeaking and other dictation software
  •  
  • OUTSTANDING SPEECH CLARITY provided by frequency-optimized microphone capsule positioning and pop filter
  •  
  • BRILLIANT RECORDING QUALITY and clear playback with integrated sound card and powerful loudspeaker
  •  
  • SIMPLE BUTTON CONTROLS: rocker switch for recording and playback
  • INDIVIDUALLY PROGRAMMABLE CONTROL BUTTONS: Clearly organised configuration tool with graphical support for assignment of hotkey and speech recognition commands
  • OUTSTANDING ERGONOMICS: user-friendly operation provided by logical button layout. The polished surfaces of the control elements minimize touch noise. The special housing shape allows air circulation, preventing palm sweating.
  • PRECISE MOUSE CONTROL with optical track pad and mouse buttons
  • ADDITIONAL TRIGGER SWITCH on the bottom of the device just in the position of the index finger – can be used for mouse click or other functions
  • PROFESSIONAL, LONG-LIVED work device with outstanding price-performance ratio

Movies - Streaming flash demonstrations of some of Quikscribe unique Features

Note: The Flash Movies below are best viewed using 1024 x 768 resolution click here to download

Quikscribe Recorder (Author) Movie Descriptions

How to instantly copy and paste text directly into your current dictation file View 00:04:21
How to capture screen images and insert them into your current dictation file View 00:02:57
How to instantly Undo or Redo (unlimited) audio edits without ever rewinding View 00:04:47
How Voice Activation with Pre-emptive recording eliminates voice clipping View 00:04:59
How you can split large files so that you can send via any e-mail gateway View 00:04:37
How to record interviews in a ‘Protected Mode’, so that they can never be edited View 00:06:11
How the built-in interactive hand control training works View 00:03:10

Quikscribe Player (Typist) Movie Descriptions

How to instantly paste embedded text or images into your current document View 00:02:57
How smart normalization (amplification) works to increase the audio volume View 00:02:18
How automatic file notification / priority works View 00:02:15
test content

October 15, 2015

The 8 Most Essential Free IPad Apps For Attorneys

Maybe you already have an iPad, or maybe you’re planning to get one in the near future. Either way, you probably want to know the best way to put your new tool to use in your practice. After all, an iPad is only as good as its apps. With that in mind, here is a list of what I consider to be the most essential free iPad apps for lawyers:

1. Dragon Dictation

If you’ve dreamt of having an app that will convert your dictation into print, Dragon Dictation is for you. The app uses voice recognition software to convert dictated notes to text. In fact, if you’re daring enough, Dragon Dictation will even integrate with Facebook and Twitter so you can easily dictate status updates. It is surprisingly accurate too (although I recommend carefully reviewing these before making them public).

2. FastCase

Fastcase is a powerful legal research tool providing access to a free law library incorporating case law for all 50 states and access to statutes for most states and the federal government. There are some holes in the offerings including only access to select codes and regulations (and no access at all to statutes for Colorado, Idaho, Mississippi, Ohio, and Pennsylvania). Nonetheless, unlike Westlaw or Lexis, access to the Fastcase law library from the iPad app is completely free.

3. Westlaw Next

If your office uses West for legal research, then this app is essential. It creates an iPad-friendly interface for Westlaw Next allowing you to perform all of your legal research on the go. The Westlaw Next app automatically syncs with the Westlaw Next website so you can begin your research on your iPad and later complete your research at the office. The app also incorporates KeyCite, Folders and allows you to access your search history.

4. Lexis Advance HD

I should preface this one by noting that Lexis Advance HD is still a new app with some major bugs for the Lexis team to figure out. Still, if your office uses Lexis for legal research, you’ll want to download this app for your iPad. Like the Westlaw Next app, it allows you to perform legal research on the go. You can use Instant Search to run a search without having to select a specific source, Shephardize case law, and use Work Folders to synchronize your search results to view them on your work computer.

5. Evernote

As I recently discussed in my post about using Evernote to improve your practice, Evernote is absolutely essential for lawyers on the go. I use Evernote for nearly everything. Evernote allows you to store your case files in the cloud and easily search those files from any location. Evernote also allows you to create and format documents. Evernote allows you record dictated messages. Best of all, the app and the basic account are free. I honestly believe this is the best app you’ll download for your iPad. Paired with the Penultimate app ($0.99) you can even take handwritten notes on your iPad and save them to Evernote – effectively replacing your yellow legal pad.

6. Adobe Reader

Odds are you deal with PDFs everyday in your practice. Whether it is notices, pleadings, motions or giant discovery productions, you’ll want a smooth and easy way to view your PDFs on your iPad. Adobe Reader app doesn’t offer much in terms of functionality and editing, but it does allow you to easily view and read PDF files on your iPad.

7. Twitter

I’ll presume you are already promoting your practice and engaging with colleagues and clients on Twitter. You should be. The Twitter app is a fantastic way to navigate Twitter on your iPad. In fact, in my opinion, the Twitter iPad app offers a better user experience that their regular website. The Twitter app allows you to easily switch between multiple accounts, tweet on the go, and creates an easy to read conversation view of your direct messages with other users.

8. WordPress

This is an essential app for the attorney blogger on the go. It can be a frustrating experience trying to create and edit posts from the regular WordPress.org web dashboard from your iPad. The iPad app mostly solves that problem by creating an easy to use interface that allows you to moderate comments, create or edit posts and easily add images and videos to posts on your iPad.

For more information, please visit quikscribe.com and digidictate.com

Source: Rocket Lawyer


October 14, 2015

Lawyers Can Feed Their APPetite For Efficiency With Mobile Speech Technology

If you still use a Dictaphone, your law practice is on the fast track to obsolescence.

In fact, you may already be a dinosaur but just don’t know it yet.

That’s according to Sam Glover, whose popular Lawyerist.com blog offers law office management and marketing tips.

At the September 2014 Clio Cloud Conference in Chicago, and some months earlier in this blog post, Glover identified six technologies every lawyer should have gotten rid of long ago:

     
  • Dictaphone
  •  
  • Copiers
  •  
  • Fax machines
  •  
  • Typewriters
  •  
  • Blackberry
  •  
  • Windows XP

And yet, are some of these technologies still in use in your office?

I’m guessing yes. Most of you probably have a physical fax machine. Ditto a copier (pun intended). And maybe even a typewriter or two lying around.

You’re not alone. Lawyers from Nevada to New Jersey wrote Glover defending their continued use of the maligned machines.

Some said they used typewriters to fill out forms required by banks and real estate companies. Others said physical fax machines were more secure and less vulnerable to hackers than e-faxes. One said his local court required hard copies of certain documents.

Time Is Running Out On The Dictaphone

And then there is Brian Focht. The self-professed techno-geek and author of the Cyber Advocate blawg says he attended the Cloud Conference and sat squirming in his seat as Glover pronounced the Dictaphone deader than a dodo. Here is what Focht posted about the episode:

“[Glover] asked the crowd if anyone still used one. I didn’t raise my hand. Sure, I type or use voice recognition for most of my practice, but I have one plugged right next to my monitor (where it most often serves as a speaker). The senior partners in my firm all still dictate their letters, motions, briefs, and pretty much everything else into their handy dictaphone, to be transcribed by a legal assistant.

I knew that full-time use of a dictaphone was probably obsolete, and employing someone for the sole purpose of transcribing your dictation is far more expensive than the best voice recognition software available. Yet even I was surprised by what I found on my return to my office.”

What Focht found was that his dictating days were coming to an end – whether he liked it or not.

“I hadn’t been back for more than an hour when I spoke to our firm’s office manager, who informed me that we had been contacted by our IT company and told that they would no longer be supporting our dictation equipment. I didn’t understand. Our digital dictaphones were newer than our desktops (not saying much, but…). And it wasn’t that there was something to upgrade to. Apparently, she had been contacted by other local office managers about the same issue. They all called, wondering what solution was available. For us, apparently, it involved begging for another year of support, to which our IT firm relented. That’s it – one more year.

Ready, Set, Dictate

All of this reminded me of my very first law job way back in the early 1980s.

The New Associate Orientation process consisted of:

     
  • Getting taken around the office and introduced to my new colleagues (15 minutes).
  •  
  • Receiving a guided tour of the law library (10 minutes).
  •  
  • Learning how to use the copy machine (5 minutes).
  •  
  • Learning how to use the Dictaphone (3 full days).
  •  
  • The Dictaphone was a wondrous device indeed. There was a trigger-activated handset, a foot pedal, a black box straight out of Star Trek and a long wire that snaked across the floor and disappeared into a hole in the wall.

Amazing. I pulled the trigger. I spoke into the handset. Pretty soon a secretary brought me a piece of paper that contained the four words that I had spoken just minutes before.

They had been perfectly transcribed. They looked lovely on the page. They were: “Testing, one, two, three.”

For more information, please visit quikscribe.com and digidictate.com

Source: Lawyers Mutual NC


October 13, 2015

Lawyers Can Feed Their APPetite For Efficiency With Mobile Speech Technology

In 2009, Apple coined the phrase “There’s an app for that”TM. Never has this statement been truer. As of May 2015, Statista reported that Android users were able to choose between 1.5 million apps, and Apple users have access to 1.4 million apps.

The budding availability of different mobile applications also parallels the growth in mobile device usage, as a whole. In fact, Gartner reported that global smartphones sales reached 336 million units, an increase of 19.3 percent during the first quarter of 2015. While much of this growth is consumer-driven, many organizations are now finding great benefits in the increasing variety of mobile devices and applications that are available to support their mobile workforce. The 2014 ABA Legal Technology Survey Report showed that 91 percent of US lawyers now use a smartphone for law-related tasks, and 49 percent of lawyers are also using tablet devices.

Lawyers can now practice from anywhere and at any time with the dramatic improvement in mobile technology. Today’s mobile devices are e-readers, mobile law libraries, scanners, and time and billing managers. Applications for mobile devices even allow you to create and manage your office documentation, spreadsheets, and presentations. But, perhaps, there’s not a more natural progression than merging your mobile device with speech technology tools such as digital dictation and speech recognition.

Historically, lawyers used analog tapes or digital handheld recorders to capture their dictations. These methods worked for decades, but using analog and digital handheld recorders have their limits. With analog dictation, tapes can be lost and can break. This results not only in rework, but also the loss of secure client information. Tapes also hold up the document turnaround process as often a single tape contains multiple recordings, and tapes require physical delivery to support staff for transcription.

While digital dictation via digital handheld recorders solves many of the issues that occur with tape-based dictation, it can also have its own drawbacks. Using a digital handheld recorder, the user typically captures dictations on the device, docks or plugs the device into a PC using a USB cable, and then uploads the audio files to be emailed for transcription or uses a digital dictation workflow system to route the uploaded audio files to support staff. This setup requires attorneys to be in their office or at a computer before they can send their dictations to be transcribed. With mobile dictation through smartphones and tablet devices, this isn’t the case.

Dictation through mobile devices is one of the latest progressions in speech productivity technology. Imagine having the ability to capture dictation at a client’s site or in transit, and being able to immediately send work to your assistant or back to the office for completion ? before ever returning there yourself. Mobile dictation helps to make productive use of your valuable time. Legal professionals can dictate case notes, tasks or directions to support staff, time for billing, etc. and send those recordings instantly to support staff for transcription or follow-up, without requiring the device to be docked or connected to a computer. This allows for a more efficient delivery of information, saving legal professionals energy, time, and money.

There are several other advantages to mobile dictation, including:

     
  • Improved productivity
  •  
  • Improved document turnaround time
  •  
  • Better client responsiveness
  •  
  • Reduced hardware costs and maintenance, as mobile dictation users no longer need to carry and maintain both a smartphone or tablet and a handheld recorder
  •  
  • Furthermore, some mobile dictation applications work with speech recognition engines to allow for even greater efficiency gains. With the accuracy of speech recognition engines now averaging 95 percent or greater, mobile dictation with voice-to-text capabilities can enable even quicker document turnaround and client responsiveness, as speech-recognized dictations usually only require minor edits before delivering a final document.

In the fast-paced world, where the dynamics of legal practices are changing, lawyers are becoming more mobile. Moreover, many firms are under competitive pressure to deliver information quickly. Wouldn’t it be great to have a tool to make your work more efficient? Mobile speech technology could be that tool, and it can certainly help to satisfy your APPetite for efficiency!

For more information, please visit quikscribe.com and digidictate.com

Source: Winscribe


October 12, 2015

How To: Outsource Dictation

Outsourcing dictation can save a law firm thousands of pounds, but it must be managed carefully, writes Jonathan Rayner.

On the one hand, there are those who demand to know why anyone would consider such madness. After all, just having a temporary secretary for a day throws you off your stride; it would be much worse if you had to rely on strangers full-time. And anyway, they assert, it is a solicitor’s duty to respect client confidentiality. Why even contemplate farming out commercially sensitive or personal data to another body? It is enough to get you struck off the roll.

On the other hand, there are those who wax eloquent on the subject. Outsourcing, they proclaim, allows you to reduce staff overheads and concentrate resources on fee-earners. Also, there are tried and tested mechanisms in place to ensure confidentiality, quality and compliance with Solicitors Regulation Authority rules. Outsourcing is a no-brainer, they say.

So, outsourcing dictation is either wanton recklessness or law firm management of the highest order. The Gazette sought a balanced view by speaking to users, regulators and providers of the service.

Shifting The Dynamic

Gary Storer, practice manager at West Midlands firm QualitySolicitors Silks, says that outsourcing to transcription and digital dictation company dictate2us has been a ‘success’ for the firm and saved it ‘thousands of pounds’ over the last three years. He says: ‘Importantly, it allowed us to shift the dynamic of the firm in the light of the economic downturn. A fee-earner and secretary working as a unit is no longer a sustainable model. Outsourcing meant we could let some people go, while focusing others on becoming multi-functional.

‘The process is easy to use. We dictate as though the secretary is there in our office and then transfer it to the dictate2us website. It’s a quick turnaround and, in our case, the finished job is filed directly on to our case management system.’

Jamie Abrahams, operations director at niche London real estate and commercial firm Harold Benjamin, makes the unusual claim that he would like to spend more money with digital dictation company DictateNow. He says: ‘Our decision to outsource was prompted more by a wish to increase efficiency than to reduce costs – although that was also an important consideration. We have massively increased turnover and profitability in the last two years. If we are spending more with DictateNow, then we must be generating more work.’

Harold Benjamin now outsources everything that previously would have been typed in-house. As a result, the firm no longer employs secretaries in the traditional sense and, despite fee-earner numbers climbing 20% since January 2013, has not needed to put in place a proportionate rise in administrative support. Abrahams says: ‘The people who used to type in this building have been encouraged to move on to become paralegals or legal executives, which again has improved efficiencies.’

So outsourcing has been a success? ‘Definitely,’ replies Abrahams. ‘It is helping us do it better for less with no long-term contractual obligations. The arrangement is based purely on results and can be cancelled at any time.’

The providers of outsourced dictation are, unsurprisingly, equally enthusiastic about its benefits. Take transcription provider Voicepath, which boasts more than 200 law firm clients, ranging from large nationals to high street practices. Many of its client firms have agreed to provide testimonials for Voicepath’s website.

Hertfordshire firm Debenhams Ottaway, for example, says: ‘We have calculated that we have saved £500,000 in salary costs alone through using Voicepath.’ London firm HowardKennedyFsi claims that Voicepath’s services have enabled it to ‘revolutionise our business practices beyond the simple adoption of digital dictation’. Lancashire firm Scott Rees & Co praises Voicepath for the ‘fast and accurate turnaround of the work we send them’.

There are similar paeans on the website of DictateNow, whose clients range in size from sole practitioners to top-100 law firms. International firm Ince & Co praises DictateNow’s reliability and its ‘seamless integration into our operation that engenders confidence and removes the pain’. National firm Lewis Silkin commends the provider’s ‘quality and accuracy’ and adds that much of the firm’s work is picked up by the same typists so that they are more ‘an extension of our team… than an external service provider’. Wandsworth Borough Council, more technically, endorses DictateNow’s ‘hosted server system, which considerably reduced the implementation cost’ and allows the council to outsource whenever its secretaries are absent or busy.

Lost In Translation

The only criticisms appear to concern offshoring. Many law firms have brought their dictation back onshore because of time-consuming – if sometimes amusing – errors that have crept into their letters and other documents when processed by non-native English speakers. One solicitor, for example, complained that south-east London’s Brockley came back to him as broccoli. A lawyer from the south-west, moreover, was somewhat taken aback when her letter telling a client that she had ‘calculated the costs’ was returned with the disclosure that she had ‘copulated the costs’.

Rule one of how to outsource dictation, then, is to keep it in onshore with a reputable provider. Rule two is to check that the service is such that the law firm remains compliant with the SRA Code of Conduct 2011. The Law Society’s website carries a detailed October 2011 practice note on all forms of outsourcing, including due diligence, IT, Companies House filing and ‘legal secretarial services [such as] digital dictation to an outsourced secretarial service for word-processing or typing’.

Compliance places a heavy obligation on law firms. Practices remain responsible for all outsourced work – you cannot blame the outside supplier. SRA principles apply: you must provide a proper standard of service to your clients, you must comply with your legal and regulatory obligations, and you must run your firm in accordance with proper governance rules. Your client care letter, moreover, should inform clients what aspects of their work are being outsourced.

On the subject of confidentiality, the SRA code says you can only outsource services when you are satisfied that the provider has taken all appropriate steps to ensure that your clients’ confidential information will be protected. Note the words ‘when you are satisfied’. It is your responsibility to check that the provider is able to do what it says it can do – and is doing it. If things go wrong, it is your head on the block.

Finally, and assuming you have not been scared off by the regulatory obligations, you need to carry out a risk assessment. For example, there are only a limited number of outsourced dictation providers, while there are thousands of law firms each carrying out hundreds if not thousands of transactions a year. How can you be sure that there is no conflict of interest, with the same provider supplying the firms on both sides of a transaction? There is a risk that commercially sensitive information could be leaked. How would you explain that to your client?

Prevention is better than cure, as the saying goes, and so if you choose your provider wisely, then you probably won’t have embarrassing questions to answer. The wisest move is to ask a prospective provider for the name and contact details of one or more of its existing law firm clients. Speak to these firms, ask what difficulties or obstacles they had to overcome to begin using the service. Ask them about the benefits: has it reduced headcount, saved money, protected confidentiality, sped up processes, made life easier or more difficult? Would they recommend the prospective provider?

Graham and Daryl Leigh, legal director and chief executive respectively of Bury-based dictate2us, are confident that their company not only ticks all the boxes, but offers additional features too. Daryl Leigh says: ‘We provide a specialist typist for each legal sector, whether commercial, criminal, family, property or the rest.’

Graham Leigh notes the appeal of the firm’s international service. ‘We provide transcription in any language, such as Cantonese or Mandarin in Hong Kong,’ he says. ‘We can take a Russian language document and transcribe it into Japanese, for instance. This means different time zones and long hours because we have turnaround undertakings to meet – we say that a piece of dictation less than five minutes long will be turned around in an hour, any time of the day or night. We even type in braille.’

He ends by stating that confidentiality and data protection are ensured by ‘military-grade encryption’ and by ‘confidentiality agreements’ signed by typists, editors and everyone involved in the quality control process.

Account manager Jonathan Shiels at Leamington Spa-based Voicepath claims that his company’s legal typing and transcription service ‘helps law firms do more for less’. He says: ‘Firms are not increasing headcount in these difficult economic times. This is unsurprising given that, in London, the average salary for a legal secretary is £45,000. Firms can save up to 60% in costs if they outsource some of the work.’

Change In Attitude

Voicepath was established in 1998 and in the intervening years, Shiels says, there have been fundamental changes in attitudes to outsourcing and the way the service is delivered.

‘Outsourcing used to be regarded as back-office support, but now it is seen as a viable extension to a firm’s business model. It frees up fee-earners’ time so they can concentrate on high-value work and on meeting targets. It also gives firms flexibility without commitment – they can choose when or when not to use us, and how urgently they want the work done. We can do it overnight or with a 45-60 minute turnaround time – it’s the client’s choice.’

Shiels adds that developments in technology have also transformed outsourcing. ‘Firms used to use analogue tapes, with one tape per user,’ he says, ‘but the new digital platforms have changed everything. Lawyers can dictate directly to us on their mobile phones, for instance. The evolution of voice recognition programmes has also been epic. The programmes can recognise accents and allow files to be uploaded, which we can then tailor and format in one streamlined process.’

So, how best to outsource dictation? Choose onshore, not offshore, to avoid a broccoli moment; canvass providers’ existing clients for a recommendation or otherwise; ensure SRA compliance – or face the consequences; and check that the provider is using the most up-to-date technology.

For more information, please visit quikscribe.com and digidictate.com

Source: Assured Transcription


October 9, 2015

Top Ten Tips For Good Quality Recording

The better the sound quality on your recording, the less time it will take to transcribe. The following tips are given purely for guidance and the time taken to transcribe recordings can vary.

     
  1. Get to know your recording equipment, how it works and how to maintain it. Ensure you are aware of where all the buttons are located. If you are unsure, refer to your user manual. Try to remember to have your dictation equipment serviced at least annually; this will ensure that your equipment stays in good condition and that recording quality remains high.
  2.  
  3. Before you start your dictation, organise yourself. Assemble all the information you may need before you start dictating, this ensures that you have everything to hand and helps maintain your concentration.
  4.  
  5. When dictating, if you need to find a file or a piece of information, Stop the dictating machine. Once you have started your recorder, pause for a moment before dictating, and when you have finished speaking, allow the recording to continue for a second, this will help to ensure that none of your dictation has been clipped off.
  6.  
  7. Try to speak clearly and at a regular pace, spelling any difficult and unusual words, or names with various different spellings.
  8.  
  9. When dictating a letter state the recipient’s full name and mailing address as clearly as possible, and spell any unusual street and town names. Also spell ambiguous words as you may mean ‘Maine Street’ and the typist may type ‘Main Street’.
  10.  
  11. Make sure you are in a quiet area so your dictation can be heard clearly by the typist, background noise can be distracting and can also distort words when recording, increasing the risk of errors. A quiet area will also help you maintain your concentration during dictation. Noises that cause particular problems are shuffling papers, rattling of coffee cups, tapping on the table where the recorder is mounted. If recording multiple speakers try to avoid speaking over one another.
  12.  
  13. Speak with your mouth at the recommended distance from your particular brand of dictation equipment for optimum sound levels. (Refer to the user manual.) If you are too close, your dictation can seem muffled and if you are too far, the dictation is too quiet; if you vary between the two, this can deafen the typist and is very uncomfortable.
  14.  
  15. Try to be aware of punctuation, say the words ‘comma’, ‘full stop’, ‘new paragraph’, ‘question mark’, etc. This will ensure that your document is easy to read and minimises editing.
  16.  
  17. Try to breathe between sentences; you may pride yourself on being able to fit 10 minutes of dictation into two minutes of tape, but this will take much longer to type and the error rate is far higher.
  18.  
  19. When you have completed the tape, please let us know. You could say ‘end of dictation’, this way we will know that the tape has finished and does not lead onto another tape.

Source: Assured Transcription


October 8, 2015

Why Lawyers Might Want To Ditch Typing For Dictation

Today’s lawyers are focusing too heavily on written communication at the expense of oral communication, putting at risk mastery of fundamental lawyering skills and impeding efficiency at law firms, according to a group of leading Australian lawyers and tests conducted by BigHand and Nuance Communications.

The view that typing an email or developing documents via typing them into a computer is the most efficient use of a lawyer’s highly-valuable time is a fallacy, according to tests conducted by BigHand and Nuance.

“Tests show that lawyers are typically three times more efficient when verbalizing their ideas rather than typing them,” said Anthony Bleasdale, Director – Asia Pacific at BigHand said. “This is a significant result in an industry where time is money.”

“Law firms need to ensure they are not losing efficiencies in how their lawyers are working, provide the right tools to maximize their efficiency and ensure younger lawyers are developing the oral communication skills they need,” he said.

Theodora Ahilas, Principal and Director, Maurice Blackburn agrees.

“We are actually becoming less efficient, rather than becoming more efficient in our time by becoming slaves to the computer and typing ourselves, rather than actually thinking about what we are doing and having a system and protocol to develop our ideas through dictation,” she said.

“A junior lawyer will say to me ‘but I am much more efficient typing it up than actually dictating it.’

“I don’t think that they realize that dictating can be much more efficient because not only do they have clarity of thought, they get it done much quicker than sitting at the computer and actually typing up the document. The best way to do it is to dictate the document, get it back on the system, correct it and then get it out.

“We time cost our work. It is much more efficient for clients that I spend 15 minutes of that hour dictating it and it gets typed by someone else, rather than spending an hour and a half typing it up and then I’ve used their quota or the amount of time allocated for the particular task,” she said.

“I was certainly a bit surprised at how much quicker I could verbalize something more than typing it. But then typing something is a much more mechanical process and delivering information verbally can be much more fluid,” Kirk Warwick, Senior Associate, Norton Rose Fulbright said.

“There is a huge amount of blue sky for digital transcription technology to fill. I think that this technology will really drive efficiency, and really make the way that we operate much more fluid and really save some time.”

Source: Financial Post


October 7, 2015

Microphones

Positioning the microphone correctly is important. It should be to the side of your mouth, not in front, or your breath may interfere with your sound quality. Once you find a placement that works for you, keep the microphone in the same place each time you use it.

Some microphones have batteries. If yours does, make sure you carry extra batteries with you. If your computer’s speech recognition deteriorates, try changing the batteries.

Microphones provided with most software are low quality. If you dictate a lot, consider getting a better microphone. It can make a huge difference. If you improve accuracy one or two percent it may not seem like much, but if you write several pages a day this adds up. It can mean hours in a year.

If there is a change in your sound environment, consider running the “Audio Setup Wizard.” It doesn’t take long. If you have a problem with recognition, check your surroundings. Is there a window behind you that could reflect sound? Try switching to a sound absorbing background such as drapes or a bookcase.

Finally, remember to turn off your microphone when you finish dictating, or pause when dictating for more than a brief moment. If you don’t, you may end up with garbage on your screen as the program puts background noise into words. To turn off the microphone, click the upright microphone icon on your toolbar. You can also use the commands, “Go to Sleep” and “Wake Up,” to turn your microphone off and on. I recommend a microphone with a mute button. You can mute the microphone when you do other things. Note, however, that some mute buttons create static, which causes the program to insert a word you did not dictate. One microphone I use inserted words when I turned the microphone off and on. I sprayed it with Radioshack’s contact and head cleaner—at the on-off switch and at the tail end with the cord pulled out. For a while, this eliminated this problem but eventually it reoccurred, although it was not as bad as it was before. Further sprays with the contact and head cleaner made no difference.

Some microphones have fragile cords which can get damaged and cause electrical interference. I now use a handheld microphone with a sturdy, replaceable cord. With a handheld microphone, make sure you keep it a constant distance from your mouth when you turn your head.

Some of the programs allow you to use a hand-held recorder. They work like a regular recorder but when you want your words transcribed, you hook it up to your computer, select the recording, and click “Transcribe.” These are generally not as accurate as dictating directly to your computer.

Source: PC Speak


October 6, 2015

Dictating To Your Computer

Why Dictate?

Voice recognition has come a long way in the last few years. You can now dictate your notes, judgments, letters, and other documents to your computer at your normal speaking pace. In fact, dictating too slowly may degrade your accuracy because the program selects words based on their context as well as on your voice waves. (If you say, “dear,” the program will not know whether you mean “deer” or “dear.” If you say “Doug,” the program will not know whether you mean “Doug” or “dug.” If you say, “Dear Doug,” this provides a context for the program to select the correct words. So does, “As I dug my waterline, a deer jumped over it.”

Although you can dictate quickly, you must enunciate each word clearly and ensure you do not you run your words together.

The following two sentences, which I will dictate, demonstrate how the program deals with homonyms by looking at words in context:

     
  • Two boys went to see the doctor because they ate too much food.
  •  
  • They’re going to park their car over there.

Your computer types the words as you speak, and, if you have the right program, it can play your words back to you in audio.

Because of the speed and accuracy of the newest programs when combined with powerful computers, after a couple of weeks training the program (and yourself), you may be able to get more done in less time. It only takes a few minutes to get started if you have a new program and a powerful computer.

I have found that dictating frees my hands to sort through exhibits and other material.

After years of using speech recognition software as a stand-alone product Wetzel was able to combine multiple options as he always wanted to and significantly improved his workflow.

Some time ago, after a long day of typing my notes in court, one of my hands was sore. Although I had been dictating to my computer off and on, I then started dictating to my computer on a regular basis to prevent repetitive stress injuries to my hands and wrists.

Dictating to your computer can turn tedious tasks into more enjoyable ones. For example, I took a fact-laden paragraph from a child protection report and quickly dictated the points into a list that automatically numbered itself in Word. It was then much easier to comprehend. Besides, it was fun to do.

Source: PC Speak


October 5, 2015

Law Firm Streamlines Transcription Process

Integration Of Digital Dictation And Speech Recognition Improve Efficiency And Productivity

Modernization was in order when La Cava & Jacobson, P.A., launched itself as an independent practice in June 2010. The 12-attorney medical malpractice and civil defense law firm in Tampa, Florida split from a larger organization and acquired the former parent company’s office along with decades-old tape-based dictation equipment.

“The tapes were old and the machines broke frequently,” says partner James D. Wetzel.” With help from their local vendor, the firm began researching a suite of digital dictation and transcription tools. In 2011, after thorough analysis, La Cava & Jacobson choose a dictation software suite with Philips Pocket Memo digital recorders to replace their obsolete equipment and inefficient workflow.

Seamless Workflow Integration

La Cava & Jacobson’s attorneys were accustomed to dictation, so substituting tape-based recorders with the Pocket Memo devices was seamless — yet it greatly improved the efficiency of the transcription process.

Prior to the switch, attorneys would dictate letters or reports, and then either hand-deliver cassette tapes to their assistants or search for an available transcriptionist. Now, with the digital capabilities of the Pocket Memo combined with the dictation software, attorneys simply dock their recorders at their PCs. The audio files are automatically and securely uploaded to a centralized system that can be accessed by an authorized assistant or typist. The attorney’s dictation can then be transcribed by the first available assistant, or specified support staff.

Improved Efficiency With Speech Recognition

Their Voice Systems representative was able to show La Cava & Jacobson’s attorneys how to further enhance productivity with the use of speech recognition. Integrating speech recognition software within the dictation software workflow solution further automates the transcription process. Attorneys can use speech recognition to create a draft document and send it through the system for completion. Rather than spending the bulk of their time transcribing from scratch, typist only need to proofread the documents created in the speech recognition and make corrections if needed.

After years of using speech recognition software as a stand-alone product Wetzel was able to combine multiple options as he always wanted to and significantly improved his workflow.

“I use a desktop microphone to dictate directly into the computer. I have a workstation with all the software installed at home as well as in the office, so I can do my work wherever I want,” Wetzel explains. “For longer documents, like case studies, I prefer to dictate directly into Microsoft Word, and speech recognition populates the text automatically. For all other documents I dictate directly into the dictation software with templates.” From there, documents are automatically routed to the internal support staff for review.

There has been a lot less typing due to speech recognition — a fact the employees really appreciate. “Assistants are happier because they are typing much less, and the lawyers are thrilled with the fast turnaround on documents,” Wetzel says.

Superb Sound Quality And Accuracy

The entire suite of Philips devices has been awarded the highest ratings in a Nuance survey for microphone quality. The clarity of recording has led to better recognition and accuracy rates.

“The more you put into it, the more you get out of it, it’s clearly better than tapes; only good things have come from this change.” says Wetzel.

Source: Philips Dictation


October 2, 2015

Punctuation Commands For Dictation In Voice To Text For Android

Google is really improving Android dictation capabilities, and while you’re not going to experience Dragon-like dictation, I think you’ll be pleasantly surprised with the results.

STT Types What You Tell It To

Android’s speech to text engine is quite literal. That means, when you say, “new paragraph,” the STT engine translates and types, “new paragraph.”

This “stupidity” happens for essentially two reasons:

     
  1. STT isn’t really designed for dictation (at this time); and
  2.  
  3. Google’s interested in conversational context for its STT engine.

STT Design

In the grand world of speech to text, dictation — at least as attorney’s think of dictation — takes a very distant place. The reality is that most Android consumers will never use their Android devices with the intent of dictating long, legalese-filled, memos and diatribes. The true purpose, at least in the STT world according to Google, is to translate and send short bursts of text (think text messages or Twitter updates — 140 characters), rather than lengthier discourses.

When STT accomplishes that goal, 95% or more of users are happy.

The Conversation Is The Important Factor

Those happy users, sending short bursts of messages, is what Google’s trying to capture. Google’s search engine is all about conversational elements, as opposed to choppy keyword searches.

If you remember conversational, it’s easier to get engaged with STT.

What Commands Work?

Ultimately, figuring out what commands work, and when, will drive you bat crazy. Here’s a list of usable commands to make STT work a little better.

Here are some commands that are guaranteed to work:

     
  • Period = period (.)
  •  
  • Comma = comma (,)
  •  
  • Question mark = question mark (?)
  •  
  • Exclamation or exclamation point = exclamation point (!)
  •  
  • Apostrophe = apostrophe (‘)
  •  
  • Enter or new line = moves to a new line
  •  
  • New paragraph = new paragraph
  •  
  • Tab key = tab
  •  
  • Colon = colon (:)
  •  
  • Dash = dash (-)
  •  
  • Ellipsis or dot dot dot = ellipsis (…)
  •  
  • Ampersand = ampersand (&)
  •  
  • Asterisk = asterisk (*)
  •  
  • At sign = at sign (@)
  •  
  • Backslash = backslash (\)
  •  
  • Forward slash = forward slash (/)
  •  
  • Open bracket = open bracket ([)
  •  
  • Close bracket = closed bracket (])
  •  
  • Open parenthesis = open parenthesis (()
  •  
  • Close parenthesis = close parenthesis ())

Making It All Work Together

I’ve found that the best way to get dictation working is to have a continual conversation with your device. This means that if you pause for long periods of time, usually 2 or more seconds, STT won’t connect your command as a command. This is especially true for commands like “new paragraph” and “new line” or “enter.”

I find that if you pause only slightly, STT will spell out “enter,” rather than execute the command. It’s a really finicky function, but if you do it right dictation works well.

Source:  The Droid Lawyer


October 1, 2015

Low Cost Technology For Highly Productive Lawyers

Now more than ever, great technology tools – many especially designed for lawyers – are amazingly affordable if not free, tech-savvy lawyers advise. But don’t forget the crucial difference between “frugal” and “cheap.”

Smaller firms and solos in Illinois know the importance of making every penny count when outfitting their offices with technology. But that shouldn’t mean getting it on the cheap, say practitioners who have focused closely on the issue.

“Frugal does not mean cheap. You still have to have all the basics for your law firm,” says Marc Matheny, an Indianapolis-based solo practitioner in civil litigation, probate, and family law who’s part of a nine-attorney shared office, who presented at the 2013 ISBA Solo and Small Firm Conference in Itasca (see sidebar). On the other hand, said Matheny, “The one thing that you need to avoid as a frugal lawyer is the ‘gotta-have-it’ syndrome. I’m a ‘gotta-have-it’ guy. But if you’re a frugal lawyer, and I still think I am, you have to stay away from [getting all of] the newest products.”

A small firm or solo does not need an information technology staff or top-of-the-line specialty software. But, “if you’re cheap, you’re going to get burned,” Matheny says. “We’re not asking people to bypass things by being frugal. We’re asking people to explore other options, such as using OpenOffice to open documents, as opposed to, somebody sends you a document in WordPerfect, and you don’t have WordPerfect – and [you use free OpenOffice] rather than spending $400 on WordPerfect, which you’re hardly ever going to use.”

Nerino Petro, a member of the ISBA’s legal tech committee and practice management adviser to the State Bar of Wisconsin, agrees that frugal doesn’t mean spending the least amount of money. “Frugal means getting the most efficient and effective technology you can for a reasonable price,” says Petro, who continues a part-time real estate practice in Illinois.

He also uses OpenOffice as a frugal-versus-cheap example, looking at it from a different angle. “You can get OpenOffice at no cost, but if you have to spend a lot of time learning it, or getting it to do what you want, are you saving money vs. a commercial product?”

Source:  ISBA


September 30, 2015

Five Essential Tips For Effective Dictation

You already know that the superior recording quality and usability of Olympus’ Revolutionary Voice Systems help users achieve outstanding speech processing results.

But did you know that five simple dictation techniques can help you slash material review time, streamline work processes and save you time and money? Here are our five tips:

     
  • The device should be held between 3 to 5 inches away from the speaker’s mouth.
  •  
  • Remember to pause before and after dictating to avoid clipping information.
  •  
  • Spell out technical words used in your profession. However, do not try to spell unfamiliar words. Instead, simply say the words slowly and clearly.
  •  
  • Some numbers sound similar. Numbers such as, 13 and 30, 14 and 40, 15 and 50,16 and 60, 17 and 70, 18 and 80 can be difficult to distinguish. The proper format to dictate teen numbers is to say, for example, “Fifteen. That’s one, five.”
  •  
  • Always say, “End of dictation” when finished.

Source:  Olympus American Pro Dictation


September 29, 2015

6 Technology Tips For Lawyers

When your 18 month old daughter swipes the TV screen with her thumb and index finger before she can pronounce the word ‘Mama’, you suddenly realise that the technology tools at our fingertips are vast and life changing for future generations.

Whether it is online communication and collaboration aids, smart apps, cloud-based technologies, document automation, electronic evidence programs or legal research tools, legal practitioners are being called upon to keep up with emerging technology trends.

You might be a Mum working from home around your baby’s sleep times, a solo practitioner branching out on your own or an entrepreneur launching a virtual firm. You may be an experienced legal professional looking to upskill in the rapidly changing digital world.

So what are the top tips and trends for lawyers who want to work efficiently and embrace the technological revolution?


Feel The Flow

And I’m not talking about vinyasa yoga (although that’s great too). I’m talking about workflow. Online collaboration, workflow and project management tools are on the up. Sites like Slack, Basecamp and TeamGantt and services such as Evernote, Dropbox and Teamviewer help you organise and document your work life with ease and connect and work with colleagues remotely. The aim is to streamline communications so that your workflow is smooth and efficient. The more easily you can ‘feel the flow’ and connect with other practitioners and clients, the better your life will be.


Join The Cloud

Reporting to Lawyers Weekly in July 2014, ALPMA president Andrew Barnes said that technology is one of the primary factors driving change in law firms but that law firms see technology as a threat as well as a solution.

Whether you find it threatening or not, as Andrew notes, the internet provides a platform for competitors to use non-traditional practice structures to deliver quality at a lower price, which means firms are under pressure to be more efficient.

This is where cloud-based practice management software and technologies can help you work more effectively by storing, accessing and managing data remotely.


Sort Out Social Media

The key here is to use social media consistently and make it engaging. When I chatted to law firm marketing specialist and social media expert, Dan Toombs of Fast Firms in October 2014, he recommended that firms endeavour to “be remarkable” by creating a different consumer experience and differentiating themselves from the crowd through compelling content, podcast series, downloadable guides, seminars and a global social media strategy.

Look at your target market and decide on a social media strategy that works best for your practice – your clients may prefer Facebook or Twitter, or perhaps LinkedIn may be a better digital platform to reach your commercial clients. Either way – jump on board the social media train and ensure that your engagement is frequent, useful and provocative enough for people to sit up and take notice.


Arm Yourself With Apps

With a range of handy apps from speech recognition and dictation to scanning and document management tools, you’ll never run the risk of being Dennis Denuto, dictating solo at your desk and then typing up your own letter with no administrative help in sight.


Enter The Electronic Marketplace

On the cusp of wide scale disruption, the legal profession is one of the last few industries to resist change, operational transparency and knowledge democratisation.

As acclaimed legal futurist, Professor Richard Susskind, predicted, the world of virtual courts, internet-based global legal businesses, online document production, commoditised legal services and web-based simulated practice, has arrived and the industry is opening up to non-legal market players.

By staying on top of evolving technology trends and using the available resources to achieve efficiency, practitioners will be well placed to compete in this market and find their niche in the online space.


Tango With Technology

Speaking with Legal It Professional in February 2014, Susskind reported that in his experience, young lawyers, with their social media familiarity and ease in using computers, are not as receptive to change and new technology as you would expect and can sometimes be more conservative than older practitioners. As counterintuitive as this may seem, it is also some comfort for those generations who weren’t texting in the womb and it means that being open to technology really does transcend age. Anyone can start this tango with the tech world – it’s not too late!

No matter how old you are or how long you’ve been practicing, learning to love technology is the only way forward. As Susskind says, being part of the “most documented and information intensive industry in the world”, means that avoiding the massive paper output and killing of trees that results from it should be reason enough to use technology.

With so many amazing IT tools at our fingertips, lawyers are poised to ride an exciting wave of change in the next couple of decades – who knows how many tech skills my daughter will learn before she can string a sentence together?

Source:  Legaler Blog



September 28, 2015

How Lawyers Can Use Technology To Create Better Profits

The quest for lowered overheads, increased profitability and better productivity is an ongoing battle for law firms, but there is little doubt that technology is coming to the rescue for firms in the form of practice management, accounting software, and numerous other benefits afforded by tech trends and innovations.

Dictation technologies are one area that has rapidly developed, although it has been around for many years. Now, however, it has reached the point where the technology is so smart that smart lawyers and other professionals see it as largely a must-have addition to their law office tools.

The use of dictation technologies and the technology itself has developed to the point where the ease of use is such that it provides benefits across a vast range of businesses and in education, medicine and elsewhere.

Indeed, the technology’s development is such that it can not only be used for document and letter drafting, but for emails and text messaging, forcing a reassessment of the traditional manner in which documents are “drafted”.

Like the emergence of the calculator and the internet, digital dictation devices permit enormous benefits and bring about significant change for professionals and how they deliver services.

Digital delivery is very much the way of the future, but for many law firms it is also a significant part of their present operations.

A good digital dictation system goes well beyond merely “speaking” your letters and documents, but it can permit the ‘writer’ to monitor the exact status of their work, retrieve jobs easily and quickly for additional material or for edits, permit easier outsourcing of work, mobile usage for litigators and lawyers away from the office and other advantages.

As modern law firm practice has increased, so too has the need for lawyers to be out and about. The use of smart phones permits the use of digital dictation to reduce workloads when returning to the office and greater efficiency in delivering quality work quickly.

Integration With Other Technology

Further, the use of smart software in areas like document management means digital dictation technology can be readily integrated using good workflow management solutions that permit better use of time and siginificant cost savings.

The benefits to lawyers from using technology has proved daunting for some. But as the technology has become at once both more powerful and easier to use, it has also become a no-brainer solution for lawyers seeking to provide faster, better service and to reduce costs and overheads at the same time.

All of which creates greater profits.

Source:  Law Fuel


September 25, 2015

Top 12 Tips For Professional Dictating

Whether you are a seasoned dictator or a first-timer wishing to improve your professional dictating skills, it’s worth knowing what tried and tested techniques work to create successful dictations.

These top 12 tips for professional dictating listed below will assist you to brush up on your professional dictating skills, so you will receive better quality transcripts and eliminate the need for a final edit.

TIP #1: FAMILIARISE YOURSELF WITH YOUR RECORDING EQUIPMENT Learn about your recording equipment, how it works and how to maintain it. Understanding the settings and other options will allow you to produce the highest quality audio recording possible.

TIP #2: OPTIMISE YOUR RECORDING ENVIRONMENT Make sure you are in a quiet area so your dictation can be picked up easily by the recording device. Do everything possible to minimise background sound by moving to a quieter area, closing any doors and windows, and shutting off any noise-making devices. Extraneous noise can make it difficult when playing back the audio for dictation.

TIP #3: COLLECT YOUR THOUGHTS, PLAN YOUR DICTATIONS Collect your thoughts and plan your words before speaking. Assemble any papers or reports before you start dictating, including documents you may refer to on your computer. Set priorities and organise.

TIP #4: PROVIDE CRITICAL INFORMATION Identify yourself at the beginning of your dictation and state what dictation you are doing, i.e. what type of reports and the date you want reflected in the reports. (The date of your dictation, the date the transcriptionist is actually transcribing the work or a prior date of your choosing.

TIP #5: IDENTIFY TEMPLATE FOR USE Where applicable, ensure you identify which template the transcriptionist should use for your dictation.

TIP #6: STANDARDISE YOUR DICTATIONS Try to use similar phrases in each of your report types. Be consistent in the way you approach similar reports. This not only reduces the chance of errors in the transcript, it also will make dictating a much more simple and routine process for you.

TIP #7: DICTATE PUNCTUATION Dictate punctuation as you go, including “period” or “full stop”, “comma”, “new line” and “new paragraph”. Pause slightly before and after small words such as “a” and “the” if they are being lost or misrecognised.

TIP #8: SPEAK WITH CLARITY Speak clearly and naturally, at your normal rate, avoiding letting your voice fade-out at the end of sentences. Word beginning and ending sounds are important for speech recognition accuracy, in particular.Speak as you would to someone sitting across the desk from you. Do not speak too loudly or too softly.

TIP #9: SPEAK IN CONTINUOUS PHRASES Speak in continuous phrases. This is particularly important when using voice recognition software, such as Dragon NaturallySpeaking or Dragon Medical Practice Edition, as this approach provides contextual clues about what you said and helps the software choose between homophones like”:” the punctuation mark, and “colon” the body part.

TIP #10: MICROPHONE USE Speak with your mouth at the recommended distance from your particular brand of microphone for optimum sound levels. Try not to breathe into the mic as it tends to produce a rough sound that can obscure the dictation. Avoid clearing your throat, yawning, and eating whilst dictating.

TIP #11: SPELL TECHNICAL TERMS OR JARGON If you are using a transcriptionist rather than voice recognition software, spell technical terms or jargon not normally found in the mainstream of daily work. If you use an unusual word or a word that sounds the same as another, spell it out. Spell out ALL proper names and industry-specific terms. To the transcriber, Rose Ann, Roseann, Rosanne, and Roseanne will all sound the same. Include addresses if known; spell unusual street names and identify as street, lane, drive, avenue, etc.; spell city names if not local

Tip #12: Remember to say “End of Dictation” Remember to say “End of Dictation” at the end of your dictation, so the transcriptionist will know there is no more dictation to follow.

Source:  Sterling Transcription


September 24, 2015

6 Tips For Helping Frustrated Writers Learn Dictation

Does handwriting still matter in the digital world? A recent New York Times article describes the importance of handwriting as a tool for learning and memory, and argues it should be taught to kids on a regular basis. This, the authors claim, is because handwriting activates a neural circuit in the brain that involves the left fusiform gyrus, the inferior frontal gyrus, and the posterior parietal cortex, facilitating the capacity to generate ideas and recall information.

While, no doubt, some students can improve their memory through writing by hand, there’s also a large group of kids for whom the process of handwriting is so laborious that they can’t adequately or effectively express their thoughts on paper. Many of these kids are characterized by sloppy or illegible handwriting, short written responses to homework and classroom assignments, or a tendency to rush through or avoid written work. Their parents and teachers say, “If they only took their time, they could write neatly.” This may be true, but the problem is that “taking their time” means that a 10-minute homework assignment for their peers may equal 30 minutes of homework for them.

There are other students who generally display legible handwriting but require excessive amounts of time to complete their written work due to the slowness of their penmanship. As these students move into early elementary grades, they begin to notice that their peers complete work much more quickly than they do, and they may begin to feel inadequate or “stupid” because they simply write more slowly than other students. Perhaps the most damaging impact of the struggle to get information onto paper efficiently is the level of frustration and negativity these students express about their own academic abilities.

Students diagnosed with dysgraphia, a disorder of written language, may simply have difficulties with fine motor issues and a tendency to produce written work in a very slow and methodical fashion. Difficulties getting ideas onto paper is also seen frequently in kids diagnosed with ADHD and executive function disorders. For many of these kids, the best strategy may be to bypass pencils and paper and go directly to talking out their ideas with dictation devices.

Obviously, becoming a good writer requires far more than quick and legible penmanship. Teaching writing skills to kids who simply can’t write their thoughts onto paper may be putting the cart before the horse. Fortunately, dictation tools such as Dragon Dictation and Siri can help kids as young as 8 years old speak what they want to say and then very quickly see those words in print. Even if dictation tools are used only as an opportunity to blurt out the ideas a kid is thinking, they can prove to be a helpful way to start the writing process.

Educators and parents can’t simply give kids technologies like Dragon Dictation or a smartphone with dictation abilities and expect them to dictate effectively. In order for these talk-to-text tools to truly be helpful with writing skills, students will need to learn to speak in prose and combine dictation with word processing tools to create sentences, paragraphs, and entire drafts.

As a teacher or parent, you don’t need to be an expert in dictation to help kids learn how to use it effectively. Because dictation isn’t easy to master, your first job is to help kids find the motivation to learn the skill. Here are a few simple strategies.

     
  1. Prove that dictation is faster than writing. Engage students in

    Grundig Digta SonicMic 3 Classic

    sonic mic 3 classic

    Optimized For Stationary Dictation And Speech Recognition

    Dictate without disrupting text flow – pushbutton commands require minimal thumb movement. The new microphone technology guarantees excellent speech recognition.

    • PERFECT DICTATION CONTROL: recording and speech recognition are controlled with the touch of a button through a direct interface with Dragon NaturallySpeaking and other dictation software
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    • BRILLIANT RECORDING QUALITY and clear playback with integrated sound card and powerful loudspeaker
    • SIMPLE BUTTON CONTROLS: rocker switch for recording and playback
    • INDIVIDUALLY PROGRAMMABLE CONTROL BUTTONS: Clearly organised configuration tool with graphical support for assignment of hotkey and speech recognition commands
    • OUTSTANDING ERGONOMICS: user-friendly operation provided by logical button layout. The polished surfaces of the control elements minimize touch noise. The special housing shape allows air circulation, preventing palm sweating.
    • PROFESSIONAL, LONG-LIVED work device with outstanding price-performance ratio

    Digta SonicMic 3 Classic With Ergonomic Design And Individually Configurable Function Buttons

    The Digta SonicMic 3 Classic microphone is controlled by means of buttons. The most important dictation functions are provided by the record/playback rocker button and forward / reverse buttons. They are arranged in the middle of the device’s front side so that you can reach them with a miminal movement of the thumb. You can also individually configure other function buttons by means of a clearly structured configuration tool, such as speech recognition commands or hotkeys.

    The microphone’s ergonomics supports control regardless of hand size and is comfortable for many hand positions. You can play with the Digta SonicMic 3 Classic or switch it from hand to hand, which is important for lengthy dictations. It is especially handy and non-slipping.

    The Digta SonicMic 3 Classic: Crystal-Clear Playback, Ideal For Speech Recognition

    When you choose the Digta SonicMic 3 Classic, you have a microphone that is perfect for use with speech recognition. Avoid the exhausting memorisation of speech commands! The Digta SonicMic 3 Classic features a direct interface to DigtaSoft Voice and Dragon NaturallySpeaking. All important commands can be given directly with the microphone buttons.

    The Digta SonicMic 3 also returns outstanding results when used with a speech recognition application. This is, among other things, because of the integrated sound card and the loudspeaker, which allow crystal-clear dictation playback. The frequency-optimized positioning of the microphone capsule and the pop filter provide outstanding speech clarity. The polished button surfaces on the Digta SonicMic 3 Classic also prevent recording of touch noises. Nuance, the leading provider of speech recognition solutions, has already tested the microphone and awarded it the highest rating for recognition precision: six stars

    An Integrated Sound Card For Brilliant Playback

    The Digta SonicMic 3 classic allows you to generate crystal-clear recordings. It is equipped with an integrated sound card and a loudspeaker. The frequency-optimized positioning of the microphone capsule and the pop filter provide an outstanding speech clarity. The polished surfaces of the Digta SonicMic 3 classic buttons ensure that touch noises are not recorded. The microphone is also suitable for speech recognition purposes. Nuance, the leading provider of speech recognition solutions, has already tested the Digta SonicMic 3 classic and awarded it the highest rating for recognition precision: six stars.

    Grundig Digta SonicMic 3

    sonic mic 3

    Optimized For Stationary Dictation And Speech Recognition

    Dictate without disrupting text flow – pushbutton commands require minimal thumb movement. The new microphone technology guarantees excellent speech recognition.

    • PERFECT DICTATION CONTROL: recording and speech recognition are controlled with the touch of a button through a direct interface with Dragon NaturallySpeaking and other dictation software
    • OUTSTANDING SPEECH CLARITY provided by frequency-optimized microphone capsule positioning and pop filter
    • BRILLIANT RECORDING QUALITY and clear playback with integrated sound card and powerful loudspeaker
    • SIMPLE BUTTON CONTROLS: rocker switch for recording and playback
    • INDIVIDUALLY PROGRAMMABLE CONTROL BUTTONS: Clearly organised configuration tool with graphical support for assignment of hotkey and speech recognition commands
    • OUTSTANDING ERGONOMICS: user-friendly operation provided by logical button layout. The polished surfaces of the control elements minimize touch noise. The special housing shape allows air circulation, preventing palm sweating.
    • PRECISE MOUSE CONTROL with optical track pad and mouse buttons
    • ADDITIONAL TRIGGER SWITCH on the bottom of the device just in the position of the index finger – can be used for mouse click or other functions
    • PROFESSIONAL, LONG-LIVED work device with outstanding price-performance ratio

    Intuitive Button Control And Individually Configurable Function Buttons With The Digta SonicMic 3

    The Digta SonicMic 3 is a button-controlled dictation microphone. The record/playback rocker and the forward and reverse buttons can be operated with minimal thumb movement because the buttons are located ergonomically in the middle of the device’s front side. The other function buttons can also be configured for a personalised workflow. Configure the Digta SonicMic 3’s buttons for speech recognition commands or hotkeys, for instance! This makes dictation especially easy. The lightweighted Digta SonicMic 3 allows you to dictate longer without getting tired. Its rounded edges always provide your hand a firm purchase.

    Control The Digta SonicMic 3 Conveniently With Trackpad And Mouse Buttons

    For the control of the mouse pointer, the Digta SonicMic 3 is equipped with an optical trackpad which has already proven itself in smartphones. This allows you to precisely execute necessary cursor movements. Simply adapt the speed of the “mouse” to your monitor size and positioning precision. In addition to the trackpad, the Digta SonicMic 3 is also equipped with two “mouse buttons”.

    Ideal For Speech Recognition – Nuance Rating: 6

    To use a headset for dictations, you would have to be painstakingly learning speech commands. The Digta SonicMic 3 allows you to avoid this process, because it features a direct interface to DigtaSoft Voice and Dragon NaturallySpeaking. This allows you use the microphone buttons for all important speech recognition commands with the Digta SonicMic 3. The control keys can be configured as requested by means of an intuitive configuration tool. The Digta SonicMic 3’s integrated sound card and loudspeaker allows you to achieve crystal-clear playback. The frequency-optimized positioning of the microphone capsule and the pop filter provide an outstanding speech clarity. The polished surfaces of the Digta SonicMic 3 buttons also ensure that touch noises are not recorded. Nuance, the leading provider of speech recognition solutions, has already tested the microphone and awarded it the highest rating for recognition precision: six stars. These features make this microphone ideal for use with speech recognition.

    An Integrated Sound Card For Brilliant Playback

    The Digta SonicMic 3 allows you to generate crystal-clear recordings. It is equipped with an integrated sound card and a loudspeaker. The frequency-optimized positioning of the microphone capsule and the pop filter provide an outstanding speech clarity. The polished surfaces of the Digta SonicMic 3 buttons ensure that touch noises are not recorded. The microphone is also suitable for speech recognition purposes. Nuance, the leading provider of speech recognition solutions, has already tested the Digta SonicMic 3 and awarded it the highest rating for recognition precision: six stars.

    Quikscribe News Update - June 2, 2015

    Quikscribe Recorder - Send to Multiple Typists


    You can now send audio files to multiple typists via network (or email) from your Quikscribe Recorder.
    In the Send to options, select multiple typists while holding CTRL key from your keyboard.

    Quikscribe Player - Column Arrangement Option Added


    This is a new feature added to Quikscribe Player, which can be accessed in the “Settings” menu in the Detailed Directory View when opening files.
    Along with this enhancement are the following:
       
    • Ability to select and arrange the columns on the Detailed Directory View
    •  
    • Ability to display more fields
    •  
    • Added the “Last Typist Name” field
    •  
    • Added “Sent To” field
    In order to customize the fields and columns:
       
    1. Click the Open icon on your Quikscribe Player.
    2.  
    3. Click Settings from the menu at the top.
    4.  
    5. Select Column Arrangement.
    6.  
    7. Available Columns – this shows the list of columns/fields that are not currently in use and are available to be added. If you want to add a field/column to your directory view, select the column title name from this list and (6) click the Add button.
    8.  
    9. Current Arrangement – this list shows the fields/columns that are currently in use and in order. If you want to reorder them, select the column name to be moved and either (8) click the Move Up button or (9) click the Move Down button. If you want to remove a column/field from the list, select it and (7) click the Remove button.

    Quikscribe Player - Convert Media to Wav


    This added feature lets you convert different types of media, including videos, into wav files for transcribing in the Quikscribe player.
    In order to use this feature, follow these steps:
       
    1. Open Quikscribe Player and go to File.
    2.  
    3. Select Convert Media to Wav.
    4.  
    5. Click the Browse button.
    6.  
    7. Select the file to be converted.
    8.  
    9. Click Open.
    10.  
    11. Click Browse button next to Path. Destination path is where you want to save or send the converted audio file.
    12.  
    13. Select the folder.
    14.  
    15. Click OK button.
    16.  
    17. Click Convert to Wav button.
    18.  
    19. Message will pops up to confirm that convert was successful. Click OK button.

    Quikscribe News Update - June 15, 2010

    File Corruption Issues:

    (QSR)

    We’d seen a few situations where file corruption has occurred during recording, or trying to send a file to Transcription.  Resolution of this issue has included removing a couple features that could contribute to Windows errors.  The ability to drag and drop a Windows file onto the Quikscribe Recorder display interface has been removed, as well as the Windows file property to attach a file using the right-click function in Windows Explorer.  You may still attach files using the marker function while recording.


    We also identified a potential problem with a lost marker when overwriting existing dictation.  This issue has been corrected in the latest version of Quikscribe Recorder.


    Customize Field Names (QSM, QSR, QSP)


    The standard field labels for entering metadata to identify patient or case information have been limited to the field names Subject, Matter Number, Doc Name and Doc Type.  The QS Manager now provides the tools for QS Recorder and Player to display custom field names.  These field names can also be linked easily to your existing document management system, PACS system, or any other Windows application that can pass data through an automated interface.  The integration interface (provided with Quikscribe) automatically creates a new dictation file in QS Recorder and populates the data fields, which is then tracked with QS Manager and QS Player.


    Activity Logs (QSR, QSP)


    Quikscribe logs activities that help analysis of technical issues if and when they occur.  If you do experience a technical issue, we strongly suggest you use the Request Technical Support feature that is found under the Help menu.  When you select this, detailed logging is turned on automatically so that the next support request will include the detailed log.  Detailed logging is turned off automatically after 30 days so the log file doesn’t continue to build over time.  This new internal feature will help to reduce the resolution time of any future issues.


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    New Hand Control Microphones from Grundig and Philips! (QSR)


    We’re pleased to introduce three new hand control microphones to use with Quikscribe Recorder.  Two of these models are wireless, so there is no cable attached to the hand control microphone.  These mikes are available now.  Please contact us for more information.


    Grundig Cordex (cordless)


    The Grundig Cordex is a wireless hand control microphone, which means you aren’t tethered to the computer.  If you like to get up and move around while you dictate, this this mike is for you!  The unit comes with a docking station that acts as the receiver, and also provides charging for the battery.


    The Cordex has an internal buffer to capture recording when the unit goes out of range for the wireless connection to the computer.  The advantage of this is that you should never lose any dictation while recording, as the buffer will empty automatically when the unit is back in range.  Price is $499 for the kit - please contact us for your Quikscribe discount price.


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    Need more info? Please contact us.


    Grundig SonicMic


    The SonicMic attaches to the PC with a USB cable.  It has a very smooth slide switch to control recording.  In addition, there are 5 programmable function buttons to use with Quikscribe Recorder, plus a mike sensitivity switch on the upper right side (so you can easily adjust your input volume for recording).  This unit is very sleek, comfortable, and lightweight.  A heavy base to hold the mike on your desk is also included.  This is a great mike at a great price!


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    Phillips SpeechMike Air (cordless)


    The new SpeechMike Air is cordless, allowing complete mobility.  The unit will vibrate to let you know you’re out of range when recording.  There is a wireless mouse trackball control with left and right mouse buttons, and three programmable function buttons to use with Quikscribe Recorder.  The detachable Bluetooth receiver allows portability, so you can take this mike with you and use your laptop and SpeechMike while you travel.  Price is $499 for the kit - please contact us for your Quikscribe discount price.


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    Password Protect Content (QSR, QSP)


    Password protection is now available to secure an individual file.  After creating a file, select File, then Protect Content to enter and then confirm a password entry.  This password will be required when opening the file with Quikscribe Player.


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    E-mail settings (QSR, QSP)


    Quikscribe Recorder and Quikscribe Player now have new e-mail engines.  The new e-mail engine allows the program to generate an e-mail transaction to send a file or a message automatically from the program.  The settings for Author Details in QS Recorder or Typist Details in QS Player allow the selection of the default Windows e-mail client (such as Microsoft Outlook) or to use an SMTP server.  Please note that some Internet Service Providers have restrictions using SMTP for e-mail.  However, we suggest using a gMail (from Google) for SMTP e-mail transactions if all else fails, as this provides a standard method to use with QS Recorder in QS Player.


    Display Files Sent As Urgent (QSR, QSP)


    Quikscribe Recorder now provides a pop-up message display to confirm when sending a file marked as urgent.  As a reminder, you can program the Send button on your hand control microphone to press and hold for one or 2 seconds to automatically mark the file as urgent.  Or you can select from the drop-down list in the Send File panel to mark the file as urgent.  Urgent files are noted in red color in QS Player, and are sorted to the top of the queue list.


    Voice Recognition


    Ready to try to voice recognition to text?  Here’s how we automate the process in the workflow with QS Recorder and Player.


    Additional Quikscribe Player Enhancements


       
    • Simultaneous file open: New optimizations to prevent identical files appearing in the open file dialogue and will detect when two typists try to access the file at the same time.
    •  
    • Importing files: New progress display pop-up when importing files
    •  
    • File status updating:  New setting to define the time period to update remote file status.  This allows the File Completer agent to update the file status periodically so that the author can check the file status using QS Recorder.  The default setting is 20 minutes, and the setting allows the feature to be disabled, if desired.
    Set File Property Columns (QSM)


    QS Manager now provides the ability to select which fields you want to display, and in the order you prefer.  Just select File Monitor Settings, then Set File Property Columns.  Check the fields you want to display, or highlight a field and use the + or - buttons to move the field up or down the list.


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    Need more info? Please contact us.


    Quikscribe News Update - October 21, 2010

    Announcing Quikscribe Version 7 for Windows 7 ! (QSR, QSP, QSM)


    Version 7 of QS Recorder, QS Player and QS Manager now fully support the Windows 7 operating system.  You won’t notice many obvious changes to how the programs are used, but there are significant enhancements to ensure compatibility with the new Windows 7 64-bit platform.


    The new features include:


    Online Manual (QSR, QSP)


    The old Help manual has been replaced by an Online Manual (found under the Help menu) in QS Player and QS Recorder.  Documentation for all features is now contained in that repository for your reference.


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    File Cleanup in Recorder Manager/Player Manager (QSR, QSP)
    QS Recorder and QS Player have features for “automated housekeeping” of files that have been Sent from QSR, and files that have been Completed in QSP.  There is a setting in QSR and QSP to control how long backup files should remain in the Sent folder for QSR, or Completed folder in QSP.  Previously, the “cleanup” routine ran when the QS program was started.  To improve performance, the cleanup routine has been moved to a background process.  For QS Recorder, this process will also include files downloaded from portable recorders.


    Reset Hand Control Mapping Button in Settings (QSR)


    There is a new feature in QS Recorder Settings to reset the functions on the hand control microphone.  This feature is a handy tool to use in case any of the buttons on the hand control stop working.  Often resetting the Hand Control Mapping will resolve the issue if it’s software-related and not a mechanical issue.


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    New Phone Dictation Features


    There may be times when you need a convenient way to record dictation, and using a desktop recorder or portable recorder isn’t feasible.  It could be that an individual user doesn’t have a comfortable stance with computer technology tools, or maybe there are times when you need a universal method to deliver the dictation.  Our new phone dictation features provide a simple way to use a standard telephone device to record and send dictation through the Quikscribe workflow.  We offer solutions for one to 32 incoming phone lines, so you can have a backup or alternative method to capture and deliver digital dictation.  Please contact us for more information.


    Erase Log(QSR, QSP)


    Under the Help menu there is a new entry under the Log menu item.  The Log provides ongoing tracking of activities while using the QS software, and is very useful when troubleshooting a QS technical issue.  If the log file becomes large, it can be reset using the Erase Log function.



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    Quikscribe Downloader (QSR)


    Previously the download program was titled “QS DPM Downloader”, and provided customized support for the Philips Digital Pocket Memo (DPM) series.  The new Quikscribe Downloader program still supports the Philips DPM, but has enhanced capabilities to support a wide variety of portable recorders.  In most cases for other (non-Philips) recorders, use the setting for “Fixed Disk Integration”.  The Quikscribe Downloader manages the connection of the portable recorder device with the PC, and then the transfer of files to transcription using the workflow settings defined for the user in QS Recorder.


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    Added Support for Loading Wave and MP3 formats for Quikscribe Downloader


    The new Quikscribe Downloader program now supports importing wav and mp3 file formats from portable recorders.


    Added Icon balloon for failed File Send (QSR)


    The Send File activity in QS Recorder uses a background process called SequentialFileSender, which has an icon in the System Tray of the Windows Task Bar, and looks like three networked computers.  The icon changes color depending on the status of the Send File process.  If the color is black, then there is no file transfer activity.  If green, then a file transfer is occurring.  If red, then there is a problem with the file transfer, which could be related to a bad network connection or something else.  The new feature also provides a pop-up balloon window that states if there is a problem with the file send process.  The balloon will alert the author that a problem has occurred with sending a file and that attention is needed.


    image


    Bug Fixes:
       
    • Stopped prompting of device changes when disk integration is used (QS Downloader)
    •  
    • Corrected Send dialog locking up when invoked while QSR is minimized
    •  
    • Corrected Filemon not starting With Check Files disabled (QSP)
    •  
    • Corrected Normalize File not working for renamed locked files (QSP)
    •  
    • Corrected GetNextFile leaving an unlocked copy of file on server when CopyFile setting selected
    •  
    • Corrected wave files not automatically importing (QSP)
    •  
    • Enabled Silent Licence Upgrades (QSR, QSP, QSM)
    •  
    • Corrected Voice Recognition not always working for files with a marker in them (QSR, QSP)
    End of Life for Philips SpeechMike (Series 2) Announced - Will Be Replaced by New SpeechMike 3 Series


    Philips will discontinue the current Series 2 models of the SpeechMike by the end of this year.  This includes model numbers 5262, 5272, 5274, and 5276.  The design of the new Series 3 models will be similar to the SpeechMike Air, with brushed aluminum front and stainless mouse trackball.  Support for these discontinued models will still be present in Quikscribe Recorder, so there’s no need to rush out and replace equipment that is working well for you.  Please contact us if you have concerns with availability of the Series 2 models.


    QS Player Enhancements:


    Quikscribe Player has numerous improvements for faster file processing, especially for environments that have slower network connections.


    Pre-Fetch Next File in Queue


    There are new settings that allow you to “Pre-Fetch” the next file in the queue.  When you are transcribing a file and reach the defined trigger point, then the Player Manager agent will fetch the next file in the queue and place the fetched file in your Downloaded folder.    Then when you complete the current file, you can immediately open the fetched file instead of waiting for the file to load from your network.  In the example shown below, the trigger point is set at 80%, so when you are at 80% complete with the current file, the Pre-Fetch feature will start to download the next file in the queue.  If you are using the “Get Next File” feature, then when you select Yes for the “Get Next File?” prompt, the file that was fetched will be opened.



    (Note:  please don’t confuse the Player Manager agent with the QS Manager console program.  The Player Manager is a background process to manage certain file activities, and has an IAF icon in the system tray of the Windows task bar.)

    image
       
    • Closing/completing a file is faster:  File synchronization process was moved from QSP to Player Manager to speed up QSP when closing a file
    •  
    • Added feature to display folders as “(Offline)” in open dialogs if the network connection is not available
    •  
    • Opening files from network now uses a caching process to improve performance
    •  
    • Created new Temp paths to prevent permission errors
    •  
    • Moved call to update file monitor status icon into separate app to increase responsiveness
    •  
    • Added new preference “Alway prefer next file from last author”, so that files may be grouped by author and then opened sequentially
    •  
    • Added error handling and recovery for automatic conversion of imported files
    •  
    • Added new display option “Hide date/time required prefix from filename”, so date stamp prefix is not displayed in file name
    •  
    • Set automated import compression rate based on QSP Setting
    •  
    • Improved open dialog display time by not accessing file size
    •  
    • Enabled User configurable fields to be displayed on front of Interface (new feature to extend integration with other applications)
    •  
    • Added ability to import stereo WMA files
    •  
    • Added ability to import m4a files from iPhone

    Quikscribe News Update - August 30, 2011

    Quikscribe Recorder Enhancements:

    NEW Record and Playback Device Settings (QSR)


    image


    In QSR Settings you may now define the specific input device to use for recording (Record Device) and also the specific Playback Device.  The new buttons for Record Device Settings and Playback Device Settings are to access the Windows audio controls, so you no longer have to go through Windows Control Panel to access those settings.


    NEW Record and Play Level Menu Items (QSR)


    image


    From the File menu, you can now verify and set the Record and Play audio levels directly in QSR, without having to access Windows Control Panel.


    NEW Support for new SpeechMike models 3200 and 3210 (QSR)


    image


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    The new models include a replaceable standard USB cable instead of the hard-wired cord found in previous models.  Often the most wear over time occurs to the cable being run over with chair casters, resulting in an expensive repair for what should be a minor replacement.  This new design helps to minimize that issue.  Other ergonomic design improvements keep these models as prime selections.


    NEW Ability to Add Custom Functions for Hotkey or Hand Control


    This feature allows you to define a hotkey sequence that may be needed by an external application for a certain function.  For example, an EMR (Electronic Medical Record) application may need a keyboard sequence of CTRL+ALT+N to retrieve a new record.  By defining that sequence in Custom Functions, you can then map that function in the Hand Control Training so that by pressing a button on the hand control, the hotkey sequence is engaged automatically for that feature.


    In addition, you can also define an external program to run.  In the example below, the application program for Microsoft Excel has been defined as a custom function, and then that function is mapped to a button on the hand control microphone.


    This image shows how custom hotkey and program functions are defined:


    image


    This image shows how the program function to execute Excel.exe has been mapped to a button on the hand control microphone:


    image


    NEW Revised Entry Panel to define Network Send locations (QSR)


    This new entry panel for the Send destination paths adds the ability to have a logical naming convention for each defined path, so you can have a Site Name that is different than the actual folder name.  You may also define for that Send path whether or not to “Use Voice Recognition” for that path.  This allows you to select a destination to use voice recognition for all files sent to that path, and if not selected, then all files sent to a different path will not use voice recognition.


    image


    NEW   FTP send now works with Voice Recognition process (QSR)


    You may now send files to an FTP destination and use the integrated voice recognition process.  Previously you could only send to a network destination using VR.


    FIX Corrected field values (Subject, Matter No., etc.) not being displayed on Open File dialog


    The field values were showing as blanks, even though there were entries that should have displayed.  This is now corrected.


    FIX   Corrected crashing when no files displayed in open dialog


    If there were no files in any of the mapped queues, the program would crash when the Open File panel was engaged.  This is now corrected.


    FIX   Corrected QSDownloader from not displaying audio time duration amount in QSManager and Explorer (QSR)


    Files that were transferred from portable recorders using QS Downloader resulted in empty data fields for audio time duration in QS Manager.  This has been corrected.


    FIX   Corrected QSDownloader from displaying a warning message if QSR had “Just Send File” selected and QSDownloader profile had “Prompt for send location” enabled (QSR)


    FIX Corrected send options not being added when no profile is set in QS Downloader (QSR)


    FIX Corrected Due Time not being set when sending files in QS Downloader (QSR)


    FIX Closed FTP Ports after sending files when no longer is use (QSR)


    When sending files using the FTP method, the internal FTP ports opened by QSR would remain open.  The program has been corrected so that FTP ports are closed after the file transfer has completed.


    FIX Added Post Clip function to prevent handcontrol stop button from making clicking sounds (QSR)


    Some hand control microphones were generating a loud clicking noise when engaging the Record/Stop/Play/Rewind functions.  The new Post Clip feature will help to reduce or eliminate the extra clicking noise.


    NEW Added feature to prevent corrupt audio by returning a failure message if unable to write to disk (QSR)


    This new feature helps to add integrity and reliability to the audio file that has been recorded.  In case there is a problem with Windows writing the file to disk, QSR will provide notification that there is a problem, in order to minimize the impact of a disk failure and corrupt file.


    NEW Added additional hardware checks to stabilize licensing problems on Windows 7 (QSR, QSP, QSM)


    Internal changes introduced by the Windows 7 operating has impacted the QS licensing system.  This new feature helps to minimize that impact by compensating for potential errors generated by Windows.


    Quikscribe Manager Enhancements

    NEW Added ability to display Custom Fields in Quikscribe Manager Console (QSM)


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    NEW Added feature to highlight current folder.  A black background highlights the icon for the current folder in the File Monitor section on the left side, and the folder name and full path will appear on the title bar.  (QSM)


    NEW   Added new menu items “Export Settings” and “Load Settings” under File Monitor Settings  (QSM)


    By selecting Export Settings you can save all your pre-defined folder names and other settings to an external file, and then use Load Settings on another computer to import those saved settings.  This allows you to easily define the folders and settings on a new installation on another computer.


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    NEW Added “Check For Latest Version” feature under Help menu, similar to feature offered in QS Recorder and QS Player.  (QSM)


    This allows you to see if a newer version of the software is available for download.


    NEW Added log tracking of activities.  By selecting Help, then Log, you can Enable Detailed Logging and also View the log.  (QSM)


    NEW   File caching has been added, so that the file list for each folder will load in the display, and subsequent clicks on the folder results in faster re-display of the folder contents and file list.  (QSM)


    This provides better performance for refreshing the file lists.


    Quikscribe Player Enhancements


    FIX Updated USB foot pedal drivers (QSP)


    FIX Sent Volume to sound card on each play command to prevent level from setting back to windows default level (QSP)


    This corrects an intermittent error on some computers, where the volume level was unstable and would not hold the Windows audio setting consistently.


    NEW Added Custom Fields in Table View (QSP)


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    Custom fields that are defined for integration with other applications are now displayed in columns in the Table View, as well as on the main display when the file is opened. 


    NEW Added Playback Device Settings (QSP)


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    This feature allows you to select the specific device to route audio playback.  E.g., if you have a USB headset then the Playback Device should be set to that USB device for QS Player, and all other Windows applications can use the default speaker device for all other audio playback.  This can help to remove unwanted sounds or alarms from other applications while transcribing using a headset.  This will only work properly if you have an additional sound channel (such as a USB headset).


    FIX Saved Volume Key after moving Slider (QSP)


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    The volume slider control was getting reset by Windows on some computers.  This fix will maintain a consistent volume level during playback.


    NEW Added Setting to disable Open File Dialog


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    This new setting allows an adminstrator to lock down the Open File display, so that the typist is not permitted to “pick and choose” a file.  If this option is selected, then files are loaded automatically by selecting File -> Next Audio.  If the “Get Next File” feature is enabled, then upon completion of the current file, the next file is loaded automatically.


    FIX   File locking has been enhanced to prevent duplicate access to a file at the same time.  For shared file folders, we recommend using the Preference settings of “Copy File First” and “Rename Locked Files” to eliminate file access issues.  (QSP)


    FIX   Prevented return of file to open file list when displaying open dialog (QSP)


    This keeps the current file held by the current user, so that you can check the Open File list to see what’s there, without relinquishing control of your current file.


    FIX   Displayed all the files in queues in filemonitor   (QSP)


    Corrected a bug where the file monitor icon in the System Tray of the Windows Task Bar did not provide the correct number of outstanding files (when you move your mouse cursor over the icon).


    NEW   Added Favorite Folders   (QSP)


    In the Path Maps menu option under Settings in the Open File panel, or under Settings -> Preferences -> Set Path Maps, you can now define one or more “favorite” folders to establish a preference for the Get Next File feature.  If a folder is designated as a “favorite”, then there is a new setting under Preferences where you can also select the option to scan just the Favorite folder(s) for the Get Next File function.


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    NEW Added support for m4a files   (QSP)


    FIX   Corrected completed path not displaying in table view   (QSP)


    NEW   Only allowed setting of Playback volume when checkbox is set in Playback Controls (QSP)


    The volume slider control in Playback Controls can be engaged if the checkbox is selected first.  This volume slider applies to the Playback Device defined under Settings.  This can be useful if you have a USB headset and only audio for the QS Player is routed to the headset (if the Playback Device is set to the USB headset), and all other audio can then be routed to the default sound device (such as PC speakers).


    image

    Quikscribe News Update -May 15, 2012

    Quikscribe Recorder Enhancements:

    NEW   Transferring Files from Portable Recorders(QSR)


    When it comes to transferring files from a portable digital recorder, our focus on integration with Quikscribe has been with the Philips Digital Pocket Memo professional model 9600 (which many of our customers have).  The Quikscribe Downloader program provides the interface between the portable recorder and the computer, and then to the user profile settings in the Quikscribe Recorder.  This way there is flexibility in how you select your files to transfer, the ability to define the destination for each file, and to include additional instructions when desired.


    The new enhancements to the QS Downloader program now enable any portable recorder (that is recognized by the PC) to engage the features of the QS Downloader.  The QS Downloader will recognize the device and assign a serial number to the unit, which can then be matched to the individual user profile in Quikscribe Recorder.  The device may also be managed with the Downloader profile editor in QS Manager.


    Although the Philips DPM still has superior integration features with QS Recorder, this new feature expands the choices of recorder devices to use with Quikscribe.


    To use a non-DPM device, connect the unit to the computer, then select Settings in QS Downloader, and then select ‘Use Disk Integration’.  Under Device Settings you may specify the specific drive letter associated with the device.


    image


    NEW QS Downloader:  Copy files to hard drive then convert (QSR)


    This new feature is designed to resolve problems with the file transfer in QS Downloader, when transferring a file might produce an error such as “Unable to Decompress”.  This is associated with a problem related to the USB connection, and selecting this option should resolve that issue.


    image


    NEW Philips 2330 Four-Button Foot Pedal (QSR)


    We’ve added support for the Philips 2330 four-button foot pedal for hands-free recording.  The fourth button is located at the top of the middle button, and can serve as the ‘Send File’ function instead of the usual combination of pressing two buttons simultaneously (on the standard three-button foot pedal).


    image


    NEW   Editing Text Fields in Open File Dialog  (QSR)

    - Changed color of text to blue when being edited in the open file dialog
    - Added dropdown for Document type and Matter Numbers
    - Prevented losing edited changes on open dialog when enabling or muting audio preview.
    - Added ability to press escape key on edited field in open dialog to return to previous value.
    - Open File dialog panel is wider to accommodate field entries


    image


    FIX   Stored auto sequence number and allowed it to be reloaded from a profile  (QSR)


    image


    FIX   Made “delete days”,  “Filesender retry period”, and “Current Auto Number” only take number values  (QSR)


    FIX   Added option to disable SSL/TSL connections when sending email via custom SMTP server  (QSR)


    image


    NEW   Sample Rate and Compression Fields Added to Table View (QSR)


    The Sample Rate and Compression fields have been added to the “Table View” in QS Recorder.  This allows you to verify how each file was recorded at its source.  The sample rate is the frequency used during recording – the higher the sample rate, then the better the audio quality (although file size also increases).  The Compression fields states whether or not the file has used a compression algorithm to decrease the overall file size.


    To display the Table View, select Open File, then click on ‘Table’.  To return to Normal View, click on ‘Normal’.


    Quikscribe Player Enhancements:

    FIX Locked Settings (QSP)


    Previously, if the Lock Settings feature was engaged to password-protect the user profile settings, then the “Display Locked Files” and “Display __ Files” settings were also locked and could not be selected.  This fix resolves that issue so that those two features are always available.


    image


    FIX Corrected File Preference functions (QSP)


    The ‘Get Next File’ prompt (when enabled) will follow the instruction set in the ‘Next File Preference’ to load the next file in the folder according to the preference of Favorite folder, Last Selected Path, or Any Path (that is, the next file in any mapped path according to priority).


    image


    Quikscribe Manager Enhancements:


    NEW   Added profile comparison feature (QSM)


    The ‘Generate Profile Comparison’ feature allows you to generate an Excel spreadsheet that provides a table view of all QSR and QSP user profile entries.  This is a handy tool to use to look for any anomolies in the individual user profile settings.


    When prompted, specify the file name to save in Excel.


    image


    Then the Excel file is created, and a pop-up window will appear prompting you to select and open the file.  It should look something like this in Excel:


    image


    At this point you can scan through the fields to check for any differences in the settings (“0” = “off”, “1” =“on”)


    FIX   Corrected DocTypes and Matter Numbers not getting read on Edit New settings on QSR profile Editor  (QSM)


    NEW Added Copy Files before conversion on Downloader Profile Editor  (QSM)


    NEW   Added Ability to store Current Author File Number  (QSM)


    image


    NEW Added Option to disable author setting current file number  (QSM)


    image


    FIX Made “delete days”,  “Filesender retry period”, and “Current Auto Number” only take number values   (QSM)


    NEW Request Tech Support feature (QSR, QSP, QSM)


    Added the ability to add additional attachments when submitting support request


    image

    Quikscribe News Update - December 7, 2012

    There are updates to the Quikscribe Recorder (QSR) and Player (QSP) programs, and also the QS Manager (QSM).  Although the ones mentioned here are mainly product enhancements, there are also “behind-the-scenes” program improvements related to performance and reliability. 


    Need more info?  Please contact us.


    Quikscribe License Server

    The new QS License Server program is now available.


    The QS License Server application is installed on the network file server and automatically registers each QS Recorder and QS Player license when those programs are run on client user machines.


    QS License Server eliminates the need to manually register each computer for QS Recorder or QS Player.



    QS Recorder and QS Player are engaged with a profile setting instead of individual online registration:



    Quikscribe Recorder Enhancements:

    NEW QSDownloader can skip device setting synchronization with Philips DPM, giving a great improvement in load up time of QSDownloader when DPM is connected.


    Once the Philips portable recorder has been set up and tested to download and send files, using this new setting will decrease the transfer time needed when connecting the unit to the computer.



    Quikscribe Manager Enhancements:

    NEW Legend Colors may be set to personal preferences


    Just click on the icon for the color, then select the desired color from the palette.  The File Monitor list will update accordingly and display the new color.


    Quikscribe News Update - March 20, 2013

    Updates to the Quikscribe Recorder settings have been made and are listed bellow.  Also, there have been several “behind-the-scene” updates to the Quikscribe Recorder (QSR), Quikscribe Player (QSP), and the Quikscribe Downloader, which help ensure seamless and effective dictation. For more info on these updates please contact us.


    Quikscribe Recorder Updates
    • Auto-Level Adjust is now an option upon installation
    • Ability to Get and Set Microphone Levels from Settings Tab

    Quikscribe News Update - June 2013

    Introducing the new Philips Digital Pocket Memo 8000



    The Pocket Memo DPM-8000 dictation recorder takes digital dictation to a whole new level. Breakthrough, with a recorder featuring 3D Mic technology that delivers the best audio quality in any recording situation. Featuring a stainless steel design that is robust yet lightweight, perfect ergonomics for working over longer periods of time.  Configured to work efficiently with Quikscribe Digital Dictation Software.


    More info? Please Click Here

    Quikscribe News Update - March 18, 2014

    Quikscribe Recorder Enhancements


    Philips Digital Pocket Memo 8000 Portable Recorder



    The new Philips DPM 8000 recorder is now integrated with Quikscribe Recorder and the Quikscribe Downloader.  This unit replaces the model 9600 (we still have some of those units on hand).
    There have been a number of design improvements with this model, including better microphone sensitivity, a large color display screen, and lithium-ion battery pack for extended life and faster charging.


    Network Location Definitions


    The Network Location entry panel has had a “facelift”.  The fields are now easier to read, and instructions have been added.Let’s review the steps to add a Network Path as a “send destination”.  First, click the Send File icon:


    Make sure the “Network” method is selected, then click “Edit Path”:


    Click the icon on the right side of “Site Location”, then browse to the desired network folder of the typing destination and select it.
    Then type in the desired name in the Site Name field, and then click “Add”:


    The new send destination will be listed in “Current Sites”:


    Then click “Ok” to close the panel, and typing folders will be displayed in the Send File panel:


    Quikscribe Player Enhancements


    “Notification Options” has been moved to the “Display Options” tab in Settings.


    The “Flash File Monitor icon” setting is a new feature, and when activated, will engage the File Monitor icon in the Windows task bar to flash on and off as a signal that a new file is waiting to be transcribed.


    The “Stop blinking if file is already open” setting will halt the blinking File Monitor icon if you are currently working on an open file.



    If you have Windows 7 and the File Monitor icon is not displaying on the right side of your Windows Task Bar (bottom right corner of screen), then this tip will explain how to fix that:



    Timestamp Function:

    There is a new feature to define the format of the Timestamp function.  This is used for inserting a timestamp into your document, and allows you to define the format for the timestamp.  This is also found under the “Display Options” tab in Settings.  Use the syntax shown below for the Prefix and Suffix definitions, including “(space)” where desired and the parentheses brackets { } to enclose the desired prefix or suffix for the timestamp.


    Quikscribe News Update - March 18, 2014

    {exp:email:contact_form user_recipients=“no” recipients=“admin@example.com” charset=“utf-8”}

    Support Form

             
                   

             
                   

             
                   

                   

    {/exp:email:contact_form}

    {exp:email:contact_form}  {/exp:email:contact_form}


    Digital Pocket Memo 8000

    The Pocket Memo DPM-8000 dictation recorder takes digital dictation to a whole new level. Breakthrough, with a recorder featuring   3-D Mic technology that delivers the best audio quality in any recording situation. Featuring a stainless steel design that is robust yet lightweight, perfect ergonomics for working over longer periods of time.  Configured to work efficiently with Quikscribe Digital Dictation Software.

     

    Features:

    ◾Wear-Free Slide Switch designed for single-handed operation, allowing quick & easy editing
    ◾3D Mic System for Best Audio Quality, 360° sound pick-up, ideal for multiple sound sources
    ◾Large, High-Resolution Color Display, clear interface to see everything in a quick glance
    ◾Built-In Motion Sensor, microphones adjust to handheld or desktop position
    ◾Extended Battery Life, high capacity Li-ion battery charges quickly by standard micro USB
    ◾High Data Security, Real Time encryption with a key length of 256 bits
    ◾Ergonomic Design & Robust Stainless Steel Case, fits perfectly into your hand for maximum comfort
    ◾Docking Station, enables a stable hands-free dictation
    ◾Configured to Work with Quikscribe Software

     

    PORTABLE DIGITAL RECORDERS

    Portable digital recorders provide mobility for those “on-the-go”.  These units are professional-grade quality, with superior audio quality and ergonomic design features.  Files are transferred from the unit by connecting to a PC or laptop, and the Quikscribe Downloader provides flexibility for automating the process into easy steps.

    When considering portable recorders, do you want a unit :
    - with a slide switch or buttons to control recording and playback?
    - that is a professional dictation recorder or a meeting/conference recorder?
    - that has the ability to insert/overwrite/edit dictation?
    - that has rechargeable batteries and a docking cradle to transfer files?


    Philips Digital Pocket Memo 8000

    (click on image for more info)

    DS-7000

      (click on image for more info)

     

    Quikscribe Player Info

    The Quikscribe Player is currently the worlds most advanced PC based digital transcription solution, with many features, not found in any other product (view detailed comparison chart).The Quikscribe Player can work independently by itself or part of work-group, whereby the multiple typist work from a central typing queue.

    Below shows an example of the Quikscribe foot pedal used by the typist. This foot pedal integrates into the Quikscribe player software, making it easier to use for the typist.

    Foot-switch + Hot-keys

    The Quikscribe Player uses a heavy duty, triple action Foot Switch. It can Play, Stop, Rewind and Fast Forward.

    You can also vary the Back Space distance for the Foot Switch and you can vary the Seek Speed (Rewind and Fast Forward rate).

    Note: The Quikscribe Foot Switch comes in both Serial and USB versions.

    The Quikscribe Player also has global Hot-keys, which means you can control certain actions of the Quikscribe Player while working within other programs e.g. Microsoft Word or Word Perfect.

    The Hot-Keys are user definable, which means if you ever encounter a conflict with other programs, you can easily change the associated Hot-keys to resolve the conflict.

     

    Automatic File Notification

    The Quikscribe Player has an option under the Settings Icon to automatically notify the typist when new files arrive. Depending on the current status of the Quikscribe Player and the type of file that has arrived, determines the visual feedback provided to the typist (as demonstrated and documented below)

      Yellow speaker indicates that no files are currently waiting to be transcribed

      Green stable speaker indicates that a file is currently open (being transcribed) and that one or more files are currently waiting to be transcribed

      Green flashing speaker indicates no file is currently open (being transcribed) but one or more files are currently waiting to be transcribed

      Purple stable speaker indicates that a file is currently open (being transcribed) and that one or more Overdue files are currently waiting to be transcribed

      Purple flashing speaker indicates no file is currently open (being transcribed) but one or more Overdue files are currently waiting to be transcribed

      Red stable speaker indicates that a file is currently open (being transcribed) and that one or more Urgent files are currently waiting to be transcribed

      Red flashing speaker indicates that no file is currently open (being transcribed) and but one or more Urgent files are currently waiting to be transcribed

    Note: This ‘Automatic File Notification’ feature works regardless if the typist has the Quikscribe Player open or closed. Which means files waiting for transcription can never overlooked or forgotten

    Ability to import the following audio formats

    The Quikscribe Recorder are able to import and open the following audio formats.

    WAV (Wave)

    The .wav file is an audio file format, created by Microsoft, which has become the standard audio format for PC’s. The .wav file format has been accepted as the preferred interchange medium for other computer platforms, such as Macintosh. This allows content developers and programs to freely move audio files between platforms.

    DSS (Digital Speech Standard)

    The .dss format is proprietary audio format used by Olympus and Philips range of portable digital voice recorders, which can produced very small (compressed) audio files for transcription.

    The major benefit of these portable digital voice recorders is, that you have the freedom of full mobility, which is a feature that the Quikscribe Recorder can NOT offer, as it is PC based. However if used together (hybrid solution) you can have all of the advanced dictation and transcription benefits which Quikscribe offers and a integrated portable recording solution, which Olympus provides.

    IAF (Intelligent Audio File)

    The IAF format is a proprietary audio format created by Quikscribe Pty Ltd specifically designed for advanced PC based digital dictation and transcription. In addition to producing very small (compressed) audio files, the IAF format has several other advanced features. For example, it is able to insert text attachments, insert pictures and other files within itself. Lastly, it has a small database within every file, that keeps track of the files history for management purposes.

      * MP2, MP3 (including files with VBR (variable bitrate))
      * VOX (Dialogic ADPCM)
      * RAW (PCM, ALAW, ULAW and others)
      * G.721, G.723, G.726
      * Mobile Voice
      * Ogg Vorbis

    Note: Whenever an audio file is imported and opened by either the Quikscribe Recorder or Quikscribe Player, they are automatically imported and converted to a IAF (Intelligent Audio File). The reason that this is done, is so the audio file now inherits all of the advanced features associated with the IAF format, such as the ability to embedd text, insert images, files and attachements and be encrypted. It also means that the file can now be fully managed by the Quikscribe Manager as it now has its own metadata within it, which both the Quikscribe Recorder and Quikscribe Player can write to and the Quikscribe Manager can interrogate.

    Ability to insert Markers

    The Quikscribe Player is able to insert location markers anywhere within an audio file.

    This is a great time saving feature if you need clarification on a point or require more information from the author.

    To insert a location marker, simply press CTRL 6 (the default Hot-keys under the Settings Icon).

    Once you have inserted a location marker, it is possible to add a label or a comment for this marker.

    It is also possible to move forward and backwards to different location markers very quickly, using other Hot-keys e.g. CTRL 5 for Previous Marker and CTRL 7 for Next Marker

    Able to paste embedded text and images

    Often when a dictation file is created, large amounts of reference material can be narrated verbatim from a source. If this source is in an electronic format e.g. a Word Document, Web Sites or CD-ROM, the Quikscribe Recorder can copy and paste this information into the .iaf (Intelligent Audio File).

    When the Quikscribe Player finds one of these attachments (as illustrated in the above screen shot), the Quikscribe Player 1) Automatically stops playing the current audio file. 2) Copies the attachment (text or image) within the Marker to the Windows clipboard. 3) Provides the typist with an audio prompt, signifying that an attachment has been found and copied to the Windows clipboard.

    At this stage, the typist can now paste the attachment (text or image) into their current document by pressing CTRL V (paste).

    Note: This great time saving feature not only decreases overall dictation and transcription time but it also significantly reduces the chance for any introduced errors.

    Note: The best way to fully appreciate this unique feature is to Download an evaluation copy of the Quikscribe Player and complete the 13 minute built-in interactive typing tutorial, which has both a text attachment and image attachment within it.

    Works with any Windows based word processor

    The Quikscribe Player is able to work seamlessly behind any Windows based word processor or application. To control the audio file, the Quikscribe Player uses a triple action Foot Switch to Play, Stop, Rewind and Fast Forward within the file. The Quikscribe Player also uses global Hot-keys to provide extra functionality, such as Inserting Location Markers etc.

    Note: By default the Quikscribe Player will attempt to use Microsoft Word as it default Word Processor. If however you do not use Microsoft Word you can change this by selecting the Settings Tab under the Settings Icon and changing the Default Word Processor path.

    Files are automatically queued based on priority

    All files sent from the Quikscribe Recorder are automatically queued based on the files priority. When a file is sent by an author, the author has the ability to set a Required by time for the file to be completed by. For example, if 4 hours was selected, the Quikscribe Recorder adds this value (4 hours) to the current date and time and saves this information to the beginning of the file being sent for transcription. As a result, the file being sent, now has a prefix added, as illustrated below.

    image

    Note: If a file is sent as being Urgent, the Quikscribe Recorder automatically puts a 00 for the Year value. As a result, when listed within a directory, it will always appear first within the queue. Also because the file is Urgent, it is displayed in red text. If there is multiple Urgent files, the file that was sent first, will occupy the first position in the queue and so on and so forth. If at anytime a files requested turn around time is not achieved, the file will now be viewed by the Quikscribe Player from this point on as being Overdue, so rather than the file notification flashing Green, it will now flash Red additionally when displayed, it will be displayed in Red text also.

    Built-in interactive training

    The Quikscribe Player comes with a built-in interactive multimedia tutorial.

    Being interactive, you do not need to read anything, just listen and follow the instructions. If you ever need to train someone, all you need to do is select Play Tutorial from the Help menu.

    Note: If you have not already done so, go to our Download page and download and install a 30-day evaluation copy of the Quikscribe Player now.

    Ability to add a comment to uncompleted work

    Under the File menu it is possible to add a comment to an audio file. You would use this feature if you ever had to close a mid-file (not completed). When you select this option a Comments dialogue box appears, allowing you to enter a comment. When this file is opened up again by either you or another typist, a Comments History will appear detailing Date & Time the file was opened and closed last, the previous typists name and any comments or instructions. As a result, multiple typist can work on the same file over a period of time and a complete history of who has done what and when is maintained within the file.

    Ability to link a document to an audio file

    Under the File menu it is possible to link a document to an audio file. The benefit being that if the audio file being transcribed is closed, the associated document being typed is linked and saved within the audio file. When the audio file reopened by you or another typist, the linked document automatically opens up. Plus as mentioned above, the typist has the ability to add and view comments.

    Ability to create dynamic custom document templates

    Every IAF (Intelligent Audio File) used by the Quikscribe Recorder and the Quikscribe Player has an internal database within it, which keeps track of everything that happens to the file. This information can also be accessed by other 3rd party applications. For example we have a created a sample document called Quikscribe Template.dot. Which has every field within an IAF listed and documented.

    If you download and install the Quikscribe Player, open up an audio file and then open this template document, it will automatically interrogate the current audio file open within the Quikscribe Player and populate the word document with all the relevant field values. If you then want to make your own custom templates, all you need to do is modify this sample document and save it with a new name.

    Completed always visible in the Task-bar

    When ever a file is being transcribed the percentage (%) completed is always visible in the Task-bar. The percentage completed is calculated by dividing the current file position by the audio duration. The benefit being that while a typist is transcribing, they can easily see how much they have done.

    The other benefit of the percentage completed, is that this value is continually being updated within the .iaf (Intelligent Audio File), which means the Quikscribe Manager not only know the who is working on the file and their current position of the typist in the file, but the Quikscribe Manager is also able to calculate the E.C.T. (Estimated Completion Time) for the file.

    Ability to normalise (amplify) low audio levels

    Often when audio is recorded for dictation the audio level of the recording is very low, as a result it can make the task of transcription very difficult. If you are using a tape based transcribing machine your options are limited. However with the Quikscribe Player, it is possible to “Normalise” (amplify) the signal electronically as illustrated below. Often when audio is recorded for dictation the audio level of the recording is very low, as a result it can make the task of transcription very difficult. If you are using a tape based transcribing machine your options are limited. However with the Quikscribe Player, it is possible to “Normalise” (amplify) the signal electronically as illustrated below.

    How it works is, the Quikscribe Player scans the audio file and calculates the maximum volume (peak) within the file. If the maximum peak is only 30%, it means the file can be amplified by an extra 70%. The Quikscribe Player then re-samples the audio file and amplifies it by this amount. Although this is not a perfect solution (as any background noise will also be amplified) it certainly a lot better than having no other option under such circumstances.

    Able to insert or extract files or documents

    Both the Quikscribe Recorder and Quikscribe Player have the ability to insert or exact files or documents from an .iaf (Intelligent Audio File). From a typist perspective, it means that rather than just leave a Comment for the next typist, it is possible save the current Word document that has been transcribed so far and insert this into the file as an attachment plus add a Comment. That way, typists can do a completed hand over.

    The next typist to open the file up will automatically see the Comments history, detailing everything that has been done so far and any other instructions upon completion, the audio file will automatically open up at its last position within the file, and the actual document that was being transcribed can be found within the file as an attachment.

    Able to use one queue with multiple typists

    Multiple typists can transcribe from a common queue with the Quikscribe Player. The reason is, that when the Quikscribe Player opens a file, it automatically locks the file. When a file is locked, it no longer appears visible within the queue (even though it is still there). The reason that this is done, is so two or more typist do not accidentally transcribe the same file.

    Note: Whenever a file is opened (locked) by a typist, the Quikscribe Player automatically copies within the .iaf (Intelligent Audio File) all of the typists details. So although the file is invisible to all the other typists within the queue, it is still visible to the WP Supervisor using the Quikscribe Manager.


      * Typist (D) to transcribe Client_Interview.iaf from 01:29:00 to 02:00:00

    As mentioned previously, as soon as a file is open by the Quikscribe Player it is locked and can not be viewed by other typists. However if Display Locked Files is selected from the Open Audio Dialogue, it is possible to view and open a locked file.

     

    The Quikscribe Email Agent runs in the system tray and automatically scans the e-mail in-box every minute (default interval) searching any unread e-mail’s that contain attached IAF (Intelligent Audio Files). If it finds an e-mail with attached IAF, it automatically copies the IAF to a designated directory and then marks the e-mail as being read. Thus allowing transcription via e-mail to work the similar to a L.A.N

    Automatically captures total transcription time

    The Quikscribe Player automatically captures and saves the Date & Time the file was opened and the Date & Time the file was completed within the .iaf (Intelligent Audio File). In addition to this, the Quikscribe Player has an internal timer (clock) that keeps track of the total transcription time for each file. This duration is not the time difference between the file was first opened and when completed, nor is it the total time the file was opened for. This duration is the actual time the file was opened and being worked on.

    For example, if the Quikscribe Player has a file open but does not detect any activity after 60 seconds, it turns the internal timer off and remains off until more activity is sensed. Which means if a typist opens and transcribes a file for 10 minutes and then accidentally leaves the file open over lunch for 45 minutes and then returns and completes the file after another 10 minutes of transcribing, only the time that was spent transcribing is recorded and saved, not the 45 minutes spent at lunch.

    As a result, a WP Supervisor using the Quikscribe Manager can easily produce detailed historical reports, detailing the total amount of audio transcribed by each typist, the total time spent and by dividing these two values, the Quikscribe Manager is able to provide each typist with a ratio e.g. transcription time divided by audio transcribed For example, if a typist has a ratio of 2.4, it means for every hour of audio, it takes this particular typist 2.4 hours to complete.

    Ability to slow audio down without pitch change

    The closer you can match the transcription speed of a typist with the dictation rate by the author, the greater your productivity will be, since you do not need to start and stop as often. To help achieve this, the Quikscribe Player is able to dynamically vary the Play Rate (up or down) by up to 40% without vary the pitch (frequency). Up until now, this has never been possible with traditional tape based transcribing machines, because as illustrated below, as you decrease the play rate the pitch (frequency) also decreases.

    The Quikscribe Player (being digital) is able to reduce the play rate without reducing the pitch (frequency) by re-sampling the file and doing some clever calculations on the fly. The only downside to this process, is that a small “warble” sound becomes noticeable the more you decrease the speed. However after a small period of time transcribing, you will find that you do not notice it and compared to the very noticeable pitch change experienced with a traditional tape based transcribing machine, it nothing.

    Seamlessly integrates with the QS Manager

    The Quikscribe Player seamlessly integrates with the Quikscribe Manager via the .iaf (Intelligent Audio File). Whenever a file is opened by the Quikscribe Player, it records the typists details into the file along with the date and time the file was opened. As the typist transcribes the file, the percentage (%) completed is continually being updated within the file.

    As a result, whenever the Quikscribe Manager interrogates the .iaf (Intelligent Audio File) it automatically knows who is working on the file, when the file was opened and the current position within the file. From this information the Quikscribe Manager is able to calculate the E.C.T. (Estimated Completion Time) plus it adds the audio duration remaining, to calculate the queue backlog.

    Able to be centrally controlled and configured

    The Quikscribe Player and the Quikscribe Recorder do not need a central server to operate, due to the fact that everything that is needed to be known is stored within the individual audio files. As a result, the Quikscribe Transcription System does not have a “single point of failure”. However to provide maximum flexibility and manageability, both the Quikscribe Recorder and the Quikscribe Player have the ability to export and import their user profile and settings to a central location.

    As a result, both the Quikscribe Player and Recorder can be configured and managed remotely by a WP Supervisor with the Quikscribe Manager. A WP supervisor can change just one setting within a users profile or can they can make a global change, which will update all profiles. The next time the user opens either the Quikscribe Recorder or Quikscribe Player, the new profile is automatically loaded.

    No other digital dictation / transcription system in the world (that we are currently aware of) has developed an advanced audio file format equivalent to our IAF (Intelligent Audio File).

    As a result, it is simply not possible for others to provide the same functionality we can.

    With Quikscribe, you can record, edit & transcribe digital audio files, plus you can also insert text, capture screen shots, embed documents / files / images, provide encryption, store metadata, URL’s and e-mail addresses in a single IAF (Intelligent Audio File).

    DS-7000

    The Olympus DS-7000 sets a new standard in professional dictation.  It is designed for professionals who rely on secure, flexible, reliable products.

    .

     

    Features:

    -Enhanced Security (real-time 256-bit file encryption)
    -3 Programmable Buttons
    -Superior Sound Quality
    -Multi-Language LCD Display
    -SD and Micro SD Card Slots Allow for up to 32GB of Total Memory
    -Multi-Function Cradle Allows for Hands-Free Recording and Playback
    -Fully Integrated to Work with Quikscribe Software

    SonicMic

    The Grundig SonicMic makes dictation easy with its slide switch operation and programmable buttons.

    Features:

    -Extra-Wide Thumb Slide Switch
    -Soft-Touch Composite for an Easy Grip
    -3 Programmable Buttons
    -Very Low Power Consumption
    -Fully Integrated to Work with Quikscribe Software

     

    DirectRec-2000

    With the Olympus DirectRec-2000, you get the perfect combination of professional performance and simplicity.  It features a convenient button placement, slide switch, and comfort ergonomics.  Its durable construction is designed for hours of consecutive use.


    Features:

    -Slide Switch
    -3 Programmable Buttons
    -High Quality Microphone with Built-In Omni Directional Microphones
    -Powerful Speaker Provides Hi-Fidelity Acoustic Playback
    -Professional Grade USB Cable
    -Fully Integrated to Work With Quikscribe Software

    The QS Recorder software is designed to use any of the following accessories. 

    Philips, Grundig, and Olympus all offer excellent hand control microphones or portable digital recorders that include Record, Play, Stop/Pause, Rewind, and Fast Forward functions.  These are professional-grade devices, and there are different features depending on your specific requirements.  They also include several function buttons that are easily programmable within the Quikscribe Recorder digital dictation software system.

    Please contact us for a custom quote of your preferred hand control microphone or portable digital recorder to use with the QS Recorder.


    DESKTOP HAND CONTROL MICROPHONES

    The Philips SpeechMike Classic, Pro, and Air will work on almost any PC running Windows XP, Vista, or Windows 7.

    The Philips SpeechMike and Olympus DirectRec models have a built-in sound card, providing excellent audio quality.  Most PC’s and laptops already come with sound cards built-in, however often these sound cards are are built into the motherboard and as a result the audio quality is poor, and suffer from line hum and distortion.  By using a Philips SpeechMike Pro or Classic, you can record great quality audio and eliminate any chance of distortion.

    The built-in speaker provides the option of personal playback, so you can listen to the audio more discreetly rather than playing the audio back via the PC speakers.  (SpeechMike also available with integrated bar code scanner that works with QS Recorder).

    The SpeechMike and Olympus units connect to the PC using a standard USB connection.


     

     

    SpeechMike Classic 3210

    (click on image for more info)

    SpeechMike Pro

    (click on image for more info)

                                                                                   

    DirectRec-2000

    (click on image for more info)


    Grundig Digta SonicMic 3

      (click on image for more info)

    sonic mic 3

    Grundig Digta SonicMic 3 Classic

      (click on image for more info)

    sonic mic 3 classic

     


    ACOUSTIC MAGIC VOICE TRACKER ARRAY MICROPHONE

     

     

     

    VOICE INPUT STATION

    The Voice Input Station is a desktop unit with a hand control microphone.  The unit provides eight programmable buttons on the desktop station, and two programmable buttons on the microphone.

    The VIS plugs into the PC sound card, and also has a USB connection that is used for the function controls.

    An optional telephone recorder interface is available, so you can easily switch between dictation and recording phone calls.


    SpeechMike Pro

    The Philips SpeechMike Pro 3200 delivers excellent voice recognition capabilities and a clear sound playback.  Features the classic ergonomic design and features.

    Features:

    -Push Button Version
    -Noise Cancelling Microphone for Precise Speech Recognition
    -Integrated Sound Card and Speaker for Clear Playback
    -5 Programmable Buttons
    -Antimicrobial Surface
    -Fully Integrated to Work with Quikscribe Software

     

    SpeechMike Air

    Philips SpeechMike Air takes desktop dictation WIRELESS.  Classic ergonomic design and features.

    Features:

    -Wireless
    -Includes Desktop Receiving Station and Portable Receiver for Laptop
    -Thumb Slide Switch for Record, Play, Rewind, and Stop
    -Noise Cancelling Microphone for Precise Speech Recognition
    -Integrated Sound Card and Speaker for Clear Playback
    -Mouse Trackball with Left and Right Buttons
    -5 Programmable Buttons
    -Antimicrobial Surface
    -Fully Integrated to Work with Quikscribe Software

    SpeechMike Classic 3210

    Increase productivity with the Philips SpeechMike Classic.  Ergonomically designed to fit comfortably in your hand.  An integrated sound card with crystal clear playback takes Quikscribe to the next level.

                                 

    Features:

    -Thumb Slide Switch for Record, Play, Rewind, and Stop
    -Noise Cancelling Microphone for Precise Speech Recognition
    -Integrated Sound Card and Speaker for Clear Playback
    -Mouse Trackball with Left and Right Buttons
    -5 Programmable Buttons
    -Antimicrobial Surface
    -Fully Integrated to Work with Quikscribe Software

     

     

    Quikscribe Recorder

    The Quikscribe Recorder is the world’s most advanced digital dictation system with many advanced features not found in any other product.



    Using the Quikscribe Recorder Hand Control, you can insert, overwrite, stop, play, rewind, and fast forward. Plus, you can insert text attachments, and screen shots, and instantly undo / redo dictation edits, while working seamlessly behind other Windows applications.







    Quikscribe Recorder - Main Interface

     

     


    Key features and benefits

    • Instantly undo or redo audio edits
    • Record using voice activation
    • Record in Insert or Overwrite mode
    • Record virtually unlimited file duration
    • Cut & past text or case citations
    • Insert screen shots or pictures
    • Attach associated files or documents
    • Record and compress at the same time
    • Provide better “Risk Management”
    • Automatic redundancy and house keeping
    • Seamlessly integrates with Philips SpeechMike, Grundig SonicMic, Olympus and other professional digital recorders
    • Automatic file management
    • Remote dictation abilities with e-mail and FTP
    • Automatically captures all billable hours
    • Import both .dss and .wav files
    • Come with built-in interactive multimedia training
    • Create Computer Based Training content
    • Eliminates ongoing cost (tapes & batteries)
    • Increased office productivity for author and typist





    Instantly Undo and Redo audio edits

    The Quikscribe Recorder uses a non-destructive recording method, which means it is possible to instantly Undo and Redo audio edits. Instead of rewinding, pressing play, and then cueing up your previous position, simply press Undo and your last audio edit will be instantly removed, returning you directly to the spot you left off.




    If you ever accidentally record over a section, you can recover your original digital dictation audio by simply pressing Undo. Conversely if you want to replace an audio edit you have just deleted with the Undo feature, you can simply press Redo.



    Note: The Undo and Redo feature works using the
    Hand Control buttons,  the Undo and Redo Icons on the QS Recorder interface, and with also the keyboard (CTRL Z and CTRL Y). It works in both Insert or Overwrite mode. It even works if the file has been closed then reopened.

    image

    SpeechMike Hand Control

    Five (5) different recording modes + Voice Activation capabilities

    • 1) Dictation Mode
      This is the default recording mode. Simply depress the RECORD button on the Hand Control Microphone and you are on your way. Release the button, and recording stops. Note: When the file is sent for transcription, the date and time the file is due to be completed is added to the filename as a prefix. To find out more click here.

    • 2) Transcription Training Mode
      This mode is identical to the above Dictation Mode, except when the audio file is finished and sent for transcription, an internal flag is written within the file, preventing the file from be deleted once it is completed. The reason that this is done, is so a teacher can create transcription training content / lessons, which will not become accidentally deleted once completed by students.

    • 3) Computer Based Training Mode
      Computer Based Training Mode allows you to display graphics files in a separate window on the desktop, while audio is played in the Quikscribe Player. That makes it possible to record and create web-ready C.B.T. (Computer Based Training) content. Click here to download a 12 page PDF document that explains how to make C.B.T (Computer Based Training) content. Alternatively download and view a sample tutorial (‘MailMerge.iaf’ or “Calculator.iaf’) from our Tutorial page, using the Quikscribe Player. This feature is great for training staff, or creating multi-media presentations for court, or for client education purposes. No other digital dictation software offers such a feature.
    • 4) Presentation Mode
      This mode is very similar to the Computer Based Training mode. However, rather than displaying images within a separate Window, images are displayed full screen. This mode is ideal if you want to make dramatic multi-media presentations. .

      Note: Both the Computer Based Training Mode and Presentation Mode have access to over 100 different types of screen wipes (transitions). Also the Quikscribe Recorder has PNG and JPEG image compression algorithms built in, which allows the Quikscribe Recorder to make very small web-ready training files.
    • 5) Interview Mode
      Press the RECORD button once to start recording. Press it again to stop. The major difference with this recording mode, and all the other recording modes, is that once any audio has been recorded, it can never be edited. You can not Overwrite or Insert audio, nor can you Undo and Redo audio edits. You can stop recording, rewind and play, but if you press record again, the Quikscribe Recorder will automatically append the additional audio as a separate track within the same file.

      Each time you start or stop recording, a special Interview Marker (that can not be deleted or modified) is inserted within the audio file, detailing the date and time when the started or stopped. Also, in this mode, all new audio files are automatically named with the current date and time.

      When the audio file is played within the Quikscribe Player, rather than displaying the percentage (%) completed in the task bar during transcription, it displays the actual time (HH:MM:SS) the file was recorded. Additionally whenever the Quikscribe Player encounters a Interview Marker within the file, it notifies the typist with an audio prompt and copies the current date and time information from within the Interview Marker to the Windows clipboard, where it can be instantly pasted into the current document.
    *** NEW *** Voice Activation Mode
    With Voice Activation enabled, the Quikscribe Recorder can automatically record audio when you speak, and stop recording when you stop speaking, all without missing a single syllable, the way some digital dictation software will. Quikscribe creates a small buffer (250 milliseconds) in memory, which captures any audio immediately, and begins writing it to the audio file so nothing is missed. If the audio level drops below the pre-set level, it stops recording to disk, and starts recording to the buffer in memory.

    Ability to record in Overwrite or Insert Mode


    The Quikscribe Recorder can record in Overwrite or Insert Mode. Which means that if you need to record additional information within an audio file, rather than appending this information at the end of the file, you can now rewind to the specific location, and insert the additional audio anwhere you like.



    Note: If you make a mistake, and you wish to remove the additional audio you have just inserted, you can press Undo, which will instantly remove your last edit.


    Ability to cut and paste text attachments or documents within an audio file


    Often when dictating, large amounts of reference material, text or information
    is narrated verbatim from a source. If this source is in an electronic format
    e.g. Previous Word Documents, Web Sites or Reference CD’s, it is now possible
    copy and paste this information into the .iaf (Intelligent Audio File) used by
    the Quikscribe Recorder , thus saving overall dictation time and
    transcriptionist time.



    How it works is, the author simply selects the text with the mouse and then
    presses CTRL C, which copies the text to the Windows clipboard. Then presses
    CTRL 7 or the Insert button on the Quikscribe Hand Control, and the Quikscribe
    Recorder creates a marker file and pastes the text within this marker.






    Audio file with embedded text attachment within it


    When the Quikscribe Player finds a text attachment within the audio file, it stops playing the audio file and copies the attachment to the Windows clipboard and then provides the typist with an audio prompt.
    At this stage the typist can simply paste the text attachment into their current document by pressing CTRL V (paste).


    Note: This great time saving feature. It decreases overall dictation and
    transcription time but it also significantly reduces the chance for any
    introduced errors. To fully understand how this feature works, download the
    Quikscribe Player, which comes with a 13 minute interactive tutorial, that has a
    embedded text attachment and a image (screen shot) within it.


    Able to capture screen shots or insert images within your audio file

    In addition to being able to insert text attachments within an audio file, the Quikscribe Recorder is also able to capture and insert screen shots (BMP’s) into the IAF (Intelligent Audio File).

    This is great tool if you want to create technical documentation or C.B.T. (Computer Based Training) content.

    To do so, simply set the Insert button on the Hand Control to “Insert Marker & Print Screen” under the Settings Icon.

    If you want, you can post-edit your captured images, by simply exporting them and then editing them in your preferred image editor. Once finished, you can import them back in. If you want, you can import JPEG, PNG & WMF images within Markers.

    Sample Screen Shots captured
    with the Quikscribe Recorder

    Ability to attach multiple files or documents within your audio file



    The Quikscribe Recorder is able to insert files or documents within the .iaf
    (Intelligent Audio File). For example if you have contract that needs changes,
    you can dictate all of the changes you want and then insert a copy of the
    contract that needs to be modified within the .iaf (Intelligent Audio File).
    That way when the typist receives the audio file file, both the contract and
    your dictated instructions are within one file.


    Able to record, edit and compress at the same time




    The Quikscribe Recorder can record, compress and edit audio all at the same
    time. The major benefit is that your audio files are kept very small, which
    significantly increases your storage space the the time to send a file. The
    Quikscribe Recorder also provides the option for Post Compression and No
    Compression, depending on your circumstances or requirements. For example, if
    you have an older type PC and it does not have the resources (power) to record
    and compress at the same time, then Post Compression can be used.


                                                                                                                                                         
    Sample           Rate
           
    Uncompressed
           
    Compressed
           
    8KHz           - 16Bit
           
    960           KBytes/Min = 57.6 MBytes/Hour
           
    98           Kbytes/Min = 5.9 Mbytes/Hour
           
    11KHz           - 16Bit
           
    1.32           Mbytes/Min = 79.2 Mbytes/Hour          
           
    135           Kbytes/Min = 8.1 Mbytes/Hour
           
    22KHz           - 16Bit
           
    2.64           Mbytes/Min = 158.4 Mbytes/Hour
           
    270           Kbytes/Min = 16.2 Mbytes/Hour
           

    Note: The default for the Quikscribe Recorder is 8KHz, 16 Bit, real-time
    compression, as illustrated above in yellow. Additionally because the Quikscribe
    Recorder records straight to the hard-disk, not to memory, it is able to record
    virtually any duration you want. The only limitation is your hard disk capacity.
    For example, if you were to record using 8KHz 16 Bit using real-time
    compression, you could record 3,448 hours of digital audio on a standard 20G
    hard drive. Or on a standard CD-ROM, you can store over 108 hours of audio.


    Automatic house keeping and file redundancy (backup)

    Audio tapes contain only one copy of the audio file. An advantage of the digital format means that we can send a copy and keep a copy. That way, if anything
    should happen to the file that has been sent, another copy can be sent, similar
    to how e-mail works. However rather than keeping the audio file indefinitely,
    the Quikscribe Recorder automatically deletes these files after 14 days (default
    duration), which means you will never fill up you hard drive, as the Quikscribe
    Recorder is continually doing house keeping and deleting old files.



    Able to provide better “Risk Management”



    Every time a new file is created, the Quikscribe Quikscribe Recorder saves
    within the file the date and time the file was created. In addition to this, is
    captures all of the authors details and it also provides the author to enter in
    Matter No, Subject etc. Once the files has been recorded and ready to be sent,
    the author can then select the turn around priority for the file, if they
    require notification on completion or a print out. All of this information
    including the data and time the file was sent and the location the file was sent
    to is recorded within the .iaf (Intelligent Audio File), as a result, everything
    about the files history so far is within the file, where additional data will be
    added once a typist opens the file with the Quikscribe Player.


    Remote dictation abilities

    The Quikscribe Recorder is able to send audio files via
    • LAN and WAN
    • FTP
    • E-MAIL

    By sending audio files via FTP or e-mail, you are no longer geographical
    restricted. Which means you can work from home if you wish, or you can out-
    source your transcription needs to a V.A. (Virtual Assistant).


    Alternately if you are a large company, you can load-share work between offices
    via VPN (Virtual Private Network) or set up a dedicated remote office, whereby
    all transcription work is done remotely, thus reducing your office space
    requirements and expensive rent.


    Ability to split large audio files when sent


    Sending large audio files via e-mail can sometimes be a problem, as a lot of mail servers restrict the size of e-mails.

    To solve this problem, we have a unique feature that allows you to split a large audio file into multiple smaller audio files.

    The naming convention when an audio file is split is Filename_01, Filename_02, Filename_03 etc. Additionally, when the audio file is split, an overlap used, thus eliminating any chance of splitting a file mid word.

    Audio files can be split based on audio duration and will work with either IAF or WAV.

    Lastly, any Markers or Attachments within the file are also split correctly, providing the file is sent as an IAF.

    Automatically captures all billable hours



    The Quikscribe Recorder automatically captures all billable hours. For example,
    a 10 minute audio file may have taken 25 minutes to create, which is the true
    billable time for the file. However, rather than requiring an author to keep
    track of this time, the Quikscribe Recorder automatically does it. If the author
    has a file open but becomes distracted by a phone call, the Quikscribe Recorder
    turns off the internal clock if it sense no activity for more than 60 seconds.
    As soon as the Quikscribe Recorder senses activity again, it switches the clock
    back on. This information can then be used to help calculate a client’s bill.


    Ability to import the following audio formats



    The Quikscribe Recorder is able to import and open the following audio formats.



    .wav (WAVE)



    The .wav file is a Microsoft audio file format that has become the standard audio format for PC’s. The .wav file format has been accepted as the preferred interchange medium for other computer platforms, such as Macintosh. This allows content developers and programs to freely move audio files between platforms.


    dss (Digital Speech Standard)

    The .dss format is an audio format used by Olympus and Philips with their range of portable digital voice recorders, which can produced very small (compressed) audio files for transcription.

    The major benefit of these portable digital voice recorders is, that you have the freedom of full mobility, which is a feature that the Quikscribe Recorder can NOT offer, as it is PC based. However, if used together, you can have all of the advanced dictation and transcription benefits which Quikscribe offers and a integrated portable recording solution, which Philips and Olympus provide. 

    image
    Philips DPM 9600
    Voice Recorder

    Olympus DS7000
    Voice Recorder



    iaf (Intelligent Audio File)



    The .iaf format is a proprietary audio format created by Quikscribe Pty Ltd
    specifically designed for advanced PC based digital dictation and transcription.
    In addition to producing very small (compressed) audio files, the .iaf format
    has several other advanced features. For example, it is able to insert text
    attachments, insert pictures and other files within itself. Lastly, it has a
    small database within every file, that keeps track of the files history for
    management purposes.



    MP2, MP3 (including files with VBR (variable bitrate))

    VOX (Dialogic ADPCM)


    RAW (PCM, ALAW, ULAW and others)


    G.721, G.723, G.726


    Mobile Voice


    Ogg Vorbis


    Note: Whenever a digital dictation file is imported and opened by either the Quikscribe Recorder or Quikscribe Player, they are automatically imported and converted to a IAF (Intelligent Audio File). The reason that this is done, is so the audio file now inherits all of the advanced features associated with the IAF format, such as the ability to embedded text, insert images, files and attachments and be encrypted.


    Seamlessly integrates with the Philips SpeechMike and Olympus Hand Controls


    The Quikscribe Recorder also has the ability to integrate with the Philips SpeechMike Pro and the Philips SpeechMike Classic. Which means, rather than
    being limited to a .wav file, you can gain all of the benefit of the IAF (Intelligent Audio File).




    A major benefit of the Philips SpeechMike and Olympus hand control is that a quality sound card is built into the actual hand control. This means you are guaranteed excellent audio quality, regardless of the quality of your PC sound card.  For example, most laptops have low quality sound cards and/or poor filtering on their power supply, which means line hum is or distortion is introduced.  But by using a Philips SpeechMike, you can record your audio and eliminate any
    distortion.


    Easily Produce MultiMedia Presentations or Recordings That You Can Freely Distribute



    The Quikscribe Recorder can easily capture screen images or window images while you are recording.  However, there is a free program called the Quikscribe Viewer that allows ANYONE to view your presentation and play the audio track, without requiring the license of the Quikscribe Player or Recorder.

    The Viewer is installed automatically with the Quikscribe Player, and it will operate WITHOUT needing a license.  It’s similar to reading .pdf files with Adobe Acrobat Reader, except you’re playing an .iaf (Intelligent Audio File) that has the audio track plus any images you want to include.  You can produce just an audio track, or create a slide show presentation.


     

    Quikscribe Recorder and Player are easily integrated with your existing application software (such as Electronic Medical Record or case management software).

    We provide an optional plug-in application that provides the metadata transfer from your application - all you need to provide is a simple text, HL7,  or XML file and our software will do the rest.

    With the integration features, pertinent data fields such as Patient Name, Patient Number, Accession Number, Date of Birth can be passed to QS Recorder and QS Player so that complete tracking and reporting is available.

    And if necessary, we can provide a full-blown Software Developers Kit so you can write your own integration features.

    For more infomation, please contact us

    Smartphone applications are now available for:

    • Android
    • iPhone
    • Blackberry

    Recording, editing, and sending dictation files from your Smartphone offers mobile flexibility and reduces document turnaround times.

    Designed for professionals
    • Easy-to-use touch screen control for intuitive operation
    • Express Recorder Mode for fast and simple dictation

    Enhance your productivity
    • File editing functions for professional recording control
    • Priority setting for processing urgent jobs first
    • Attach photos to your audio files for increased data accuracy

    Location independent
    • Send your dictation files from anywhere in the world
    • Seamless integration into Quikscribe software for productivity on the go

    Please contact us for more information

    QS Manager and IT Admin Toolkit

    Multi-user installations will benefit from the Quikscribe Manager toolkit.

    Office Manager tools include:
    - enterprise-wide file monitoring and management
    - ability to change file status or assign priority
    - ability to reassign file workload from one transcription queue to another
    - a robust file search tool
    - report generator for statistical analysis of dictation/transcription efforts.

    IT Adminstrator tools include:
    - a menu-based install script generator that provides fast deployment of Quikscribe Recorder and Player programs
    - online licensing management; easy to move licenses from one PC to another
    - centralized user profile editors; provides easy manipulation of user configuration settings without touching each user PC
    - global template settings for user profiles for both QS Recorder and Player programs
    - concurrent license server application (requires special license)

    Download the QS Manager installation program
    (install version 7.6.8.1 - runtime version 7.6.8.26532 (found in title bar). 
    After installing, you will need a license key to enable the menu features. 
    Select Help, then Register, to enter (or copy and paste) the license key, and then restart the program.

    System Requirements:
    Windows XP, Vista, or 64-bit Win7 with Microsoft .Net 2 or above
    QS Player should be installed on same computer, but does not need to be licensed

    Click here for the online user manual for QS Manager.


    Other tools to use with QS Manager:

    QS License Server Program
    Download QS Concurrent License Server application.  THIS IS INSTALLED ON YOUR FILE SERVER AS A SERVICE. All computers running QS Recorder and QS Player must be able to access this server.  The QS Manager program is used to define the registration keys for QS Recorder and QS Player, and will provide the menu interface to the QS Concurrent License Server.  YOU NEED SPECIAL LICENSE KEYS TO USE THE LICENSE SERVER.  Please contact your authorized Quikscribe dealer if you have any questions, or refer to QS License Server - System Documentation

    Interfacing QS License Server with QS Manager : addresses network considerations and diagnostics

    Silent Install (msi) Programs Used with QS Enterprise Manager:
    QS Recorder
    QS Player

    RecordService program to integrate other applications (PACS, RIS, other EMR systems) with QS Recorder.


    Batch script to create network folders (use text editor such as Notepad or WordPad to edit drive letter mappings and/or folder name entries before executing script)
    ————————————————————————————————————————————————————

    Quikscribe Player IS INSTALLED ON TRANSCRIPTION PC -

    To download and install the Quikscribe Player software,
    Click here to download and install the Quikscribe Player software on the transcription PC

    Note: Select “Save” if you want to download the installation file and save it to your local PC or network drive for future installation.  Select “Open” if you want to run the installation routine immediately.

    When prompted, select “Default” to install just the QS Player.  Select ‘Custom’ or ‘Complete’ to install QS Player and other program options (Voice Recognition, QS Viewer, Management).


    Click here to download the Quikscribe Player User Manual 


    QS Player configuration tips:
    - Select “System Settings”, then “Preferences”, and change Comm Port from “Autodetect” to “USB” to recognize the foot pedal (if necessary)
    - Set the default file path to the appropriate network folder created for the transcriptionist’s files (under Settings -> Preferences -> Set Path Maps)

     

    Quikscribe Recorder IS INSTALLED ON DICTATION PC

    To download and install the Quikscribe Recorder software,
    Click here to download and install the Quikscribe Recorder software on the dictation PC

    Note: Select “Save” to download the installation file and save it to your local PC or network drive for future installation.  Select “Open” if you want to run the installation routine immediately.

    When prompted, select “Default” to install just the QS Recorder.  Select ‘Custom’ or ‘Complete’ to install QS Recorder and other program options (Voice Recognition, Management). 


    Quikscribe Recorder User Manual


    Hand Control Microphones are configured with QS Recorder
    If using the Philips SpeechMike, you will also need to install the drivers from the CD that comes with the SpeechMike.  The Olympus DR-2000 and Grundig Digta SonicMic mikes do not require additional software driver installation.


    Portable Digital Recorders: are configured using the QS Downloader program, and files are sent to transcription using settings in QS Recorder

    If you’re using the Philips Digital Pocket Memo (DPM) or other model of portable recorder,
    click here for detailed configuration instructions with QS Recorder.


    If using other portable recorders, use Fixed Disk Mode in QS Downloader Settings.

     

    If this is a new install for the organization, then network folders need to be set up, as described in this example: 

    - Create a folder on a shared network drive and name it QSFILES, then create subfolders with names of your transcriptionists (e.g., “S:\QSFILES\TYPISTS\SALLY”,  “S:\QSFILES\TYPISTS\JOE”,  “S:\QSFILES\TYPISTS\BETTY”).  This is for sending files over your network - you need to do this step only once.  When you send a file, you will have the option to add/modify your destinations.  In QS Recorder, the send destination is mapped to S:\Typists.

    - Also, create a subfolder called Management under QSFILES (such as S:\QSFILES\Management).  Then in the QS Recorder Settings, under File Management, enter the Management Folder path for each QS Recorder.  This allows the QS Player to update the management statistics for all files that are in process.


    IMPORTANT!: Quikscribe Software Registration

    The Quikscribe Recorder and Player software licenses must be registered within 30 days of installation.  Don’t wait!!!
    Click here for registration instructions.

     

     

    Technical Support is available directly from the Quikscribe program by selecting

    • Help
    • Request Tech Support

    This will submit your request and create a ticket number automatically.  If your security software prevents access to our system, then you may use the “Send Via Email” option.

    You may also send an email to .(JavaScript must be enabled to view this email address), or contact us.


    Installation/Program Instructions

    Quikscribe Examples

    Quikscribe Wiki Tips

    Quikscribe Tutorials

    Quikscribe News

    Thank you for submitting your inquiry.

    A representative will follow up on your request shortly.

    In the meantime, have you had a chance to look at any of our video demos?

    Announcing Quikscribe Version 7 for Windows 7 ! (QSR, QSP, QSM)

    Version 7 of QS Recorder, QS Player and QS Manager now fully support the Windows 7 operating system.  You won’t notice many obvious changes to how the programs are used, but there are significant enhancements to ensure compatibility with the new Windows 7 64-bit platform. 

    The new features include:

    Online Manual (QSR, QSP)
    The old Help manual has been replaced by an Online Manual (found under the Help menu) in QS Player and QS Recorder.  Documentation for all features is now contained in that repository for your reference.
    image

    File Cleanup in Recorder Manager/Player Manager (QSR, QSP)
    QS Recorder and QS Player have features for “automated housekeeping” of files that have been Sent from QSR, and files that have been Completed in QSP.  There is a setting in QSR and QSP to control how long backup files should remain in the Sent folder for QSR, or Completed folder in QSP.  Previously, the “cleanup” routine ran when the QS program was started.  To improve performance, the cleanup routine has been moved to a background process.  For QS Recorder, this process will also include files downloaded from portable recorders.

    Reset Hand Control Mapping Button in Settings (QSR)
    There is a new feature in QS Recorder Settings to reset the functions on the hand control microphone.  This feature is a handy tool to use in case any of the buttons on the hand control stop working.  Often resetting the Hand Control Mapping will resolve the issue if it’s software-related and not a mechanical issue.
    image


    New Phone Dictation Features
    There may be times when you need a convenient way to record dictation, and using a desktop recorder or portable recorder isn’t feasible.  It could be that an individual user doesn’t have a comfortable stance with computer technology tools, or maybe there are times when you need a universal method to deliver the dictation.  Our new phone dictation features provide a simple way to use a standard telephone device to record and send dictation through the Quikscribe workflow.  We offer solutions for one to 32 incoming phone lines, so you can have a backup or alternative method to capture and deliver digital dictation.  Please contact us for more information.


    Erase Log (QSR, QSP)
    Under the Help menu there is a new entry under the Log menu item.  The Log provides ongoing tracking of activities while using the QS software, and is very useful when troubleshooting a QS technical issue.  If the log file becomes large, it can be reset using the Erase Log function.
    image

    Quikscribe Downloader (QSR)
    Previously the download program was titled “QS DPM Downloader”, and provided customized support for the Philips Digital Pocket Memo (DPM) series.  The new Quikscribe Downloader program still supports the Philips DPM, but has enhanced capabilities to support a wide variety of portable recorders.  In most cases for other (non-Philips) recorders, use the setting for “Fixed Disk Integration”.  The Quikscribe Downloader manages the connection of the portable recorder device with the PC, and then the transfer of files to transcription using the workflow settings defined for the user in QS Recorder.
    image

    Added Support for Loading Wave and MP3 formats for Quikscribe Downloader
    The new Quikscribe Downloader program now supports importing wav and mp3 file formats from portable recorders.

    Added Icon balloon for failed File Send (QSR)
    The Send File activity in QS Recorder uses a background process called SequentialFileSender, which has an icon in the System Tray of the Windows Task Bar, and looks like three networked computers.  The icon changes color depending on the status of the Send File process.  If the color is black, then there is no file transfer activity.  If green, then a file transfer is occurring.  If red, then there is a problem with the file transfer, which could be related to a bad network connection or something else.  The new feature also provides a pop-up balloon window that states if there is a problem with the file send process.  The balloon will alert the author that a problem has occurred with sending a file and that attention is needed.
    image

    QS Player Enhancements:
    Quikscribe Player has numerous improvements for faster file processing, especially for environments that have slower network connections.

    Pre-Fetch Next File in Queue-
    There are new settings that allow you to “Pre-Fetch” the next file in the queue.  When you are transcribing a file and reach the defined trigger point, then the Player Manager agent will fetch the next file in the queue and place the fetched file in your Downloaded folder.    Then when you complete the current file, you can immediately open the fetched file instead of waiting for the file to load from your network.  In the example shown below, the trigger point is set at 80%, so when you are at 80% complete with the current file, the Pre-Fetch feature will start to download the next file in the queue.  If you are using the “Get Next File” feature, then when you select Yes for the “Get Next File?” prompt, the file that was fetched will be opened.

    (Note:  please don’t confuse the Player Manager agent with the QS Manager console program.  The Player Manager is a background process to manage certain file activities, and has an IAF icon in the system tray of the Windows task bar.).

    image

    - Closing/completing a file is faster:  File synchronization process was moved from QSP to Player Manager to speed up QSP when closing a file

    - Added feature to display folders as “(Offline)” in open dialogs if the network connection is not available

    - Opening files from network now uses a caching process to improve performance

    - Created new Temp paths to prevent permission errors

    - Moved call to update file monitor status icon into separate app to increase responsiveness

    - Added new preference “Alway prefer next file from last author”, so that files may be grouped by author and then opened sequentially

    - Added error handling and recovery for automatic conversion of imported files

    - Added new display option “Hide date/time required prefix from filename”, so date stamp prefix is not displayed in file name

    - Set automated import compression rate based on QSP Setting

    - Improved open dialog display time by not accessing file size

    - Enabled User configurable fields to be displayed on front of Interface (new feature to extend integration with other applications)

    - Added ability to import stereo WMA files

    - Added ability to import m4a files from iPhone

    ALSO - PLESE CHECK OUR THE ENHANCEMENTS AND FEATURES ADDED IN VERSION 6

    Quikscribe News Update - July 4, 2015

    Updates to the Quikscribe Recorder and Player have been made and are listed bellow.

    Sort Feature in Detailed Directory View

    2015-08-05_5-08-32
    Files can now be sorted in the Detailed Directory View by clicking on the column header.

    Ability to Arrange Column Display with Column Arrangement feature

    2015-08-05_5-15-03

    Column Arrangement can be found by going to Settings of the Detailed Directory View window. In this section, column display can already be arranged.

    Added Digta Sonic Mic 3 and Digta Sonic Mic 3 i Classic to the Handcontrol Comm-Port options in the Quikscribe Recorder settings

    2015-08-05_5-12-06

    QSR/QSP: Send (Clarification) Request to Author
    This feature extends workflow capabilities between QS Player and QS Recorder.  Here’s a situation that occurs frequently:  while transcribing an audio file, there’s a passage that is hard to hear, or hard to understand, or just needs further explanation.  Now the transcriptionist can mark the file at that point (using Marker->Add Marker or the appropriate hotkey), and then double-click on the marker and type a question or comments regarding clarification.  Then by selecting File->Send Request to Author, you have the option to send either an email request to the author, or a network-generated notification to the author’s desktop through QS Recorder.  The author can then open the dictation file and review the question, and then return (and send) the updated dictation file.

    The transcriptionist starts the process by identifying the point in the file that needs clarification.  By selecting Markers -> Add Markers you can insert a new marker at that point in the timeline.  If you want to add comments to the marker, click on the down arrow in the bottom right corner to display the markers table.
    image

    image


    Then double-click on the entry in the markers table to open the marker window:
    image


    With the file still open, select File -> Send Request to Author:
    image

    Include a comment or request in the Message box, then select ‘Send through Player Manager’ if you have a network connection to the author’s PC, or else ‘Send via Email’.  If you select ‘Keep File Locked’, then the file remains in the transcription queue, but is not available for anyone else to open (except by ‘force’).

    image

    On the author’s PC, a pop-up bubble will appear near the Windows task bar, providing an alert with the request to open the file in question (this pop-up will appear if the ‘Send through Player Manager’ option was selected.  Otherwise, the author will receive notification via email).

    image

    The author then selects Open File in QS Recorder, and selects the ‘Review Folder’ to display any files that require review, and then opens the file.  By jumping to the marker in question (if it’s present) you can easily insert new dictation as clarification, or resend the file with comments.

     

    Quikscribe News Update - December 8, 2009

    We’ve had numerous updates to the Quikscribe Recorder (QSR) and Player (QSP) programs, and also the QS Manager (QSM).  Although the ones mentioned here are mainly product enhancements, there have been quite a few program improvements related to performance and reliability.


    QSR: Enhanced Support for Portable Recorders

    The DPM Download program that is an included installation option with QS Recorder has focused in the past mainly with the Philips Digital Pocket Memo product line.  The program has been modified to extend support to other portable recorders, so that you may easily download and send files from any portable using the Quikscribe workflow process.

    The advantage of using the Philips DPM includes support for many advanced features available only to that product, such as keywords and encryption. However, if you want to use a different device for your portable recording needs, the new Quikscribe Download Program will recognize other devices as well.  The ‘Use Disk Integration’ feature will switch the QS Download Program to recognize the disk drive letter that Windows assigns to the unit when it’s connected.  The ‘disk integration’ method doesn’t support all of the functions with keywords and other specific functions that are featured on the Philips DPM, but it still provides an easy-to-use workflow method with Quikscribe Recorder.

    image


    QSR: Import Subfolders
    The new option under QSR Settings -> File Management allows you to automatically import files from subfolders on a portable device.  This is limited to one level of subfolders below the parent folder that is defined in the Import Directory Folder setting in QSR Settings.  The QSR/DPM Download program also imports files from subfolders on the portable device.

    QSR: New Application Integration capabilities
    The Quikscribe system has new capabilities that will allow you to easily integrate your dictation/transcription workflow with your existing EMR, case, or document software application.  The only requirement is to have your existing application create a text ‘XML’ file with the appropriate patient or case information details contained in the file.  Once this happens, QS Recorder will automatically create a new audio file and populate the data fields accordingly.  There is a little bit of custom setup required to match the data field definitions between your application and Quikscribe, but after that it’s smooth sailing!  This can also eliminate the need for expensive bar code scanning equipment.  Please contact us for more information.


    QSR/QSP: Send (Clarification) Request to Author
    Here’s a new feature that extends workflow capabilities.  Here’s a situation that occurs frequently:  while transcribing an audio file, there’s a passage that is hard to hear, or hard to understand, or just needs further explanation.  Now the transcriptionist can mark the file at that point (using Marker->Add Marker or the appropriate hotkey), and then double-click on the marker and type a question or comments regarding clarification.  Then by selecting File->Send Request to Author, you have the option to send either an email request to the author, or a network-generated notification to the author’s desktop through QS Recorder.  The author can then open the dictation file and review the question, and then return (and send) the updated dictation file.

    image

    Include a comment or request in the Message box, then select ‘Send through Player Manager’ if you have a network connection to the author’s PC, or else ‘Send via Email’.  If you select ‘Keep File Locked’, then the file remains in the transcription queue, but is not available for anyone else to open (except by ‘force’).

    image

    Please Click here for a thorough description of the process and how to use the features.

     

    QSR/QSP/QSM: Define Data Field Names
    The user profile editors and templates in QS Manager now provide for customized definition of the four data fields inherent in Quikscribe file tracking.  Traditionally those fields were named:
    -      Subject
    -      Matter Number
    -      Document Type
    -      Document Name
    Now you can customize the field names and displays for QSR, QSP, and QS Manager to show the same field names used in your environment with other applications or business processes.

    image

     

    QS Manager: Set Columns to Display (and order)
    A new feature with QS Manager is the ability to define the field columns to display, and also their sort order.

    image

     

    QSR/QSP/QSM: List Registered Machines (Computers)
    You no longer need to contact us to receive a list of registered Quikscribe computers.  From a registered PC, select Help -> License Info -> Go Online, then List Registered Machines. 

    image

     

    QSR/QSP/QSM: Efficiency Improvements
    The new versions include numerous performance improvements.  A complete list of these items is at http://www.digidictate.com/qs/info/install-procedures

     

    QSR: NEW SpeechMike Air (wireless hand control microphone)
    Philips has a new line of SpeechMike hand control microphones that will be available later this month.  The ‘Air’ model is wireless, allowing freedom of movement without being tethered to the computer.  The unit comes with a docking station for charging when not in use, and has a modified Bluetooth frequency so there is no interference from other devices.  .

    imageimage


    Sanyo Recorder
    If you want a portable digital recorder, but don’t want the expense of the Philips DPM 9600, the Sanyo digital recorder is a good alternative.  Like the Olympus DS-5000 and the Philips DPM, the Sanyo recorder has a thumb slide switch, and you can review and the edit the dictation files as desired.  Files are easily downloaded using the new Quikscribe Downloader program included with QS Recorder.  The Sanyo doesn’t have a lot of the features or quality you’ll find with the Philips or Olympus professional models, but with a price tag of only $140 it’s a good value.
    image

    Olympus DS-5000
    In addition to the Philips DPM 9600, the Olympus DS-5000 is a superior professional portable recorder.  With the new disk integration capabilities of our QSR Download program, you do not need to install any additional software to download and transfer files.  Please contact us for pricing.
    image

     

    New Ergonomic Foot Pedal
    We’re now shipping the new Infinity USB foot pedal.  It has the same 3 buttons as the old Infinity model, but with an improved ergonomic design.

    image

     

    QSR Tip: Setting Your Input/Output Device
    QS Recorder now has settings to define your input (recording) device and output (listening) device.  The recommended settings for the Windows audio devices in Control Panel should be for the built-in sound card for audio output.  If you’re using the Philips SpeechMike or Olympus hand control mike, the QSR settings for input device for recording should be set to that device, and also for audio output if you want the dictation playback to pass through the speaker on the hand control.

    image

     

    Welcome to the World of Quikscribe!

    The Olympus DR-2000 hand control microphone requires a firmware update in order to utilize the ‘A’ and ‘B’ buttons with Quikscribe Recorder.  This is a fairly simple procedure:

    - Plug the USB connection into the PC and wait until the PC recognizes the device.
    - Run the Olympus DirectRec configuration program.
    - Load the Quikscribe template file and apply the setting update.


    First, please install the Olympus DirectRec configuration program.  After downloading, follow the prompts to install the program.

    Download the Quikscribe template file QS_DR_2000.drt and save it to your Desktop or a desired folder.

    1. Plug the USB connection of the DR-2000 mike into the PC and wait until the PC recognizes the device.

    2. Run the Olympus DirectRec Configuration Tool program.  An image of the DR-2000 will appear as follows:
    image

    3. Select ‘File’, then ‘Import Template’, and select the QS_DR_200.drt template file.

    4. At the prompt ‘Do you want to overwrite the settings for each button?” select ‘Yes’.  A confirmation message will appear ‘Successfully uploaded settings’.

    5. Then select the following:
    image

    6. When finished, the display should show the following settings for the A and B buttons:
    image


    Then close the program, and also right-click on the program icon in the system tray of the Windows task bar (lower right corner of screen), and select Exit to terminate the program. 

    If performing the configuration on multiple units, it is necessary to close the program completely and restart it for each device.

     

     

     

    The Quikscribe Manager provides easy administration, monitoring, and management of the dictation files and folders waiting to be transcribed.

    There are specific tools designed to assist an Office Manager or IT Administrator. 

    Office Manager tools include:
    - enterprise-wide file monitoring and management
    - ability to change file status or assign priority
    - ability to reassign file workload from one transcription queue to another
    - a robust file search tool
    - report generator for statistical analysis.

    IT Administrator tools include:
    - a menu-based install script generator that provides fast deployment of Quikscribe Recorder and Player programs
    - online licensing management; easy to move licenses from one PC to another
    - centralized user profile editors;  provides easy manipulation of user configuration settings without touching each user PC
    - centralized profile editor for Philips Digital Pocket Memo portable recorders, including ability to link individual DPM recorder to QS Recorder user profile; this provides automated detection of DPM when docked with PC to download files and process instructions according to QS Recorder user profile settings
    - global template settings for user profiles for both QS Recorder and Player programs
    - ability to define priority table list and keyword table lists for organization
    - option to use automated software licensing (instead of manually registering software for each computer)


    Would you like to view an video demonstration of how the Quikscribe Manager works?  Please request to have a link emailed to you.

    image

    QS Manager provides the following features:

    - A single graphical display of all dictation files and folders sent to transcription

    - Color coding for files and folders to denote current status (red is URGENT, purple is OVERDUE, etc.)

    - The table listing for each folder may be sorted quickly by clicking on the field heading

    - Search for files based on certain criteria (date created, author name, patient/case number, etc)

    - Move files from one queue to another to reassign work flow

    - Change the priority or “required by” time

    - “Locked” file status indicates the file is open by the transcriptionist.  In case there is a network file issue that has left the file in a “locked” state, preventing access to the file, you can easily “unlock” the file using the edit feature

    - Change File Completion Instructions (such as “Print out on completion”, “Archive Audio”, and notification options (“Call Author”, “Call Secretary”, “Email Author” (with completed document), and “Email Secretary” (with completed document)

    - Check billable times for Author and Typist

    All edits, changes, and moves are recorded in the Typist History, providing a complete historical record of all actions performed on the file.  This provides comprehensive tracking of every individual that worked on the file, and if the file was reassigned from one transcriptionist to another.

    Search for Files
    image

    The Search feature (under Tools) allows you to search for specific files using any set of criteria.  In the example above, the search was performed looking for all records created by author “Smith” with the the Required Date before Jan. 31, 2008.  The resulting list appears with the desired field criteria, and the file(s) may then be moved to another queue or edited.

    Report Generator

    Reports may be generated to produce statistical results based on desired criteria, with output to MS-Access database or Excel spreadsheet.




    Please call us at 800-852-2526 for direct answers to your questions, or please click here to contact us.

    There are special tools available to install Quikscribe Recorder and Player in an enterprise environment, where centralized management and easy deployment are time-saving features.

    The major considerations for an enterprise installation involve the following:

    1.  If migrating from an existing Quikscribe installation that does not have centralized user profiles set up, you will need to rename each user profile to a unique name for the user.  Click here for instructions.

    2.  Instead of using the standard qsrinstall.exe and qspinstall.exe installation programs, use the provided .msi script installation programs.  There is a script process for QSR, and another script process for QSP.  You will need to use a text editor to modify a script file that defines the registration code and the options to include for installation (for QSR: DPM drivers, Voice Recognition integration, IAF Management;  for QSP:  Voice Recognition integration, IAF Management, QS Viewer). 

    3. Running the script will quickly install the software with the desired options and set the registration key.  Click here for instructions on how to edit and execute the scripts.

    4. The QSR Profile Editor is a tool to manage and edit user profiles that are stored in a central network location.  Click here for instructions.

    VIDEO: I Can Jump Higher Than You Can
    Where the heck did these guys come from?


    VIDEO: Dave and Rick See A Dolphin 
    My old high school friend Dave Lawton and his brother Rick were out fishing with me one day when a visitor trailed our wake.

    Please contact us today to assess your individual office needs - we’ll present a cost-effective, customized solution that meets your specific business requirements.

    We don’t publish prices on this website, but we offer competitive pricing based on your requirements.  As an authorized dealer for Grundig, Philips and Olympus professional hardware products, we adhere to strict standards for product consistency, quality, and service.  If you contact us directly, we can provide general product pricing, or custom quotes that meet your specific needs.

    Telephone Numbers

    For Immediate service call us at:

    Toll Free: 1-800-852-2526 U.S and Canada
                     
    Australia:  (02) 9098 8499

    United Kingdom:  020 3239 2682

    Online chat available at http://www.quikscribe.com

    email .(JavaScript must be enabled to view this email address)

     

    Quikscribe Pocket Recorder Dictation and Transcription Software Comparison Chart
    Features / Functions Digital Portable Recorders Quikscribe Pocket Recorder
    Record, Stop, Rewind, Play, Insert (basic capabilities)
    -
    Change recording mode on the fly (e.g. from Overwrite to Insert or Append mode)
    No
    -
    Send files electronically via PC to transcription
    (Requires cable connection)
    -
    Send files wirelessly via Bluetooth, WiFi or Broadband (cellular), using Email or FTP methods
    No
    -
    Instantly Undo and Redo edits using non-destructive recording format
    No
    -
    Insert markers and embed text, images and documents (Rich Audio)
    No
    -
    Wirelessly manage & review transcribed documents
    No
    -
    Fully customize user interface and buttons to suit users preferences
    No
    -
    Record interviews in the (protected) Interview Mode which cannot be edited
    No
    -
    100% hands-free dictation capabilities using custom Voice Commands
    No
    -
    Dictate using template dictation or structured dictation for customized applications
    No
    -
    Use a SINGLE device for everything (e-mail, phone, contacts, dictation)
    No
    -
    Large color display with dynamic menu's, eliminating small cryptic monotone icons
    No
    -
    Retain backup copies of sent files, with automatic timed housekeeping to eliminate storage clutter
    No
    -
    Send audio email messages automatically
    No
    -
    Voice-activated recording settings
    Varies
    -
    Menus and controls selectable for left-handed or right-handed users
    No
    -
    Multiple dictation modes, including non-destructible interview mode
    No
    -
    Real time file compression
    Varies
    -
    Integrates with other third party devices and applications
    No

    Interested in a new technology solution that synchronizes written or typed notes, audio recording, white board content, images, and Microsoft PowerPoint presentations, all in a single file that is completely indexed for immediate retrieval of any passage?

    Meetings / Depositions / Trials
    Imagine instantly retrieving spoken passages from a previous meeting to resolve a dispute.

    Seminars / Presentations / Classrooms
    Imagine being able to understand, capture and retain all the information presented at a seminar or classroom setting.

    With our new technology platform for recording meetings, it is possible to capture unlimited digital input channels in real-time and store them within a single recording file, whereby all data captured is digitized and synchronized, and time is the common point of reference for all data captured:

    Features Overview

    Recording

    Quikscribe Pocket Recorder

    The Quikscribe Pocket Recorder is a professional software solution for the Pocket PC platform under Windows Mobile 5.0 and later.

    image

    Eight years ago Quikscribe created a file system called an Intelligent Audio File. An IAF is special because besides containing audio content, it can contain relevant text, graphics, place markers, and web URLs.

    So how is this relevant?

    Technology has also progressed to the point where a device that is as powerful as a five-year-old desktop computer (but is about the same size as a mobile phone) can spend its day attached to your belt.

    This device, known as a Personal Digital Assistant (PDA), allows you to record your dates and times of appointments, synchronises with the contacts on your Personal Computer, allows you to review word documents, listen to music, talk to other people, surf the Internet, watch movies and now - efficiently dictate and send audio files for transcription.

    This is why the Quikscribe Pocket Recorder (QPR) was invented. To let you get out of the office and take back control of your time. Whether you are stuck in traffic or waiting in court or out shopping or down at the beach, you can continue working.

    And with the appropriate data plan you won’t even need to go to the office. You can send your files from wherever you are if you have a WiFi (802.11b) or broadband connection.

    - Programmable Hardware Buttons
    Most Pocket PCs have hardware buttons to launch different Pocket PC applications. The Quikscribe Pocket Recorder provides the ability to re-assign these hardware buttons to specific recorder functions.  This means you can customize the functionality to suit your needs. Additionally, it means you can keep recording while involved with other applications (assuming they don’t use the same set of buttons.)

    - Phone
    Some Pocket PCs also offer phone capabilities. These types of devices generally offer the highest level of value.  If your Pocket PC does not have phone capabilities, you may be limited to WiFi (Wireless) connectivity requiring a dataplan and a wireless hotspot.

    - Keyboard
    Many Pocket PCs offer built-in keyboards, which makes text data entry easier. If a Pocket PC does not have a physical keyboard, you can use a software keyboard. Bluetooth keyboards are also available (such as the Stowaway) that are almost full size and allow for very fast alphanumeric and textual data entry (assuming you can type).

    - Touch Screen Size, Resolution and Colours
    Pocket PC screens typically come in Portrait or Square shapes. Portrait being either 240 x 320 (QVGA) or 480 x 640 (VGA) or Square being 240 x 240 or 480 x 480. Depending on your requirements - resolution or size may be important. Additionally the number of active colours displayed varies but is typically 65000 or greater. The higher the resolution and colour palette, the better the screen image will appear.


    Compare Features of the Quikscribe Pocket Recorder to typical portable digital recorders

    To create a new file, simply slide your finger from left to right to display the Left Main Menu, and select ‘New’.  If you slide your finger from right to left, the Right Main Menu menu is displayed.

    image

    image


    This is the basic interface for dictation:
    image

    - Record Place your finger, thumb or stylus anywhere on the screen and gesture upwards. (Note: in simple mode, recording will overwrite existing audio. If you start in the middle you will record over some of the middle. Advanced recording offers you two other recording modes.)

    - Stop To stop recording, (you would be at the top of the gearbox) gesture down and recording will stop. If the file was playing rather than recording, (bottom of the gearbox) you would gesture up to stop.

    - Play To play the audio, assuming the file is stopped (middle of gearbox), gesture down and to stop playing, gesture up.

    - Rewind Gesture to the left (towards the double left facing triangles) and keep your finger pressed on the screen to keep rewinding. To stop, lift your finger from the screen. You will hear click sounds while rewinding.

    - Fast Forward To fast forward, gesture to the right (towards the double right facing triangles) and keep your finger pressed on the screen. As above this will continue while you apply pressure to the screen. To stop, lift your finger from the screen.

    Here’s the File Info screen:
    image


    Interview (Protected) Mode

    Interview Mode is designed specifically to record interviews for risk-management purposes. All files recorded in Interview Mode can not be edited or modified in anyway internally.

    It is for this reason the recording interface for Interview Mode does not display the Undo, Redo, Insert or Overwrite functions. Regardless of the current play position within the file, all new audio recorded is automatically appended to the end of the file.

    Additionally, the date/time of any stop or start is recorded within the file, and QPR will not allow a recording to continue if the PDA clock is changed.

    image


    - To start recording, you need to gesture UP-RIGHT. To stop recording you need to gesture LEFT-DOWN. This unique gesture is to prevent accidental start or stop actions.

    - Every time a recording is started or stopped, the current Data / Time information is stored as a date / time stamp with the following syntax YYYYMMDD_HH:MM:SS.S.  This information is stored in an undeletable marker within the audio file at the exact position the file was either started or stopped. For example if an Interview is stopped for 5 minutes and then recommences, the internal time stamps will reflect this.

    - Additionally if someone backdates the date / time on the Pocket PC and then attempts to record additional audio into the file, it is not possible and a warning message will be displayed.

    Please contact us for more information.

     

     

    Philips Digital Pocket Memo 9600

    image image

    The Philips Digital Pocket Memo 9600 series sets new standards in advanced functionality and style.  The ergonomic design lends itself to unparalleled user friendliness to create dictations, and the intuitive controls are easy to use. 

    Fast charging via USB keeps you productive
    New ergonomic design with large graphical LC display
    4-position slide switch for single-handed operation

    Robust metal casing for extra durability
    Visual indicators for record status and record-level indicator
    ‘Smart’ buttons give you more intuitive menu choices

    Package Contents:
    Digital Pocket Memo
    Philips Secure Digital (SD) memory card
    2 rechargeable Philips AAA batteries 9154
    USB Docking Station 9120
    Power supply, USB cable, leather pouch
    Quick reference guide

    Battery type: two Philips AAA Ni-MHrechargeable batteries (LFH 9154) or
    two AAA batteries (LR03 or R03)

    Battery life (Standard Play mode):
    17 hours with Philips Ni-MH rechargeable battery
    15 hours with Philips alkaline battery

    Charging time (full charge):
    USB fast charging: 2.5 hours
    Power supply: 2.5 hours

    Recording time in Standard Play (SP) Mode: 21.8 hours with 128 MB SD card (included)

    DPM 9600 integration also includes support for the following additional features:
    - Centralized management of DPM user profiles through QS Manager
    - Ability to link DPM user profile settings to QS Recorder user profile
    - Up to four keyword entry selections on the DPM to identify file characteristics such as Subject, Matter Number, Document Type, etc.
    - Enable Pro Mode for High Quality recording and File Encryption on device
    - Enable PIN password protection for device; provides security for power on




    Please call us at 800-852-2526 for direct answers to your questions, or please click here to contact us.

    What’s New In Version 6?

    We’re pleased to announce new features included with Version 6 of the Quikscribe Recorder and Quikscribe Player.

    Let’s go through the major enhancements:

    1. License Management:  the new license registration method allows you to easily transfer a license from one PC to another.  A single license key for QS Recorder and QS Player is used for all installed copies, without the need to contact us for individual license keys.

    2. File Management: QSR and QSP now have an integrated managment agent that updates file properties to track progress of work-in-progress.  The amazing aspect of this feature is that it’s accomplished REAL TIME and without using an external database engine.  Now you can easily check on files to see if they’ve been completed (or how much of the file is completed), where it was sent, and who worked on the file and for how long. 

    3. File Properties:  This is one of the most exciting additions to Version 6!  From Windows Explorer, select an IAF file and right-click to bring up the menu, then select Properties:

    image

    With any other type of audio file, all you’ll see under Properties is the “General” tab, which gives you very basic information such as when the file was created.  With the IAF, you’ll get two additional tabs - “Author” and “Typist”.  Click on the Author tab, and this is what you’ll see:

    image

    The Author panel provides all the pertinent information about the IAF surrounding the Author’s perspective of creating and sending the dictation file to transcription.  Clicking on the Typist tab provides details on the transcription perspective:

    image

    The data is imbedded directly in the IAF, and readily accessible when needed.  There’s no requirement for an external database that can be out-of-synch or offline.


    4. File Properties - double-click to open:  From within Windows Explorer (or My Computer) you can browse to a folder and open an IAF file directly by double-clicking the file.  The file will open with the default program assigned (QSR or QSP).  You may also right-click on the file, then select the desired option:

    image


    5.  Installation Options (QSR)- during installation of QS Recorder, you may select the desired options to include during installation, including Voice Recognition integration with Dragon NaturallySpeaking, Detailed (table) View for file open and selection, Philips DPM integration and drivers, and integrated management features.

    6. Philips DPM 9600 Integration (QSR):  Version 6 includes integrated support for the new DPM 9600 portable digital recorder (as well as previous DPM models, Philips SpeechMike, Olympus DS-4000, Voice Input Station, and USB foot pedal as recording/playback control devices).

    image image

    DPM 9600 integration also includes support for the following additional features:
    - Centralized management of DPM user profiles through QS Manager
    - Ability to link DPM user profile settings to QS Recorder user profile
    - Up to four keyword entry selections on the DPM to identify file characteristics such as Subject, Matter Number, Document Type, etc.
    - Enable Pro Mode for High Quality recording and File Encryption on device
    - Enable PIN password protection for device; provides security for power on

    7. Windows Vista Compatibility:  Version 6 provides compatibility with the new Microsoft Windows Vista operating system.

    8. Added Doc Name and Doc Type fields to Detailed Views
    image

    9. FTP Target Directories Are Set Intuitively
    Now you can easily browse to define the exact folder on the FTP file server.

    With QS Player you can now download files directly from your FTP folders.

    10. Send File Enhancements (QSR)

    QS Recorder provides more flexibility for sending files using the Email Method by providing additional email configuration settings.  QSR will link to the defined email program used, or link to SMTP settings if necessary (with user authentication).
    image
    image

    ‘Send File as .wav’ provides the option to send the recorded audio file in universal .wav format instead of Intelligent Audio File.  The advantage with this feature is to be able to send an audio file (or audio email message) to an outside recipient who does not have the Quikscribe software installed.

    11.  Record Mode (QSR)
    Append Mode ensures that recording content is not lost.  If you rewind and review the existing recording, then select ‘Record’, the position pointer will move to the end of the existing file and commence recording at that point.  If the same thing were done in ‘Overwrite’ mode (as with a tape system), then existing content would be overwritten.  You may also define the default recording mode to be used every time a new file is created.

    12. Deleted Files Are Placed in Windows Recycle bin
    When deleting files in Quikscribe Recorder, a copy of the deleted file is placed in the Windows Recycle Bin, allowing later recovery if necessary.

    13. New Hot Keys Functions (QSR)
    Quikscribe Recorder functions are usually managed with a hand control device such as the Philips SpeechMike.  QS Recorder now has the ability to be controlled using keyboard “hot-key” strokes, which are defined in the Settings panel.  This provides greater flexibility to use other devices such as the ShuttlePro.  The hotkeys can be defined for ‘global’ actions (engaged for QSR no matter what Windows application is active) or ‘local’ (engaged only if QSR is the active application).

    image

    14. New Hot Keys Functions (QSP)
    Quikscribe Recorder functions are usually managed with a foot pedal controller.  QS Player now has the ability to be controlled using keyboard “hot-key” strokes, which are defined in the Settings panel.  This provides fewer keystrokes (without using a mouse) for actions such as ‘complete file’ and ‘load next file’.  The hotkeys can be defined for ‘global’ actions (engaged for QSP no matter what Windows application is active) or ‘local’ (engaged only if QSP is the active application).

    15. Select screen region for capture from hand control button (QSR)
    This is another assignable hand controller button function that allows you to quikly specify a region of the screen and capture the image as a marker in the IAF.  This is a convenient tool to use for including visual examples with an audio explanation.

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    When the ‘Define Region on the Fly’ option is selected, you will be prompted to select the desired screen region each time.  Otherwise you may assign static region coordinates to capture the same region every time.

    16. File and Marker popup menus are assignable button functions (QSR)
    The ‘File’ menu or ‘Marker’ menu will appear when the desired hand control function button is pressed.

    17. Integration with Voice Recognition
    The Quikscribe Voice Recognition feature provides a unique ability to integrate a voice recognition software package such as Dragon Naturally Speaking. 
    This unique feature will automatically produce a draft text document BEFORE the transcriptionist receives the audio file.  The Voice Recognition option may be selected when the file is created, when it is sent, or as a default setting for all dictation files.

    QS Player also has integration features for voice recognition that allow automated processing on demand.




    Please call us at 800-852-2526 for direct answers to your questions, or please click here to contact us.

     

     

     

    Why Should I Change from a Tape Dictation System to a New Digital Dictation System?

    Thanks for taking the time to look at our Quikscribe system.  There’s a lot of information here for the Quikscribe Recorder and Quikscribe Player, but don’t get intimidated by the volume of details we provide.  You’ll see that the display interface for each product is fairly intuitive, and easy to learn.  The amazing fact of Quikscribe is that it’s designed to be flexible for different individuals and different business environments.

    So whether you just want a dictation system that’s easy to use and reliable, or if you want powerful tools to improve productivity - Quikscribe will do the job for you!

    If you’d like to hear about experiences from other customers, please review our testimonials page - these happy Quikscribe customers were at one time inquisitive (and maybe skeptical?) about our products and services, just as you might be now. 

    Rest assured - our clients range from sole proprietors to 600-attorney law firms.  The Quikscribe system is cost-effective for ANY size law firm.  With the unique design of the Intelligent Audio File (IAF), you don’t need a dedicated server or a complex database management system.  Quikscribe provides all the tools you need with the QS Recorder, QS Player, and the IAF, which serves as the conduit to provide the workflow capabilities between author and transcriptionist.

    Quikscribe makes the transition from tapes to digital very easy.  Many of our customers ask themselves after purchasing Why didn’t we do this sooner?  You’ll find that you can quikly recap your investment by the timesaving features Quikscribe offers.  No longer will you have to deal with getting tapes from one location or another, or losing dictation from lost or broken tapes.

    Quikscribe is great software, but you also need great hardware components that are designed to work with the system.  For the transcriptionist, all you need is the USB foot pedal that connects to the PC, and headset.  For the author, there are different choices, depending on your personal preferences.  For desktop recording, most attorneys prefer a hand control microphone, such as the Philips SpeechMike.  You may also use portable digital recorders that integrate well with our Quikscribe recorder software.  Some act as a hand control microphone when connected to the PC, and offer portability when not connected.  We even have a wireless solution with our Quikscribe Pocket Recorder that runs on the Pocket PC platform with Windows Mobile. 

    We provide a total solution based on your specific requirements, and we fully support all aspects of the system.  We provide technical support through our dealers and also directly.  We can assess situations with online tools to quikly resolve any potential issue. 

    There are many aspects of Quikscribe that are appealing,  the question is:
    What is important to you? 

    We have a solution foundation that fits many different scenarios, and we provide a consultative approach toward your desired solution.  Just tell us what you’d like to accomplish, and we’ll do our best to recommend the most cost-effective options, design, and implementation.

    If you like, we can provide an online demonstration of how Quikscribe works, and address your specific questions and requirements. 


    Our Risk-Free Trial Offer.
    If you’d like to try Quikscribe, here’s our risk-free offer to you:

    - We’ll provide the software for 30 days at no cost during your evaluation.

    - We’ll help you get it set up and configured properly to your satisfaction.

    - All we ask from you is to purchase the hardware that you will use, whether it’s the SpeechMike or a portable digital recorder.  At the end of the 30 days you can decide if you want to continue with the Quikscribe system, or return the equipment for a full refund of your initial investment.

    How much is it?
    You may notice that we don’t prices on our website.  Quikscribe is a cost-effective software solution, and we provide discounted prices on the professional dictation hardware products.  We’ll be glad to send a price list on request.

    How can I get started with the trial offer?
    Simple- just call us at 800-852-2526 or send an e-mail request to .(JavaScript must be enabled to view this email address) and we’ll be glad to get you started.  Please provide a description of your existing environment - if you use an existing dictation system and how many authors and transcriptionists you expect to engage.  We will be glad to talk with you about your specific questions or help you decide which type of hardware accessories you might prefer.  Please mention the TechnoLawyer “tapes offer” for a 10% discount on the Quikscribe software.

    We look forward to working with you!

     

    How can I effectively use voice recognition software to produce my documents? 
    I’ve heard that there are still problems with the technology.


    Thanks for taking the time to look at our Quikscribe system.  There’s a lot of information here for the Quikscribe Recorder and Quikscribe Player, but don’t get intimidated by the volume of details we provide.  You’ll see that the display interface for each product is fairly intuitive, and easy to learn.  The amazing fact of Quikscribe is that it’s designed to be flexible for different individuals and different business environments.

    So whether you just want a dictation system that’s easy to use and reliable, or if you want powerful tools to improve productivity - Quikscribe will do the job for you!  There are a lot of unique features to our Quikscribe Recorder and Player.  Or maybe you’d like to jump directly to our presentation on how we’ve integrated voice recognition processing into the workflow.

    If you’d like to hear about experiences from other customers, please review our testimonials page - these happy Quikscribe customers were at one time inquisitive (and maybe skeptical?) about our products and services, just as you might be now. 

    Rest assured - our clients range from sole proprietors to 600-attorney law firms.  The Quikscribe system is cost-effective for ANY size law firm.  With the unique design of the Intelligent Audio File (IAF), you don’t need a dedicated server or a complex database management system.  Quikscribe provides all the tools you need with the QS Recorder, QS Player, and the IAF, which serves as the conduit to provide the workflow capabilities between author and transcriptionist.

    Quikscribe makes the transition from tapes to digital very easy.  Many of our customers ask themselves after purchasing Why didn’t we do this sooner?  You’ll find that you can quikly recap your investment by the timesaving features Quikscribe offers.  No longer will you have to deal with getting tapes from one location or another, or losing dictation from lost or broken tapes.

    Quikscribe is great software, but you also need great hardware components that are designed to work with the system.  For the transcriptionist, all you need is the USB foot pedal that connects to the PC, and headset.  For the author, there are different choices, depending on your personal preferences.  For desktop recording, most attorneys prefer a hand control microphone, such as the Philips SpeechMike.  You may also use portable digital recorders that integrate well with our Quikscribe recorder software.  Some act as a hand control microphone when connected to the PC, and offer portability when not connected.  We even have a wireless solution with our Quikscribe Pocket Recorder that runs on the Pocket PC platform with Windows Mobile. 

    We provide a total solution based on your specific requirements, and we fully support all aspects of the system.  We provide technical support through our dealers and also directly.  We can assess situations with online tools to quikly resolve any potential issue. 

    There are many aspects of Quikscribe that are appealing - the question is:
    What is important to you? 

    We have a solution foundation that fits many different scenarios, and we provide a consultative approach toward your desired solution.  Just tell us what you’d like to accomplish, and we’ll do our best to recommend the most cost-effective options, design, and implementation.

    If you like, we can provide an online demonstration of how Quikscribe works, and address your specific questions and requirements. 


    Our Risk-Free Trial Offer.
    If you’d like to try Quikscribe, here’s our risk-free offer to you:

    - We’ll provide the software for 30 days at no cost during your evaluation.

    - We’ll help you get it set up and configured properly to your satisfaction.

    - All we ask from you is to purchase the hardware that you will use, whether it’s the SpeechMike or a portable digital recorder.  At the end of the 30 days you can decide if you want to continue with the Quikscribe system, or return the equipment for a full refund of your initial investment.

    How much is it?
    You may notice that we don’t publish prices on our website.  Quikscribe is a cost-effective software solution, and we provide discounted prices on the professional dictation hardware products.  We’ll be glad to send a price list on request.

    How can I get started with the trial offer?
    Simple- just call us at 800-852-2526 or send an e-mail request to .(JavaScript must be enabled to view this email address) and we’ll be glad to get you started.  Please provide a description of your existing environment - if you use an existing dictation system and how many authors and transcriptionists you expect to engage.  We will be glad to talk with you about your specific questions or help you decide which type of hardware accessories you might prefer.  Please mention the TechnoLawyer “voice recognition offer” for a 10% discount on the Quikscribe software.

    We look forward to working with you!

     

    How can I be more productive and utilize my staff better? 

    Thanks for taking the time to look at our Quikscribe system.  There’s a lot of information here for the Quikscribe Recorder and Quikscribe Player, but don’t get intimidated by the volume of details we provide.  You’ll see that the display interface for each product is fairly intuitive, and easy to learn.  The amazing fact of Quikscribe is that it’s designed to be flexible for different individuals and different business environments.

    So whether you just want a dictation system that’s easy to use and reliable, or if you want powerful tools to improve productivity - Quikscribe will do the job for you!

    If you’d like to hear about experiences from other customers, please review our testimonials page - these happy Quikscribe customers were at one time inquisitive (and maybe skeptical?) about our products and services, just as you might be now. 

    Rest assured - our clients range from sole proprietors to 600-attorney law firms.  The Quikscribe system is cost-effective for ANY size law firm.  With the unique design of the Intelligent Audio File (IAF), you don’t need a dedicated server or a complex database management system.  Quikscribe provides all the tools you need with the QS Recorder, QS Player, and the IAF, which serves as the conduit to provide the workflow capabilities between author and transcriptionist.

    Quikscribe makes the transition from tapes to digital very easy.  Many of our customers ask themselves after purchasing Why didn

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    Multi-button Jog & Shuttle Multimedia Control Surface….

    Sleek innovative design, pre-configured for many of today’s popular applications, advanced programmability, and ease of use… in short, the perfect marriage of form and function.

    The ShuttlePRO V.2 is a powerful productivity enhancement tool for video and audio editors. The ShuttlePRO V.2 even comes pre-configured for many of the leading Audio and Video applications. You can also easily customize the ShuttlePRO V.2 for virtually any application.


    The ShuttlePRO V.2 is designed for ergonomic integrity and maximizing productivity, allowing one-hand access to the fully programmable buttons and jog/shuttle knob. Nine (9) of the buttons have removable keycaps for easy labeling and referencing. The inner ring or ‘jog’ rotates through 360 degrees and provides precision frame by frame control. The outer black ring or ‘shuttle’ is rubberized and spring-loaded. It facilitates fast forward and rewind. You can also use the jog and shuttle for many other purposes such as scrolling, volume control, and sequencing.

    Used with the Quikscribe Recoder, you can easily assign QS Recorder functions to the button, and the ShuttlePro allows almost unlimited assignments to each button.  And the beauty of the unit is that it can be used for other applications besides QS Recorder.


    Here’s an example of how the ShuttlePro buttons are assigned for Quikscribe Recorder:
    image

    Software Features

    Pre-configured for dozens of applications
    Monitors the application you are in and automatically switches settings
    Multiple settings per application.
    Easily add/edit your own custom settings

    Hardware Features

    Fifteen (15) fully programmable buttons on ShuttlePRO V.2
    Super smooth jog knob for frame by frame navigation and control - ShuttlePRO V.2 features new alloy knob for professional feel
    Spring-loaded and rubberized shuttle knob
    Comfortable, ergonomic shape and design

     

    System Requirements :

    Macintosh Apple Powerbook, iBook, iMac, G3, G4, or G5 running Mac OS 8.6 through 9.x or OS 10.1 or later
    Available USB port
    10 Mb of free hard disk space

    PC
    PC Compatible running Windows 98, 98SE, Me, 2000 or XP
    Available USB port
    10 Mb of free hard disk space

     

    The Quikscribe Viewer is a (free) program that plays Intelligent Audio Files (.iaf) created by the Quikscribe Recorder.  Besides the audio track, the QS Viewer will also play visual content including screen shot images captured during dictation recording.  The advantage of the Quikscribe Viewer is that an author using the Quikscribe Recorder can provide an audio explanation or presentation, and freely distribute the output to recipients using the Quikscribe Viewer.


    IT DOESN’T COST EXTRA FOR THE QUIKSCRIBE VIEWER!


    There are a couple of very important features with this announcement:

    1.  You can send an .iaf audio file to ANYONE and they can play it using the QS Viewer, as there is no license fee required for the QS Viewer.

    2.  You can send a multi-media presentation to ANYONE and they can play it using the QS Viewer.  The advantage of this is that you can easily create a multi-media presentation with the Quikscribe Recorder, and capture screen shots or a PowerPoint presentation while you are dictating/narrating, and then send the file or distribute it as you desire.  The file can contain just audio, or a combination of audio and images.

    You can even provide links on your website to download and install the QS Viewer - so your associates and customers can easily use these powerful tools.

    The QS Recorder now becomes a tool to quickly and easily create presentation and training materials, or to provide a fast method for client communications. 

    Installation Instructions:

    1. Click here to download the QS Viewer installation program. 

    2.  The installation program includes a trial version of the Quikscribe Player, which provides system files for the QS Viewer. 

    3. During installation, select the default settings when prompted.

    4. To use the Quikscribe Viewer, go to Start -> Programs -> Quikscribe Player -> QS Viewer (you may also copy a shortcut to the QS Viewer to your desktop).

     

     

    You’ve reached a part of our site that is not available for many users.

    Quikscribe Voice Recognition

    image


    The Quikscribe Voice Recognition feature provides a unique ability to integrate a voice recognition software package such as Dragon Naturally Speaking. 

    This unique feature will automatically produce a draft text document BEFORE the transcriptionist receives the audio file.

    The Voice Recognition option may be selected when the file is created, when it is sent, or as a default setting for all dictation files.

    The image to the right shows the voice recognition option is selected using the Send File panel (under File Details).

    Files are processed in the background to produce a draft text document that will be reviewed by the transcriptionist for accuracy, making the necessary corrections in the word processor (or entry screen) while listening to the dictation audio file.


    Click here for a video demonstration of the Quikscribe Voice Recognition feature.





    No impact to author’s method of dictation

    The author may dictate as usual using the Quikscribe Recorder (and portable recorders) without having to monitor the voice recognition processing, or be distracted by the processing activities and error-corrections.




    When the file is sent to transcription, the Voice Recognition option is selected, and triggers the process to engage Dragon NaturallySpeaking to interpret the audio file (according to the appropriate user profile) and produce the draft text document.


    Draft document is produced automatically



    Dragon NaturallySpeaking produces the text file, and Quikscribe merges the text back into the Intelligent Audio File as the contents of a marker.

    Transcriptionist receives notification of new dictation audio file


    The Quikscribe Player alerts the transcriptionist if a new file has arrived and is ready to be transcribed, including priority notification if selected by the author.

    The marker table in the bottom portion of the QS Player displays the list of markers in the file.

    The first marker shows content labeled “Voice recognised text”, indicating the marker contains text generated by the voice recognition process.

    By simply playing the audio file, the QS Player provides an audible alert that a marker is present.  By simply pressing CTRL-V, the contents of the marker are pasted automatically into the word processing document.  The transcriptionist can then simply listen to the audio file and make the necessary corrections on the screen.

    Click here for a video demonstration of the Quikscribe Voice Recognition feature.




    image


    Quikly Produce Instruction/Training Manuals

    The Quikscribe Voice Recognition feature allows you to incorporate images and other captured text while you are dictating.  Using this method, you can capture screen and window images while you are dictating.  After processing the audio file through voice recognition, you can easily build the draft document for a training manual that includes the images with text descriptions - all created automatically using Quikscribe.

    Reduces Typing Effort

    Reduces Document Turnaround Time

    Improves Productivity

    Reduces Production Costs




    Please call us at 800-852-2526 for direct answers to your questions, or please click here to contact us.

    Quikscribe Voice Recognition With Dragon Naturally Speaking

    You’ll need DNS 9.0 Preferred or one of the Professional versions (including Medical or Legal) with the AutoTranscribe Agent, on a PC that meets DNS requirements.  For the background DNS processing, we recommend installing the DNS software on a separate PC from the authors’ PCs.  This PC acts as a transaction process server for the DNS voice recognition tasks.  For smaller environments, the DNS software may be installed on a secretary’s PC, and processing will occur as a background task in Windows.  For medium to larger environments, a PC dedicated to the DNS processing is recommended.  DNS in general requires a good bit of ‘horsepower’, so a late-model PC with sufficient processing speed and ample memory is required.  Please check with the DNS specifications to confirm what is needed.

    In the new version of QS Recorder, there is a new page under Settings:

    image

    If ‘Enable Voice Recognition’ is checked, then QSR will create a .wav file to send to the VR Input Path. 

    NOTE:  THE FILE PATHS ABOVE SHOW THE C: DRIVE DEFINED - IN MOST SITUATIONS, YOU WILL USE A MAPPED NETWORK DRIVE FOR THE INPUT AND OUTPUT FOLDERS INSTEAD OF THE LOCAL C: DRIVE

    The VR Option is also available per individual file under File Details (which shows upon creating a new file if desired, or at the time the file is sent):

    image

     

    You should have your Record Quality setting to Medium 11khz, with Post Compression.

    The VR Input Path and VR Output Path in QSR point to the same paths defined for the Input and Output directories in the DNS AutoTranscribe Folder Agent:  (the default folder names are shown above, and are created by QSR on installation).

    image

    NOTE:  THE FILE PATHS ABOVE SHOW THE C: DRIVE DEFINED - IN MOST SITUATIONS, YOU WILL USE A MAPPED NETWORK DRIVE FOR THE INPUT AND OUTPUT FOLDERS INSTEAD OF THE LOCAL C: DRIVE


    Please refer to the DNS documentation regarding the Transcribe Agent and settings.  Although the Agent can reside on the author’s PC, we recommend that it reside on the transcription PC or a separate DNS process server.  If it’s on the author’s PC, then DNS tends to conflict with the audio volume settings on the PC, and becomes a nuisance with QSR to change them frequently.

     

     

    Quikscribe Registration Procedure

    Please register your Quikscribe Recorder and Player Dictation and Transcription Software within 30 days of installation, otherwise it will go into DEMO Mode. If the software goes into DEMO Mode, you will only be able to Record or Transcribe for up to 30 seconds.

    Note: If you are using Windows NT, 2000, XP or Vista, make sure you are logged in with Administrator rights, otherwise you may encounter problems with the registration process below.  Also, temporarily disable anti-virus and firewall software during the registration process.


    ***THESE INSTRUCTIONS DO NOT APPLY IF YOU ARE USING THE QS LICENSE SERVER FOR AUTOMATIC REGISTRATION ***

    Registration Process

    To register, simply do the following within either the Quikscribe Recorder or Quikscribe Player.

    1) Select the Help menu
    2) Select the Register option



    image



    3) Locate the registration code (with dashes) provided upon purchase for the Quikscribe Recorder or Player.
    4) Either Copy (CTRL-C) and Paste (CTRL-V) this registration code into the space provided or type the code into the entry panel, and type the user id or PC identification in the “User ID” panel, then select ‘Register’.

    Enter a unique User ID for each PC - this will help identify the registration with the PC in case you have future questions about which PCs you have registered, or for future license transfers to another PC.  The User ID field can identify who uses the PC, or an inventory tag for the PC. 
    image



    Select ‘Register’ to confirm the entries:
    image



    The following panel will appear confirming the registration for the PC:
    image

    ————————————————————————————————————————
    Deregister Software License
    Once the software is registered, you may deregister it and move the license to another computer at any time.  To deregister, select Help, then License Info, then Go Online.  Select the button “Deregister” and follow the prompts to completion.  Once completed, the license is available to register on another computer.
    ————————————————————————————————————————

    Registration Problems

    The above registration process requires an Internet connection to validate the license.  If an Internet connection is not possible, you can manually generate a registration reference code and email it to .(JavaScript must be enabled to view this email address).  We will return a license key number for you to enter in the registration panel to validate the registration.

    If you have any questions or problems with the registration, please use the Email Support Request function (under the Help menu), or call Quikscribe Technical Support at 800-852-2526 (option 2).

     

    The Quikscribe Recorder has a built-in feature to provide a Hand Control Training customized for the specific hand control microphone you are using, including the various Philips SpeechMike models, Grundig hand control microphones, the Olympus DR-2000 hand control mike, the VEC Voice Input Station, and the Philips Digital Pocket Memo 9600 portable recorder.



    The Hand Control Training feature is available from the Help menu in QS Recorder. 

    To engage the Hand Control Training, select Help in QS Recorder and then Hand Control Training.

    By pressing on the button on the hand control microphone, or by using your mouse to select a button on the screen image, you can select one of the functions from the drop-down box to assign a specific function to the button on the hand control.  You may assign functions to as many buttons as desired, depending on the model of your hand control and the number of buttons that are available for programming.

    Using these functions with the hand control buttons puts some time-saving features at the tip of a finger!

    The items available within the QS Recorder to assign to hand control buttons include functions for file manipulation, play/record, markers, and there is also a ‘NIL’ function to disable a button.

    Descriptions of each function follow:

    FILE MANIPULATION FUNCTIONS

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    This is a very handy feature - just by pressing the assigned button you can instantly rewind EXACTLY to the point where you last pressed the Record button.

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    PLAY / RECORD FUNCTIONS

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    Undo performs two tasks - it rewinds to the beginning of your last audio edit and also removes what was just recorded after that point.  Some people find this to be a great time-saver, but it depends on your personal style and method while dictating.  Effective use of the Undo function requires that you are aware of when you last started recording.  No worries, mate!  If you “undo” a passage by mistake, you can simply “redo” to put it back.

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    NOTE:  The Undo, Redo, and Record Mode functions are also available under the Edit menu of QS Recorder, and you can use your mouse to select those functions instead of using the hand control buttons.

    MARKER FUNCTIONS

    Quikscribe Recorder has the unique capability of capturing text, images, or file attachments while you are recording, to provide an improved workflow during dictation/transcription.  The various marker functions available are:

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    TO DISABLE A BUTTON - USE THE ‘NIL’ FUNCTION

    image

     

    The Quikscribe Recorder and Player provide a “normal’ view when opening files.  By clicking on each file in the list, you are able to view the details of each file.

    There is an additional module called Detailed View that provides a table-based view of files.  By clicking on the column heading, you can quickly sort the list by that column, and quickly retrieve the desired file.

    The Detailed View is especially desirable for environments that process a large volume of dictation files.


    image

    Please contact .(JavaScript must be enabled to view this email address) for more information

    Call-in Dictation and Reporting

    Quikscribe Phone Dictation module is a Windows based program that allows users to call in and leave dictation or audio reports. The system can be used by transcription agencies, health clinics and medical offices, police departments, law offices or for any centralized audio reporting requirements.

    With Quikscribe Phone Dictation you spend less time writing or typing reports. Instead, just call a central recording system that records your audio reports into a standard digital file. The audio reports are then transcribed by administration personnel. Use of the system provides better resource allocation, and saves time and money.

    The system is easy to use, easy to configure, and easy to administer.


    Central Console
    One of the nice features of QS Phone Dictation is the central console that shows
    - each phone line,
    - it’s current status,
    - who is connected, and
    - the call duration. 

    You can quickly check line usage and performance:

    image


    QS Phone Dictation works with all supported versions of Microsoft Windows, including Windows 7.

    Purchase Options for QS Phone Dictation

    1-line system (supports 1 incoming phone line)
    - $849 includes external USB voice modem box with management software to support one incoming phone line;  box is expandable to 2 ports with software upgrade)

    2-line system (supports 2 phone lines)
    - $1149 includes external USB voice modem box with management software to support two incoming phone lines


    4-line system (supports 4 phone lines)
    - $1849 includes external USB voice modem box with management software to support four incoming phone lines

    QS Phone Dictation Features and Usage

    Quikscribe Phone Dictation allows users to call in dictation or any other type of report, using a standard telephone.

    When a user calls into the system, they are prompted for an ID number and a numeric password. Both of these items are entered using the telephone keypad. The system then prompts the user to create a new recording or replay or update an existing recording.

    QS Phone Dictation eliminates problems associated with written reports, such as managing stacks of paperwork, and the reading of almost illegible hand-writing. It can also lead the way in a migration from the reliance on tape recording devices towards new digital audio technologies. Because QS Phone Dictation records to standard PC files, these files can be moved and managed, just as any other standard file is moved and managed.

    Audio recordings or portions of recordings can be sent almost immediately to your desired destinations. Installations can leverage the use of its communications facilities to assign the appropriate staff to generate timely and accurate transcripts of the recordings. QS Phone Dictationis a first step for many organizations in making better use of their existing technology infrastructures.

    QS Phone Dictation Setup Overview

    Phone-In Buddy is a standard Windows program that runs on a regular PC.

    Regardless of the type of telephone interface used (modem or voice card) or the level of Windows operating system, the installation must provide one or more telephone lines to connect to the system. In most cases, these will be standard phone lines. Installations with a digital telephone switch or PBX can also connect to the system with the digital line configured to an analog signal. Installations should obtain the number of telephone lines that are appropriate for the number of users who will leave reports or dictation. The number of telephone lines should also match the number of telephone interfaces that are installed on the PC. Finally, administrators should keep in mind that, using QS Phone Dictation’s default configuration, one hour of dictation will fit into about 14 mb of disk space. One Gig of hard drive space should hold more than 60 hours of recording, at the default levels. An appropriate amount of disk space should be provided for the application.

    The end user who calls in dictation and reports, uses a regular touch-tone telephone and does not need any specialized equipment.

    image

    Instructions for the QS Phone Dictation User

    Although configurations may vary, in most instances, the person calling into QS Phone Dictation to leave an audio recording will follow four simple steps:

    1. Call the system using a standard touch-tone telephone.
    2. Provide identification by specifying a numeric ID and password on their telephone keypad.
    3. Using the telephone’s keypad, the user will select a button to create a new recording and then proceed with the recording by talking into the phone.
    4. Once the recording is complete, pressing the pound key (#) on the telephone keypad will save the file to the desired location.

    In more detail, the system administrator will have previously defined a numeric ID and associated password for each user. This information must be provided to the user, prior to their use of the system. Once they have this information and are ready to create a new recording, they will call the telephone number associated with the voice modem.  QS Phone Dictation will answer the call and, using audio prompts, will ask the user for their ID and password. These will then be entered by the user on the keypad of their telephone.

    Once the user has been identified, they will be prompted as to whether they want to create a new recording, or listen to and possibly update a previous recording. The user indicates their selection, by using the keypad on their telephone. Recordings for each user are saved in separate Windows folders. The file names may be assigned by the user or they may be generated automatically by the system.

    Wallet Reference Card
    A wallet-size reference card provides easy documentation for the novice user to beome accustome to the default telephone keypad settings:

    image image


    Administrative Features and Options

    QS Phone Dictation has a rich set of features to customize settings for your environment.  The menus provide numerous options to meet a variety of requirements.  However, the system is pre-configured to meet the needs of most businesses without much effort.

    In general, the administrator will define Global parameters, define user IDs, and manage the telephone recording devices on the PC, using various Windows in the QS Phone Dictation program. Phone Dictation is started (like other applications) from the Start => Programs menu. Windows may also be configured to start QS Phone Dictation automatically, when the system starts.

    By selecting the Options pull down menu, the administrator can select to define and update user ID entries, Configuration settings or telephone recording device definitions. Windows for these definitions are shown below.

    Within the Global Configuration settings, the administrator can set:

    - the type of compression to be used on the audio files,
    - the base folder into which all of the recordings will be saved (user recordings may be directed into individual sub folders of this base folder),
    - event logging options,
    - user identification options, and
    - alerts that may be issued, whenever a new recording is created.

    image

    Within the user settings, the administrator can assign:

    - the ID and password to be used by a user,
    - the folder into which this user’s recording will be saved,
    - limits on the size of recordings that this user can create,
    - the format of the file names to be associated with this user, and
    - alerts that may be issued, whenever this user creates a new recording.

    image

     


     

     

    The value of the Support Plan is to ensure that our customers have the latest software updates and the comfort to know that we will assist with resolution of technical difficulties that may occur.

    image

    Contents
    - Philips Trade-Up Promotion
    - C-Pen Scanner Promotion
    - DictationGuru.com
    - Quikscribe Recorder Tip
    - Quikscribe Player Tip


    Quikscribe Announcements from Digital Technology

    Just a couple announcements that include special promotions from Philips and C-Pen.

    If you’re using the Quikscribe Recorder software for dictation, the Philips portable recorders integrate well.  The Digital Pocket Memo 9400/9450 will also function as a hand control microphone when connected to the PC.  Check out the special promotion on these units.

    The C-Pen is a great add-on tool that works well with the Quikscribe Recorder and Player, and any other Windows application.  Read more about the C-Pen to see how it can help you and your staff with your day-to-day activities.

    We’re constructing a programmed training method to help you learn the more advanced features of Quikscribe.  We understand that our Quikscribe customers are busy professionals.  We see many examples where the author is happy to just make the conversion from analog (tape) to digital, but then continue using the system without utilizing features such as copy/paste text, or undo/redo.

    The new training program will gradually introduce you to these features, so you’re not spending a lot of time to learn things that will save you time!

    More to come later in another newsletter…

    Warmest Regards,
    Bruce

    Bruce Hause
    Digital Technology LLC
    407.421.1208
    .(JavaScript must be enabled to view this email address)
    http://www.digidictate.com


    Philips Trade-Up Promotion   image

    We’re pleased to include information about a Philips
    trade-in rebate for their professional portable
    recorders.  If you’re considering adding portable
    recorders to your Quikscribe solution, here’s a great
    incentive.


    Besides providing discounted pricing on these
    professional models, the manufacturer is also offering
    an 11% rebate on all purchases between April 17 and
    September 30.  (This requires sending in your existing
    portable recorder(s) with the rebate form).

    Please contact us at .(JavaScript must be enabled to view this email address) for
    more information.

    image


    Click here for more information on the Philips DPM.

    C-Pen Scanner Promotion

    image

    We’re offering a 20% discount on every C-Pen
    purchased from now until June 15th!

    The C-Pen is a great way to capture text from a
    hard copy source (paper) and convert it
    electronically to insert in your Microsoft Word or any
    other Windows application.  The C-Pen scanner is also supported in the
    Quikscribe Recorder. 

    There are a variety of ways that the C-Pen can help you…

    Click here for more information.

    Regular price is $159

    Sale price is $127 until June 15.

    Click here to purchase online now.

     

    DictationGuru.com
    We’re pleased to announce our new website for online shopping!

    DictationGuru.com provides a comprehensive shopping cart of dictation, transcription,
    and other office technology products.

    Please note:  We offer discounted prices on “professional” dictation products from Philips and Olympus.  We are required to post list prices only on our website.  If you call 800-852-2526 or email .(JavaScript must be enabled to view this email address) we can provide a custom quote for you.

    Check out www.Dictationguru.com


    Quikscribe Recorder Tip

    Cut & Paste Feature

    Often a new Quikscribe owner is happy just to make the switch from analog (tapes) to digital.  Just being able to move dictation files electronically is a big plus.  However, there are additional features built into Quikscribe that are often overlooked.  The Cut & Paste feature is unique to Quikscribe, and can help you save time and reduce your document turnaround time.

    Click here to view this 3-minute demonstration that shows you how to use the Cut & Paste feature.


    Quikscribe Player Tip

    Audio Sounds Garbled During Playback

    We sometimes receive reports of “garbled” dictation files, or that the author’s voice is “warbling”.  Usually this is a result of the playback controls set to a slower playback speed, and the audio processor is not able to maintain the desired quality of sound.  To get around this issue, select the option in the playback controls panel “Playback in Tape Mode”.  This simulates analog playback, so you’ll hear the change in pitch when changing the playback speed, but you won’t hear the warble as you do when playing in digital mode.  (Playback in digital mode does not change pitch).

     

    Trade-Up to Philips for an 11% rebate!

    Are you using a portable dictation recorder from Olympus, Dictaphone, Sony, Sanyo, Lanier, Norelco, Norcom - or Philips?  If so, now is the time to trade up to the benefits of digital technology with Philips! 

    For a limited time*, get an 11% manufacturer-to-end-user rebate when you purchase either the Philips Digital Pocket Memo® 9400 or 9450 and trade in your current dictation recorder. 

    Here’s how it works:  Purchase any quantity of DPM 9400 or DPM 9450.  Gather up an equal number of portable recorders that you are replacing, and send them with the completed rebate form to Philips, and a copy of your invoice from Digital Technology.  You will receive a rebate check of 11% of your purchase price!

    Hurry—promotion ends September 29, 2006!   * (Offer valid for purchases made from April 17 through September 29, 2006)

     
    Please contact {encode=“sales@digidictate.com” title=“sales@digidictate.com”} or call 800-852-2526 for more information.

    New Quikscribe Feature for Philips DPM 9450 VC

    imageThe Philips Digital Pocket Memo model 9450 VC has the unique feature of capturing a spoken voice command for an identification code (patient number or case number), and converting the voice entry into text.

    Now you can easily speak an identification code, the DPM 9450VC will convert it to text, and the Quikscribe Recorder will import the i.d. code automatically, and “stamp” the audio dictation file.

    This provides easy identification of the file during the transcription process, as the Quikscribe Player will also retrieve the identification number captured by the DPM 9450VC.

    A brief video explanation is available at http://www.digitaldictation.us/demos/9450vc.html

    Please contact us at .(JavaScript must be enabled to view this email address) for more information.



    Announcing the C-Pen !

    and integrated support for the Quikscribe Recorder…

    image

    The C-Pen 20 is a unique pen-size scanner that scans printed text from any paper source, and places it automatically into any word processing, spreadsheet, database, email, or any other program that uses text. Just place your cursor on the location of your document and start transferring the data.

    Although the C-Pen can be used with any Windows application, it’s features have been integrated into the Quikscribe Recorder to capture signficant text while you are recording or dictating. With Quikscribe’s unique “Intelligent Audio File” format, the scanned text is inserted in a “marker” that has the ability to hold text, images, or complete files.

    With the Quikscribe Recorder, you may use the C-Pen for a variety of tasks:

    - capture case # or patient # and place it in the Matter. No. field in the Quikscribe Recorder.  Allows you to track the identifier for the matter no throughout transcription.

    - capture relevant text from any document reference to include with your dictation recording


    With the C-Pen, you may scan just the text you want, instead of an entire page.  Scan business cards, articles, data, foreign phrases (C-Pen recognizes 167 different languages).

    Go to

    http://www.digitaldictation.us/demos/cpen_demo_noeffects.html

    for a video demonstration of the integrated features of the C-Pen with the Quikscribe Recorder.

    Brochure is at http://www.digitaldictation.us/demos/cpen20.pdf

    Unit pricing for the C-Pen is $159.

    More information about the Quikscribe Digital Dictation and Transcription System is at http://www.digidictate.com

    Warmest Regards,
    Bruce Hause
    Digital Technology LLC
    407-421-1208

    Text for the signup page.

    Voice Input Station
    image

    The Voice Input Station is a desktop unit with a hand control microphone.  The unit provides eight programmable buttons on the desktop station, and two programmable buttons on the microphone.

    The VIS plugs into the PC sound card, and also has a USB connection that is used for the function controls.

    An optional telephone recorder interface is available, so you can easily switch between dictation and recording phone calls.

    Price is $159, or $189 with telephone recording adapter.

    Click here for brochure.

     

    Acoustic Magic Voice Tracker Array Microphone $249


    Unlike 1st generation array microphones which have a fixed “listen” direction, the Acoustic Magic Voice TrackerTM Array Microphone automatically locates and electronically steers toward the talker.
    FREEDOM OF MOVEMENT

    For speech recognition applications, it is no longer necessary to sit rigidly in front of the microphone. The user is free to lean backwards, sideways, or even move around.

    For teleconferencing applications, several talkers can take part since the Voice TrackerTM rapidly steers to the individual participants.

    HEADSET-LIKE PERFORMANCE

    The Voice TrackerTM improves signal-to-noise ratios in two ways. First, its digital signal processor creates a listening beam (like a searchlight) that focuses on the talker and spatially filters noise from other directions. Second, its proprietary noise reduction algorithms filter out background noise and reverberations that are present in the acoustic environment.

    WORKS AT LONG RANGE

    The Voice TrackerTM contains the largest number of array elements available today, which, when combined with its two stage noise reduction algorithms, give it the longest effective range of any array microphone.


    EASY TO USE

    Our patented steering technology employs digital electronics and proprietary embedded algorithms. There are no moving parts, so the Voice TrackerTM is rugged, reliable, and easy to use. Simply plug it into your computer’s sound card and a wall outlet. No software needs to be loaded, and there is no drain on your computer’s processing capacity.

    SUPPRESSES INTERFERING SOUNDS

    The Voice TrackerTM is also the only microphone to employ Location Dependent Squelch (LDSTM, Patent Pending) which de-sensitizes the microphone to sounds coming from pre-selected directions. Consequently, the array can reduce unwanted sounds coming from directions outside its field of view.

    image

    FEATURES
    Automatic electronic steering of “listening beam” to talker location
    Selectable steering limits (60 degrees and 180 degrees) for speech recognition and teleconferencing modes
    Selectable LDSTM to reduce annoying interference of additional talkers during speech recognition or feedback during teleconferencing
    Two stage noise reduction (spatial filtering and noise reduction processing)
    8 element, 18 inch long array for maximum range
    5 element “in range” light to indicate location of chosen talker and sufficiency of signal
    Microphone tilt capability to facilitate desktop or monitor top mounting
    Weight: 2 pounds
    Power: converter from 120V AC to 6V DC included

    Philips SpeechMike

    Philips SpeechMike

    The Philips SpeechMike is an excellent hand control microphone that includes Record, Play, Stop/Pause, Rewind, and Fast Forward functions.  It also includes several function buttons that are programmable within the Quikscribe Recorder interface. 


    image


    image


    The Philips SpeechMike Pro and Classic will work on almost any PC running Windows 98, 2000, or XP. 

    The Philips SpeechMike has a built-in sound card, providing excellent audio quality.  Most PC’s and laptops already come with sound cards built-in, however often these sound cards are are built into the motherboard and as a result the audio quality is of poor quality, and suffer from line hum and distortion.  By using a Philips SpeechMike Pro or Classic, you can record great quality audio and eliminate any chance of distortion.

    The built-in speaker provides the option of personal playback, so you can listen to the audio more discreetly rather than playing the audio back via the PC speakers.

    The SpeechMike connects to the PC using a standard USB connection.

     

     

     

    Olympus DS-2300

    image
    Physicians, students and the like can enjoy the ultra-efficient features of the compact DS-2300. The supplied 16MB xD-Picture Card provides abundant memory and the durability and reliability you need in a removable media card, while superb sound, a large backlit LCD, file management options and other features supply the professional performance you seek in an easy to use, sleek and stylish package. 
    xD REMOVABLE MEDIA. Record up to 5 hours 30 minutes in LP mode with the supplied 16MB xD-Picture Card.

    DSS RECORDING. DSS format provides highly compressed file size and superior clarity.

    CONVENIENT FILE CREATION. End one dictation and begin the next with a simple press of the “New” button.

    FILE EDIT. Take advantage of the ability to insert and overwrite on an existing recording file.


    Record up to 5 ½ hours of audio in LP mode using the included 16MB xD-Picture Card removable media. 

    Never miss a beat - literally - with the voice activated Variable Control Voice Actuator feature that records audio as soon as it senses sound, conserving memory and battery life, too. 

    Directly connect to a PC for fast file transfers with convenient PC Link capability. 

    A full dot, backlit LCD provides for easy viewing, even in bright conditions, for clear and quick viewing of recording times, battery life status and more. 

    Save files in high-compression DSS format using the included DSS Player software. 

    Manage audio files in up to 5 customizable folders. 

    Use the easily accessible “Erase” button to quickly erase single files or entire folders. 

    Switch between “Conference” and “Dictation” settings. 

    Choose between SP and LP recording modes. 

    Finish one dictation and begin the next with a push of the “new” button. 

    Place index marks at specific points in passages for quick retrieval. 

    Compatible with voice recognition software. 

    Enjoy efficient battery power with up to 20 hours provided by two AAA batteries. 

    Compact and lightweight design for easy portability. 

    Specifications
    Recording Format DSS (Digital Speech Standard) 
    Recording Media xD-Picture Card: 16 - 1GB (For type M and H xD card, the firmware 1.04 or higher is required. Please visit the Software Downloads section for the firmware update.)
    Recording Time With included 16MB card:
    SP mode: 2 hours, 30 minutes
    LP mode: 5 hours, 30 minutes
    Card Format N/A
    Input Level -70 dBv
    PC Interface USB
    LCD Yes
    LED Yes
    Folders Messages 5 folders/199 messages per folder
    Sampling Frequency SP mode: 12 kHz
    LP mode: 8 kHz
    Overall Frequency Response SP mode: 300 to 5,000 Hz
    LP mode: 300 to 3,000 Hz
    LP Mode Yes
    Voice Activation Yes
    Demographic Data Input Date/Time, Index, etc.
    Practical Maximum Output 220 mW or more
    Write Protection No
    Speaker Built in ø28mm round dynamic speaker
    Microphone Jack ø3.5mm mini-jack, impedance MIC 2k
    Earphone Jack ø3.5mm mini-jack, impedance EAR 8 or more
    Power Supply 3V
    Batteries Two (2) AAA batteries or two (2) Ni-MH rechargeable batteries (BR401)
    External Power Supply No
    Battery Life Alkaline: Recording (approx. 20 hours); Playback (approx. 12 hours)
    Ni-MH Rechargeable: Recording (approx. 15 hours); Playback (approx. 10 hours)
    Size 4.3” x 1.9” x 0.7” (without protrusions)
    Weight 101g (including alkaline batteries)
    OS Supported Windows: Microsoft Windows Me/2000 Professional/XP Professional, Home Edition
    Mac: Mac OS 10.1/10.2/10/3/10.4
    CPU Windows: Intel Pentium II class 333 MHz processor or faster (Processor 500 MHz or faster is recommended)
    RAM Windows: 128MB or more (256MB or more is recommended)
    Mac: OSX 128MB or more (256MB or more is recommended)
    Sound Board Windows: Creative Labs Sound Blaster 16 or 100% compatible card
    Video Card and Display Windows: 800 x 600 pixels or more, 256 colors or more
    Mac: 800 x 600 pixels or more, 256 colors or more
    Removable Drive Windows: 2x or faster CD-ROM, CD-R, CD-RW, DVD-ROM drive
    Mac: 2x or faster CD-ROM, CD-R, CD-RW, DVD-ROM drive
    USB Port Windows: One or more free ports
    Mac: One or more free ports
    Audio Output Windows: Microphone input and earphone output or speaker
    Mac: Earphone output or speakers

    Package Contents
    • DS-2300 Digital Voice Recorder

    • 2 x AAA Battery

    • USB Cable

    • xD-Picture Card (16MB)

    • DSS Player Ver.6 (CD-ROM)

    • Instruction Manual

    Olympus DS-2

    image

    The DS-2 is the high-performance instrument professionals need to get the job done. A built-in stereo microphone ensures crisp stereo sound and 64MB of internal memory supplies 22 hours of recording time (LP). Record via voice activation or from the easy-to-use buttons on the face of the recorder. With slow, fast, skip, and repeat playback options. Featuring DSS Player software for editing, archiving and more and a USB docking station for fast and easy file transfers. 
    BUILT-IN STEREO MICROPHONE. The built-in stereo microphone records in stereo to pick up both sides of a conversation with equal clarity.

    22 HOUR RECORDING. Enjoy up to 22 hours of recording time for capturing lectures, meetings, interviews, notes and more in LP mode.

    64MB MEMORY. With 64MB of internal memory, you can record up to 22 hours in LP mode, up to 4 hours in higher quality settings, and store, organize, and edit your recordings at will.

    LARGE BACKLIT LCD DISPLAY. A large, full-dot, backlit LCD is easy to read so you can be aware of file information, recording time, events and more at all times.


     

    Compact and ergonomically designed with rounded corners and easy to use buttons

    Built-in Stereo Microphone

    64MB Internal Memory

    Up to 22 hours recording time in LP mode; up to 4 hours in higher quality settings

    Large, backlit LCD screen

    Files are saved in high compression DSS and WMA file formats

    Five (5) quality modes

    Included DSS Player Software enables easy archiving, editing and further processing of recordings

    Twelve (12) different speed levels (8 in fast playback, 4 in slow playback) 

    Skip playback and Repeat playback options

    Variable Control Voice Actuator (VVCA) setting saves time and battery life by recording only when sound is sensed

    Timer recording

    Five (5) folders are capable of storing up to 199 files each

    Alarm playback can be set to notify you of important meetings, dates, times, and more

    USB Docking Station for quick and easy downloading/uploading of files between DS-2 and PC/Mac

    Long life AAA batteries supply up to 18 hours of continuous operation

    Recording Format DSS(LP/SP)/WMA(HQ/SSP/SHQ) 
    Recording Media Built-in 64MB
    Recording Time 22 hours 20 min (LP)
    10 hours 25 min (SP)
    4 hours 20 min (HQ)
    2 hours 10 min (SSP)
    1 hour 5 min (SHQ)
    Card Format N/A
    Input Level N/A
    PC Interface USB cable
    LCD Large, backlit LCD screen
    LED N/A
    Folders Messages Five (5) folders capable of storing up to 199 files each
    Sampling Frequency SHQ 44.1kHz:128kbps
    SSP 44.1kHz:64kbps
    HQ 44.1kHz:32kbps
    SP 12kHz:13.7kbps
    LP 8kHz:6.3kbps
    Overall Frequency Response SHQ 100-17000Hz
    SSP 100-8000Hz
    HQ 100-7000Hz
    SP 200-5000Hz
    LP 200-3000Hz
    LP Mode Yes
    Voice Activation Yes
    Demographic Data Input N/A
    Practical Maximum Output 200 mW
    Write Protection No
    Speaker 23 mm
    Microphone Jack 3.5 mm/Impedance, 2 kOhm
    Earphone Jack 3.5 mm/Impedance, 8 Ohm
    Power Supply 2 x 1,5 V/AAA battery
    Batteries AAA
    External Power Supply No
    Battery Life 18 hours
    Size 4.8” x 1.5” x 0.7” (without protrusions)
    Weight 80 g (including batteries)
    OS Supported Windows - Microsoft Windows ME/2000 Professional/XP professional, Home Edition
    Macintosh - Mac OS 10.1/10.2/10.3/10.4
    CPU Windows - Intel Pentium II class 333 MHz procesor or more
    Macintosh - Power Mac G3 233 MHz class processor or faster
    RAM 128 MB or more (256MB or more is recommended) 
    Sound Board Creative Labs Sound Blaster 16 or 100% compatible sound card
    Video Card and Display N/A
    Removable Drive N/A
    USB Port Yes
    Audio Output Earphone output or speakers

    • DS-2 Digital Voice Recorder

    • USB Docking Station

    • USB Cable

    • Carrying Case

    • Stereo earphones

    • DSS Player Software CD

    • Instruction Manual

    • 2 x AAA batteries

    Olympus DS-3300

    image 
    Professionals looking for high-quality performance can now get it with the DS-3300. The sleek, compact recorder provides a simple push-button design so first class features and customizable options are quickly at your service. Combined with convenient benefits including a dual function cradle, PC link and our intelligent DSS Player Pro Dictation software, the DS-3300 quite literally puts the world of professional dictation at your fingertips. 
    DSS PLAYER PRO SOFTWARE. Included software helps automate, streamline, and manage tasks with ease and efficiency.

    PROGRAMMABLE BUTTON. Customize the functions you utilize most for quick and easy access.

    OVER 11 HOURS DSS AUDIO. Record up to 11 hours in DSS format for highly-compressed file sizes and superb quality.

    DUAL FUNCTION CRADLE. Conveniently charge the optional Ni-MH rechargeable battery pack (BR402) and/or quickly upload and download audio to a PC.

    HANDS-FREE RECORDING. Use the optional footswitch (RS-25) to record audio without lifting a finger.
     

    •  Easy push-button operation. 

    •  Records up to 11 hours of high-quality DSS sound. 

    •  Includes 32MB xD removable media, available in capacities up to 512MB. 

    •  Access your favorite features via a programmable button you can customize. 

    •  Use the DS-3300 as a USB microphone or USB speaker when connected to a PC. 

    •  Included cradle provides dual capability for charging the optional Ni-MH rechargeable battery pack and for quick uploads and downloads to/from a PC. 

    •  Hands-free recording with the optional RS-25 footswitch. 

    •  Voice Activation mode. 

    •  File/Edit function allows you to easily insert, overwrite, partially erase files. 

    •  Large backlit LCD provides an easy-to-see view of information such as recording time and other functions. 

    •  DSS recording format. 

    •  PC Link enables you to directly transfer files to a computer for editing, listening, emailing, etc. 

    • Adjustable microphone sensitivity means you can set it to Conference mode or Dictation mode. 

    Specifications
    Recording Format DSS (Digital Speech Standard) 
    Recording Media xD-Picture Card: 16 - 1GB (For type M and H xD card, the firmware 1.04 or higher is required. Please check with your dealer.)
    Recording Time With included 32MB card:
    SP mode: 5 hours, 13 minutes
    LP mode: 11 hours, 00 minutes
    Card Format N/A
    Input Level -70 dBv
    PC Interface USB
    LCD Yes
    LED Yes
    Folders Messages 1 to 7 folders/199 messages per folder
    Sampling Frequency SP mode: 12 kHz
    LP mode: 8 kHz
    Overall Frequency Response SP mode: 300 to 5,000 Hz
    LP mode: 300 to 3,000 Hz
    LP Mode Yes
    Voice Activation Yes
    Demographic Data Input Author ID, Work Type, Date/Time, Priority, Index, etc.
    Practical Maximum Output 220 mW or more
    Write Protection No
    Speaker Built in ø28mm round dynamic speaker
    Microphone Jack ø3.5mm mini-jack, impedance MIC 2k
    Earphone Jack ø3.5mm mini-jack, impedance EAR 8 or more
    Power Supply 3V
    Batteries Ni-MH Rechargeable Battery Pack (BR402) or two (2) AAA batteries or two (2) Ni-MH rechargeable batteries (BR401)
    External Power Supply No
    Battery Life Alkaline: Recording (approx. 20 hours); Playback (approx. 12 hours)
    Ni-MH Rechargeable: Recording (approx. 15 hours); Playback (approx. 10 hours)
    Size 4.3” x 1.9” x 0.7” (without protrusions)
    Weight 101 g (including alkaline batteries)
    OS Supported Windows: Microsoft Windows 98/98SE/Me/2000 Professional/XP Professional, Home Edition
    Mac: Mac OS 9.0 - 9.2.2/10.1/10.2/10/3/10.4
    CPU Windows: Intel Pentium II class 333 MHz processor or faster (Processor 500 MHz or faster is recommended)
    RAM Windows: 128MB or more (256MB or more is recommended)
    Mac: OSX 128MB or more (256MB or more is recommended)
    Mac: OS 9.x 64MB or more (128MB or more is recommended)
    Sound Board Windows: Creative Labs Sound Blaster 16 or 100% compatible card
    Video Card and Display Windows: 800 x 600 pixels or more, 256 colors or more
    Mac: 800 x 600 pixels or more, 256 colors or more
    Removable Drive Windows: 2x or faster CD-ROM, CD-R, CD-RW, DVD-ROM drive
    Mac: 2x or faster CD-ROM, CD-R, CD-RW, DVD-ROM drive
    USB Port Windows: One or more free ports
    Mac: One or more free ports
    Audio Output Windows: Microphone input and earphone output or speaker
    Mac: Earphone output or speakers

    Package Contents
    DS-3300 Digital Voice Recorder

    • Carrying Case

    • 2 x AAA Alkaline Batteries

    • DSS Player Pro Dictation Software

    • 32MB xD-Picture CardTM removable media

    • CR-3 Multi-function cradle/docking station

    • KP-11 USB Cable

    • User manual

    • Quick Reference Guide

    C-Pen Captures Text and Imbeds in Dictation File
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    Announcing the C-Pen…and integrated support for the Quikscribe Recorder…

    How to integrate scanned text from documents into your dictation file using the C-Pen 20 ($159):

    Click here for a video demonstration.

    Click here to download the C-Pen brochure.

    The C-Pen 20 is a unique pen-size scanner that scans printed text from any paper source, and places it automatically into any word processing, spreadsheet, database, email, or any other program that uses text. Just place your cursor on the location of your document and start transferring the data.

    Although the C-Pen can be used with any Windows application, its features have been integrated into the Quikscribe Recorder or Omina to capture signficant text while you are recording or dictating. With Quikscribe’s unique “Intelligent Audio File” format, the scanned text is inserted in a “marker” that has the ability to hold text, images, or complete files.

    With the Quikscribe Recorder, you may use the C-Pen for a variety of tasks:

    - capture case # or patient # and place it in the Matter. No. field in the Quikscribe Recorder.  Allows you to track the identifier for the Matter Number field throughout the transcription process.

    - capture relevant text from any document reference to include with your dictation recording

    With the C-Pen, you may scan just the text you want, instead of an entire page.  Scan business cards, articles, data, foreign phrases (C-Pen recognizes 167 different languages).

    image

    Olympus DS-2200 Digital Voice Recorder
    image
    Perfect for the professional user seeking first-rate sound quality and longer recording times. Removable media can be upgraded to provide extensive recording capacity while the included stereo microphone ensures high-quality stereo sound. All in a compact digital package whose high-performance and attractive looks stand out from all the rest. 

    HIGH-QUALITY STEREO RECORDING. Included stereo microphone enables over four hours of impressive stereo sound to be recorded.

    FOUR RECORDING MODES. Select the mode that’s right for the situation from the available SHQ/HQ (WMA) and SP/LP (DSS).

    REMOVABLE MEDIA. Experience extensive recording time with the included 128MB xD-Picture Card or expand your recording capacity even further with up to a 512MB xD-Picture Card.


    Digital stereo recorder with removable media is perfect for interviews and other recording needs. 

    Over 4 hours of SHQ stereo quality recording available with use of included stereo microphone and 128MB xD-Picture Card (also included). Flexibility for nearly 180 hours of monoraul and close to 18 hours of stereo sound using the optional 512MB card. 

    Four (4) recording modes to choose from (SHQ/HQ in WMA format & SP/LP in DSS format). 

    Noise canceling feature for clear sound quality. 

    Remote control with built-in microphone. 

    Convenient PC data transfer via USB docking station. 

    Specifications
    Recording Format DSS (Digital Speech Standard)/WMA (Windows Media Audio) 
    Recording Media xD-Picture Card: 16 - 1GB (For type M and H xD card, the firmware 1.05 or higher is required. Please check with your dealer.) 
    Recording Time SHQ mode: 4 hours 20 minutes
    HQ mode: 8 hours 45 minutes
    SP mode: 20 hours 55 minutes
    LP mode: 44 hours 45 minutes
    Card Format
    Input Level –70 dBv
    PC Interface USB
    LCD Large backlit full dot display
    LED n/a
    Folders Messages 5 folders
    Sampling Frequency SHQ mode: 44.1 kHz
    HQ mode: 44.1 kHz
    SP mode: 12 kHz
    LP mode: 8 kHz
    Overall Frequency Response SHQ mode: 300 to 8,000 Hz
    HQ mode: 300 to 7,000 Hz
    SP mode: 300 to 5,000 Hz
    LP mode: 300 to 3,000 Hz
    LP Mode Yes
    Voice Activation Yes
    Demographic Data Input n/a
    Practical Maximum Output 180mW or more
    Write Protection Yes
    Speaker Built-in ø23 mm round dynamic speaker
    Microphone Jack ø3.5 mm mini-jack, impedance MIC 2 kW , EAR 8W or more
    Earphone Jack ø3.5 mm mini-jack, impedance MIC 2 kW , EAR 8W or more
    Power Supply Rated Voltage: 3V DC
    Batteries: Two AAA
    External Power Supply: AC Adapter
    Batteries Two AAA Alkaline batteries (LR03 or R03) or Two AAA Ni-MH batteries
    External Power Supply AC adapter
    Battery Life Voice Recording: Alkaline
    Recording: Approx. 16 hours
    Playback: Approx. 9 hours (based on our standard testing procedure)
    Voice Recording: NiMH
    Recording: Approx. 12 hours
    Playback: Approx. 8 hours (based on our standard testing procedure)
    Size 4.3” x 1.6” x 0.6” (without protrusions)
    Weight 85g (including batteries)
    OS Supported Windows: Windows 98, 98SE, ME, 2000 Professional, XP Professional, Home Edition
    Mac: Mac OS 9.0/9.1/9.2/10.1/10.2/10.3 and 10.4
    CPU Intel Pentium II class 333 MHz processor or higher
    RAM PC: 64MB or more
    Mac: 64MB or more
    Sound Board Creative Labs Sound Blaster 16 or 100% compatible sound card
    Video Card and Display 800 x 600 pixel or more, 256 colours or more
    Removable Drive 2x or faster
    USB Port one free port
    Audio Output PC: Earphone output or speakers
    Mac: Microphone input or Earphone output or speakers

    Olympus DS-4000
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    Olympus’ most advanced professional digital recorder yet is slide-switch operated for ease of use and stacked with premium features for outstanding performance, and designed - inside and out - to provide you with first class conveniences and all the accessories you need for an easy, flexible, and productive dictation lifestyle.
     
    SLIDE SWITCH OPERATION. Quiet and easy to use slide switch results in high performance, comfort, and increased productivity.

    2 PROGRAMMABLE BUTTONS. Provides customized functions to suit your dictation needs. The recorder firmware can also be programmed for additional functionality and flexibility.

    HANDS-FREE RECORDING. When used with optional footswitch (RS25).

    OVER 11 HOURS DSS AUDIO. With the included 32MB xD-Picture Card, you can record more than 11 hours of superb quality DSS audio.

    DUAL FUNCTION CRADLE. Recharges the Ni-MH battery pack and provides for fast and easy uploading/downloading of data to PC.

    Slide Switch Operation is quiet and easy to use, resulting in high performance, comfort, and increased productivity. 

    Records in DSS (Digital Speech Standard) format, developed primarily to meet dictation and transcription needs. 

    Record more than 11 hours of superb quality DSS audio with the included 32MB xD-Picture Card and up to 179 hours, 30 minutes with a 512MB card. 

    Compact design and light metal finish combine for a recorder with a professional look and feel and large easy to read LCD with backlight

    Dual function cradle for recharging of Ni-MH battery pack and downloading data to a PC. 

    Two programmable buttons, A and B, to implement functions per user dictation preferences. 

    Choose between two combinations of recording modes, SP or LP, and recording sensitivity, Dictate or Conference, to suit your recording needs. 

    The DS-4000’s automatic voice activation keeps recordings free from dead space and saves recording capacity and time during transcription. 

    Up to 10 users ID’s and 10 Work Types can be programmed on the recorder to support user environment where recorders are exchanged amongst professionals

    Rechargeable Ni-MH battery pack for added convenience automatically charges when the recorder is placed in the cradle. 

    The DS-4000 allows for easy editing of existing recordings by appending, overwriting, inserting, and erasing or partial-erase of recording. 

    The DS-4000 recorder can categorically classify and store recording in any of the 7 different folders that can be programmed on the recorder. Each folder can store up to 199 messages per folder. 

    Designed to withstand the heavy usage of the professional user. Durable switches and connectors of the DS-4000 are designed to eliminate or minimize the down time. 

    When the DS-4000 is left unused and in stop mode for a set amount of time, it will automatically shut itself off. 

    The DS-4000 transfer rate of dictation from the recorder to PC or vise versa has been improved to reduce time spent waiting for the transfer process to finish. 


      The DS-4000 supports hands-free recording with the optional RS-25 footswitch. Connect the RS-25 to the cradle, place the recorder in the cradle and you are ready to go. 

    Multi-level alarms can be enabled and set to meet various needs. 

    The DS-4000 supports and displays language in English, French, and German. 

    Splash screen automatically displays default time of day greeting when DS-4000 is turned on, or you can program your own greeting (up to 20 characters). 

    Specifications
    Recording Format DSS (Digital Speech Standard) 
    Recording Media xD-Picture Card: 16 - 1GB (For type M and H xD card, the firmware 1.11 or higher is required. Please check with your dealer.) 
    Recording Time With included 32MB card:
    SP mode: 5 hours, 10 minutes
    LP mode: 11 hours, 5 minutes
    Card Format N/A
    Input Level -70 dBv
    PC Interface USB
    LCD Yes
    LED Yes
    Folders Messages 1 to 7 folders/199 messages per folder
    Sampling Frequency SP mode: 12 kHz
    LP mode: 8 kHz
    Overall Frequency Response SP mode: 300 to 5,000 Hz
    LP mode: 300 to 3,000 Hz
    LP Mode Yes
    Voice Activation Yes
    Demographic Data Input Author ID, Work Type, Date/Time, Priority, Index, etc.
    Practical Maximum Output 180 mW or more
    Write Protection No
    Speaker Built in ø28mm round dynamic speaker
    Microphone Jack ø3.5mm mini-jack, impedance MIC 2k
    Earphone Jack ø3.5mm mini-jack, impedance EAR 8 or more
    Power Supply 3V
    Batteries Ni-MH Rechargeable Battery Pack (BR402) or two (2) AAA batteries or two (2) Ni-MH rechargeable batteries (BR401)
    External Power Supply D-7AC AC Adapter
    Battery Life Alkaline: Recording (approx. 20 hours); Playback (approx. 12 hours)
    Ni-MH Rechargeable: Recording (approx. 15 hours); Playback (approx. 10 hours)
    Size 4.3” x 1.9” x 0.7” (without protrusions)
    Weight 103 g (including Ni-MH rechargeable battery pack (BR402)
    OS Supported Windows: Microsoft Windows 98/98SE/Me/2000 Professional/XP Professional, Home Edition
    Mac: Mac OS 9.0 - 9.2.2/10.1/10.2/10/3/10.4
    CPU Windows: Intel Pentium II class 333 MHz processor or faster (Processor 500 MHz or faster is recommended)
    RAM Windows: 64MB or more (128MB or more is recommended)
    Mac: 64MB or more (128MB or more is recommended)
    Sound Board Windows: Creative Labs Sound Blaster 16 or 100% compatible card
    Video Card and Display Windows: 800 x 600 pixels or more, 256 colors or more
    Mac: 800 x 600 pixels or more, 256 colors or more
    Removable Drive Windows: 2x or faster CD-ROM, CD-R, CD-RW, DVD-ROM drive
    Mac: 2x or faster CD-ROM, CD-R, CD-RW, DVD-ROM drive
    USB Port Windows: One or more free ports
    Mac: One or more free ports
    Audio Output Windows: Microphone input and earphone output or speaker
    Mac: Earphone output or speakers

    Philips 9110 Docking Kit for Digital Pocket Memo
    image
    Includes docking cradle, Philips rechargeable batteries, power supply and USB cable

    Philips Digital Pocket Memo 9450VC
    image

    Dictation benefits are now enhanced by the ability to assign patient/client IDs or work types to a dictation by simply speaking them. This unique feature allows fast and convenient marking of dictation files for better identification, transcription and archiving.

    The Digital Pocket Memo® 9450 VC is ideal for use in dedicated application and workflow environments. It offers full system integration and many advanced, user-oriented features for faster and more efficient workflow.

    Based on feedback from professional users, several new features have been incorporated such as centralized firmware upgrades, record-mode notification beep and an exchangeable Multimedia/SD Card.

    Besides functioning as a portable recorder, the 9450 also acts as a hand control microphone with the Quikscribe Recorder software to control recording (when connected directly to the PC).  This is the only unit that also is powered directly from the PC when connected using the USB cable.  You can charge the (optional) Philips rechargeable batteries with the USB connection (or with the optional power supply).  Very handy feature for travelers that want to leave the power supply at home.


    Click here for a demonstration of the 9450VC with the Quikscribe Recorder software.

    Product benefits of the Digital Pocket Memo® 9450

    * The 9450 VC recognizes work type codes or patient/client ID numbers spoken by the author and transforms these into file headers. The author gets immediate visual feedback via the display. Up to five ID numbers or two different work types can be assigned

    * 4-position-switch enables single-handed use, allowing you to continue working in the most familiar way

    * Record notification beep: can be activated, for ‘recording in progress’ notification for intuitive operation.

    * Exchangeable Multimedia/SD Card provides simple, efficient data transfer and flexibility when on the move. MMC or SD cards up to 2 GB can be used. A Philips Multimedia Card is included.

    * Option to change storage mode allowing continuous recording similar to analogue tape-based recording.

    * DSS file format, the industry-standard file format for recording devices, offers minimum file sizes while maintaining crystal clear sound quality.

    * End-of-letter index marks a dictation file as complete and automatically generates a new file (button can also be disabled).

    * Voice-activated recording gives users hands-free dictation.

    * Insert, overwrite and delete functions allow full editing and continuity of dictation (buttons can also be disabled).

    * LC display shows creation time/date, size of the dictation file, operating mode and battery status.

    * Direct download to PC

    Package contents
    Digital Pocket Memo® 9450 VC
    Travel pouch
    USB Download Cable
    2x AAA Alkaline Batteries
    Philips Multimedia Card


    Technical data
    Weight: 87 grams
    Dimensions: 127 x 51,5 x 16,2 mm
    Acoustic frequency response: 300 – 6,000 Hz
    Output power: 140 mW
    Earphones socket: 2.5 mm
    Microphone socket: 2.5 mm
    Data input / output socket: Mini USB 2.0 full speed
    Power Supply socket: 6.3 V DC
    File name: Automatic or user defined filename creation
    Record time (e.g. for 64 MB): SP > 10 hours
    Battery life:  approx. 12 hours
    Download time: 10 min. dictation in 3.2 sec

     

    Philips Digital Pocket Memo 9400i
    image

    Philips now offers a sensational full dictation package for the professional user. 

    The Digital Pocket Memo® 9400i a Philips Multimedia Card. It brings together ergonomic, efficient functionality and system-integrated workflow management for the most complete professional dictation package.  Besides functioning as a portable recorder, the 9400 also acts as a hand control microphone with the Quikscribe Recorder software to control recording (when connected directly to the PC).

    Key benefits of the Digital Pocket Memo® 9400

    4-Position switch enables single-handed use, allowing you to continue working in the most familiar way

    Upload function: Database data/information can be uploaded to the device automatically

    Exchangeable Multimedia/SD Card provides simple, efficient data transfer and flexibility when on the move

    DSS file format, the industry-standard file format for recording devices, offers minimum file sizes while maintaining crystal clear sound quality.

    Package contents
    Digital Pocket Memo 9400
    Philips Multimedia Card
    Travel pouch
    USB Download Cable

    Technical data
    Weight: 87 grams
    Dimensions: 127 x 51,5 x 16.2 mm
    Acoustic frequency response: 300 – 6,000 Hz
    Output power: 140 mW
    Earphones socket: 2.5 mm
    Microphone socket: 2.5 mm
    Data input / output socket: Mini USB 2.0 full speed
    Power Supply socket: 6.3 V DC
    File name: Automatic or user defined filename creation
    Record time (e.g. for 64 MB): LP > 15 hours / SP > 10 hours
    Battery life:  approx. 12 hours
    Download time: 10 min. dictation in 2.2 sec

     

    Philips Digital Pocket Memo® 9350
    image
    Work efficiently, word for word, with the Digital Pocket Memo® 9350. Handy, powerful and efficient, you can comfortably operate the latest recording technology with the 4-position switch. With the exchangeable Multimedia or SD Cards, you have virtually unlimited recording time.  Voice files can be easily and quickly downloaded directly to your PC via a USB cable for professional transcription.

    The new Digital Pocket Memo (9350) with is a powerful easy-to-use dictation tool that allows automatic or manual transferal of voice data to your PC, while maintaining excellent sound quality. The ergonomically designed case is part aluminum for durability and includes a 4-position switch for single-handed operation as well as Voice Activated Recording for hands-free dictation.

    Removable 16 MB (up to 128 available) memory cards provide around 160 minutes of recording in DSS (Digital Speech Standard -11 kHz sampling rate) and can download 10 minutes of audio in 1.5 seconds

    Workflow software allows automatic download to the PC via USB connection. File information can include Date/Time/Job Type/Author Labels.  Price is $249.

    Key benefits of the Digital Pocket Memo® 9360
    Single-handed operation with the 4-position switch
    Backlit LC display with two display setting options
    Exchangeable Multimedia/SD Card for unlimited recording
    DSS file format creates minimum file sizes while maintaining crystal clear sound quality
    Automatic PC download through PC USB cable or optional
    Efficient handling of sound files makes job retrieval simple and fast

    Package contents
    Digital Pocket Memo 9350
    Philips Multimedia Card
    Travel pouch
    USB download cable
    Two AAA alkaline batteries

     

    All items with with * are required.

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    Quikscribe Player Info

    The Quikscribe Player is currently the worlds most advanced PC based digital transcription solution, with many features, not found in any other product (view detailed comparison chart).The Quikscribe Player can work independently by itself or part of work-group, whereby the multiple typist work from a central typing queue.

    Below shows an example of the Quikscribe foot pedal used by the typist. This foot pedal integrates into the Quikscribe player software, making it easier to use for the typist.

    Foot-switch + Hot-keys

    The Quikscribe Player uses a heavy duty, triple action Foot Switch. It can Play, Stop, Rewind and Fast Forward.

    You can also vary the Back Space distance for the Foot Switch and you can vary the Seek Speed (Rewind and Fast Forward rate).

    Note: The Quikscribe Foot Switch comes in both Serial and USB versions.

    The Quikscribe Player also has global Hot-keys, which means you can control certain actions of the Quikscribe Player while working within other programs e.g. Microsoft Word or Word Perfect.

    The Hot-Keys are user definable, which means if you ever encounter a conflict with other programs, you can easily change the associated Hot-keys to resolve the conflict.

     

    Automatic File Notification

    The Quikscribe Player has an option under the Settings Icon to automatically notify the typist when new files arrive. Depending on the current status of the Quikscribe Player and the type of file that has arrived, determines the visual feedback provided to the typist (as demonstrated and documented below)

      Yellow speaker indicates that no files are currently waiting to be transcribed

      Green stable speaker indicates that a file is currently open (being transcribed) and that one or more files are currently waiting to be transcribed

      Green flashing speaker indicates no file is currently open (being transcribed) but one or more files are currently waiting to be transcribed

      Purple stable speaker indicates that a file is currently open (being transcribed) and that one or more Overdue files are currently waiting to be transcribed

      Purple flashing speaker indicates no file is currently open (being transcribed) but one or more Overdue files are currently waiting to be transcribed

      Red stable speaker indicates that a file is currently open (being transcribed) and that one or more Urgent files are currently waiting to be transcribed

      Red flashing speaker indicates that no file is currently open (being transcribed) and but one or more Urgent files are currently waiting to be transcribed

    Note: This ‘Automatic File Notification’ feature works regardless if the typist has the Quikscribe Player open or closed. Which means files waiting for transcription can never overlooked or forgotten

    Ability to import the following audio formats

    The Quikscribe Recorder are able to import and open the following audio formats.

    WAV (Wave)

    The .wav file is an audio file format, created by Microsoft, which has become the standard audio format for PC’s. The .wav file format has been accepted as the preferred interchange medium for other computer platforms, such as Macintosh. This allows content developers and programs to freely move audio files between platforms.

    DSS (Digital Speech Standard)

    The .dss format is proprietary audio format used by Olympus and Philips range of portable digital voice recorders, which can produced very small (compressed) audio files for transcription.

    The major benefit of these portable digital voice recorders is, that you have the freedom of full mobility, which is a feature that the Quikscribe Recorder can NOT offer, as it is PC based. However if used together (hybrid solution) you can have all of the advanced dictation and transcription benefits which Quikscribe offers and a integrated portable recording solution, which Olympus provides.

    IAF (Intelligent Audio File)

    The IAF format is a proprietary audio format created by Quikscribe Pty Ltd specifically designed for advanced PC based digital dictation and transcription. In addition to producing very small (compressed) audio files, the IAF format has several other advanced features. For example, it is able to insert text attachments, insert pictures and other files within itself. Lastly, it has a small database within every file, that keeps track of the files history for management purposes.

      * MP2, MP3 (including files with VBR (variable bitrate))
      * VOX (Dialogic ADPCM)
      * RAW (PCM, ALAW, ULAW and others)
      * G.721, G.723, G.726
      * Mobile Voice
      * Ogg Vorbis

    Note: Whenever an audio file is imported and opened by either the Quikscribe Recorder or Quikscribe Player, they are automatically imported and converted to a IAF (Intelligent Audio File). The reason that this is done, is so the audio file now inherits all of the advanced features associated with the IAF format, such as the ability to embedd text, insert images, files and attachements and be encrypted. It also means that the file can now be fully managed by the Quikscribe Manager as it now has its own metadata within it, which both the Quikscribe Recorder and Quikscribe Player can write to and the Quikscribe Manager can interrogate.

    Ability to insert Markers

    The Quikscribe Player is able to insert location markers anywhere within an audio file.

    This is a great time saving feature if you need clarification on a point or require more information from the author.

    To insert a location marker, simply press CTRL 6 (the default Hot-keys under the Settings Icon).

    Once you have inserted a location marker, it is possible to add a label or a comment for this marker.

    It is also possible to move forward and backwards to different location markers very quickly, using other Hot-keys e.g. CTRL 5 for Previous Marker and CTRL 7 for Next Marker

    Able to paste embedded text and images

    Often when a dictation file is created, large amounts of reference material can be narrated verbatim from a source. If this source is in an electronic format e.g. a Word Document, Web Sites or CD-ROM, the Quikscribe Recorder can copy and paste this information into the .iaf (Intelligent Audio File).

    When the Quikscribe Player finds one of these attachments (as illustrated in the above screen shot), the Quikscribe Player 1) Automatically stops playing the current audio file. 2) Copies the attachment (text or image) within the Marker to the Windows clipboard. 3) Provides the typist with an audio prompt, signifying that an attachment has been found and copied to the Windows clipboard.

    At this stage, the typist can now paste the attachment (text or image) into their current document by pressing CTRL V (paste).

    Note: This great time saving feature not only decreases overall dictation and transcription time but it also significantly reduces the chance for any introduced errors.

    Note: The best way to fully appreciate this unique feature is to Download an evaluation copy of the Quikscribe Player and complete the 13 minute built-in interactive typing tutorial, which has both a text attachment and image attachment within it.

    Works with any Windows based word processor

    The Quikscribe Player is able to work seamlessly behind any Windows based word processor or application. To control the audio file, the Quikscribe Player uses a triple action Foot Switch to Play, Stop, Rewind and Fast Forward within the file. The Quikscribe Player also uses global Hot-keys to provide extra functionality, such as Inserting Location Markers etc.

    Note: By default the Quikscribe Player will attempt to use Microsoft Word as it default Word Processor. If however you do not use Microsoft Word you can change this by selecting the Settings Tab under the Settings Icon and changing the Default Word Processor path.

    Files are automatically queued based on priority

    All files sent from the Quikscribe Recorder are automatically queued based on the files priority. When a file is sent by an author, the author has the ability to set a Required by time for the file to be completed by. For example, if 4 hours was selected, the Quikscribe Recorder adds this value (4 hours) to the current date and time and saves this information to the beginning of the file being sent for transcription. As a result, the file being sent, now has a prefix added, as illustrated below.

    image

    Note: If a file is sent as being Urgent, the Quikscribe Recorder automatically puts a 00 for the Year value. As a result, when listed within a directory, it will always appear first within the queue. Also because the file is Urgent, it is displayed in red text. If there is multiple Urgent files, the file that was sent first, will occupy the first position in the queue and so on and so forth. If at anytime a files requested turn around time is not achieved, the file will now be viewed by the Quikscribe Player from this point on as being Overdue, so rather than the file notification flashing Green, it will now flash Red additionally when displayed, it will be displayed in Red text also.

    Built-in interactive training

    The Quikscribe Player comes with a built-in interactive multimedia tutorial.

    Being interactive, you do not need to read anything, just listen and follow the instructions. If you ever need to train someone, all you need to do is select Play Tutorial from the Help menu.

    Note: If you have not already done so, go to our Download page and download and install a 30-day evaluation copy of the Quikscribe Player now.

    Ability to add a comment to uncompleted work

    Under the File menu it is possible to add a comment to an audio file. You would use this feature if you ever had to close a mid-file (not completed). When you select this option a Comments dialogue box appears, allowing you to enter a comment. When this file is opened up again by either you or another typist, a Comments History will appear detailing Date & Time the file was opened and closed last, the previous typists name and any comments or instructions. As a result, multiple typist can work on the same file over a period of time and a complete history of who has done what and when is maintained within the file.

    Ability to link a document to an audio file

    Under the File menu it is possible to link a document to an audio file. The benefit being that if the audio file being transcribed is closed, the associated document being typed is linked and saved within the audio file. When the audio file reopened by you or another typist, the linked document automatically opens up. Plus as mentioned above, the typist has the ability to add and view comments.

    Ability to create dynamic custom document templates

    Every IAF (Intelligent Audio File) used by the Quikscribe Recorder and the Quikscribe Player has an internal database within it, which keeps track of everything that happens to the file. This information can also be accessed by other 3rd party applications. For example we have a created a sample document called Quikscribe Template.dot. Which has every field within an IAF listed and documented.

    If you download and install the Quikscribe Player, open up an audio file and then open this template document, it will automatically interrogate the current audio file open within the Quikscribe Player and populate the word document with all the relevant field values. If you then want to make your own custom templates, all you need to do is modify this sample document and save it with a new name.

    Completed always visible in the Task-bar

    When ever a file is being transcribed the percentage (%) completed is always visible in the Task-bar. The percentage completed is calculated by dividing the current file position by the audio duration. The benefit being that while a typist is transcribing, they can easily see how much they have done.

    The other benefit of the percentage completed, is that this value is continually being updated within the .iaf (Intelligent Audio File), which means the Quikscribe Manager not only know the who is working on the file and their current position of the typist in the file, but the Quikscribe Manager is also able to calculate the E.C.T. (Estimated Completion Time) for the file.

    Ability to normalise (amplify) low audio levels

    Often when audio is recorded for dictation the audio level of the recording is very low, as a result it can make the task of transcription very difficult. If you are using a tape based transcribing machine your options are limited. However with the Quikscribe Player, it is possible to “Normalise” (amplify) the signal electronically as illustrated below. Often when audio is recorded for dictation the audio level of the recording is very low, as a result it can make the task of transcription very difficult. If you are using a tape based transcribing machine your options are limited. However with the Quikscribe Player, it is possible to “Normalise” (amplify) the signal electronically as illustrated below.

    How it works is, the Quikscribe Player scans the audio file and calculates the maximum volume (peak) within the file. If the maximum peak is only 30%, it means the file can be amplified by an extra 70%. The Quikscribe Player then re-samples the audio file and amplifies it by this amount. Although this is not a perfect solution (as any background noise will also be amplified) it certainly a lot better than having no other option under such circumstances.

    Able to insert or extract files or documents

    Both the Quikscribe Recorder and Quikscribe Player have the ability to insert or exact files or documents from an .iaf (Intelligent Audio File). From a typist perspective, it means that rather than just leave a Comment for the next typist, it is possible save the current Word document that has been transcribed so far and insert this into the file as an attachment plus add a Comment. That way, typists can do a completed hand over.

    The next typist to open the file up will automatically see the Comments history, detailing everything that has been done so far and any other instructions upon completion, the audio file will automatically open up at its last position within the file, and the actual document that was being transcribed can be found within the file as an attachment.

    Able to use one queue with multiple typists

    Multiple typists can transcribe from a common queue with the Quikscribe Player. The reason is, that when the Quikscribe Player opens a file, it automatically locks the file. When a file is locked, it no longer appears visible within the queue (even though it is still there). The reason that this is done, is so two or more typist do not accidentally transcribe the same file.

    Note: Whenever a file is opened (locked) by a typist, the Quikscribe Player automatically copies within the .iaf (Intelligent Audio File) all of the typists details. So although the file is invisible to all the other typists within the queue, it is still visible to the WP Supervisor using the Quikscribe Manager.

    Ability to load-share large files (if required)

    Under certain circumstances a WP Supervisor may wish to have multiple typists transcribe a large file, in which case, the following instructions could be provided to 4 typists.

      * Typist (A) to transcribe Client_Interview.iaf from 00:00:00 to 00:30:00
      * Typist (A) to transcribe Client_Interview.iaf from 00:00:00 to 00:30:00
      * Typist (B) to transcribe Client_Interview.iaf from 00:29:00 to 01:00:00
      * Typist (C) to transcribe Client_Interview.iaf from 00:59:00 to 01:30:00
      * Typist (D) to transcribe Client_Interview.iaf from 01:29:00 to 02:00:00

    As mentioned previously, as soon as a file is open by the Quikscribe Player it is locked and can not be viewed by other typists. However if Display Locked Files is selected from the Open Audio Dialogue, it is possible to view and open a locked file.

    Automatic email integration with MS Outlook

    When audio files are sent for transcription via e-mail, rather than manually opening the attached audio files as they arrive from the e-mail, it is possible to automate the process with the Quikscribe Email Agent.

    The Quikscribe Email Agent runs in the system tray and automatically scans the e-mail in-box every minute (default interval) searching any unread e-mail’s that contain attached IAF (Intelligent Audio Files). If it finds an e-mail with attached IAF, it automatically copies the IAF to a designated directory and then marks the e-mail as being read. Thus allowing transcription via e-mail to work the similar to a L.A.N

    Automatically captures total transcription time

    The Quikscribe Player automatically captures and saves the Date & Time the file was opened and the Date & Time the file was completed within the .iaf (Intelligent Audio File). In addition to this, the Quikscribe Player has an internal timer (clock) that keeps track of the total transcription time for each file. This duration is not the time difference between the file was first opened and when completed, nor is it the total time the file was opened for. This duration is the actual time the file was opened and being worked on.

    For example, if the Quikscribe Player has a file open but does not detect any activity after 60 seconds, it turns the internal timer off and remains off until more activity is sensed. Which means if a typist opens and transcribes a file for 10 minutes and then accidentally leaves the file open over lunch for 45 minutes and then returns and completes the file after another 10 minutes of transcribing, only the time that was spent transcribing is recorded and saved, not the 45 minutes spent at lunch.

    As a result, a WP Supervisor using the Quikscribe Manager can easily produce detailed historical reports, detailing the total amount of audio transcribed by each typist, the total time spent and by dividing these two values, the Quikscribe Manager is able to provide each typist with a ratio e.g. transcription time divided by audio transcribed For example, if a typist has a ratio of 2.4, it means for every hour of audio, it takes this particular typist 2.4 hours to complete.

    Ability to slow audio down without pitch change

    The closer you can match the transcription speed of a typist with the dictation rate by the author, the greater your productivity will be, since you do not need to start and stop as often. To help achieve this, the Quikscribe Player is able to dynamically vary the Play Rate (up or down) by up to 40% without vary the pitch (frequency). Up until now, this has never been possible with traditional tape based transcribing machines, because as illustrated below, as you decrease the play rate the pitch (frequency) also decreases.

    The Quikscribe Player (being digital) is able to reduce the play rate without reducing the pitch (frequency) by re-sampling the file and doing some clever calculations on the fly. The only downside to this process, is that a small “warble” sound becomes noticeable the more you decrease the speed. However after a small period of time transcribing, you will find that you do not notice it and compared to the very noticeable pitch change experienced with a traditional tape based transcribing machine, it nothing.

    Seamlessly integrates with the QS Manager

    The Quikscribe Player seamlessly integrates with the Quikscribe Manager via the .iaf (Intelligent Audio File). Whenever a file is opened by the Quikscribe Player, it records the typists details into the file along with the date and time the file was opened. As the typist transcribes the file, the percentage (%) completed is continually being updated within the file.

    As a result, whenever the Quikscribe Manager interrogates the .iaf (Intelligent Audio File) it automatically knows who is working on the file, when the file was opened and the current position within the file. From this information the Quikscribe Manager is able to calculate the E.C.T. (Estimated Completion Time) plus it adds the audio duration remaining, to calculate the queue backlog.

    Able to be centrally controlled and configured

    The Quikscribe Player and the Quikscribe Recorder do not need a central server to operate, due to the fact that everything that is needed to be known is stored within the individual audio files. As a result, the Quikscribe Transcription System does not have a “single point of failure”. However to provide maximum flexibility and manageability, both the Quikscribe Recorder and the Quikscribe Player have the ability to export and import their user profile and settings to a central location.

    As a result, both the Quikscribe Player and Recorder can be configured and managed remotely by a WP Supervisor with the Quikscribe Manager. A WP supervisor can change just one setting within a users profile or can they can make a global change, which will update all profiles. The next time the user opens either the Quikscribe Recorder or Quikscribe Player, the new profile is automatically loaded.

    No other digital dictation / transcription system in the world (that we are currently aware of) has developed an advanced audio file format equivalent to our IAF (Intelligent Audio File).

    As a result, it is simply not possible for others to provide the same functionality we can.

    With Quikscribe, you can record, edit & transcribe digital audio files, plus you can also insert text, capture screen shots, embed documents / files / images, provide encryption, store metadata, URL’s and e-mail addresses in a single IAF (Intelligent Audio File).

    New Quikscribe Feature for Philips DPM 9450 VC

    imageThe Philips Digital Pocket Memo model 9450 VC has the unique feature of capturing a spoken voice command for an identification code (patient number or case number), and converting the voice entry into text.

    Now you can easily speak an identification code, the DPM 9450VC will convert it to text, and the Quikscribe Recorder will import the i.d. code automatically, and “stamp” the audio dictation file.

    This provides easy identification of the file during the transcription process, as the Quikscribe Player will also retrieve the identification number captured by the DPM 9450VC.

    A brief video explanation is available at http://www.digitaldictation.us/demos/9450vc.html

    Please contact us at .(JavaScript must be enabled to view this email address) for more information.



    Announcing the C-Pen !

    and integrated support for the Quikscribe Recorder…

    image

    The C-Pen 20 is a unique pen-size scanner that scans printed text from any paper source, and places it automatically into any word processing, spreadsheet, database, email, or any other program that uses text. Just place your cursor on the location of your document and start transferring the data.

    Although the C-Pen can be used with any Windows application, it’s features have been integrated into the Quikscribe Recorder to capture signficant text while you are recording or dictating. With Quikscribe’s unique “Intelligent Audio File” format, the scanned text is inserted in a “marker” that has the ability to hold text, images, or complete files.

    With the Quikscribe Recorder, you may use the C-Pen for a variety of tasks:

    - capture case # or patient # and place it in the Matter. No. field in the Quikscribe Recorder.  Allows you to track the identifier for the matter no throughout transcription.

    - capture relevant text from any document reference to include with your dictation recording


    With the C-Pen, you may scan just the text you want, instead of an entire page.  Scan business cards, articles, data, foreign phrases (C-Pen recognizes 167 different languages).

    Go to

    http://www.digitaldictation.us/demos/cpen_demo_noeffects.html

    for a video demonstration of the integrated features of the C-Pen with the Quikscribe Recorder.

    Brochure is at http://www.digitaldictation.us/demos/cpen20.pdf

    Unit pricing for the C-Pen is $159.

    More information about the Quikscribe Digital Dictation and Transcription System is at http://www.digidictate.com

    Warmest Regards,
    Bruce Hause
    Digital Technology LLC
    407-421-1208

    Olympus DS2000 Digital Voice Recorder

    Mobile digital recording has never been easier with the Olympus DS2000 and DS3000.

    The DS - 2000 supports removable SmartMedia cards for up to 22 hours of recording time (on a 64MB SmartMedia card) and makes downloading speech files to a PC quick and easy, especially if the DS - 2000 is directly attached via the included USB cable. Once downloaded your .dds audio files can imported into Quikscribe, where they will be automatically converted a .iaf (Intelligent Audio File) thus enabling all of the advanced dictation and transcription features that the Quikscribe Recorder and Quikscribe Player offer.

    Aside from the SmartMedia capability, the DS - 2000 is equipped with other features helping to enhance productivity such as two recording modes - SP and LP depending on your needs - and an LCD panel display to check recording mode, remaining recording time, and date and time. There’s also a Microphone Sensitivity Selector and voice activation for hands-free recording.


    Test

    Philips SpeechMike

    The Philips SpeechMike is an excellent hand control microphone that includes Record, Play, Stop/Pause, Rewind, and Fast Forward functions.  It also includes several function buttons that are programmable within the Quikscribe Recorder interface. 



    image
    image

    <<< SpeechMike Classic <<<(slide switch)

    >>>  SpeechMike Pro (buttons) >>>


    The Philips SpeechMike Pro and Classic will work on almost any PC running Windows 98, 2000, or XP. 

    The Philips SpeechMike has a built-in sound card, providing excellent audio quality.  Most PC’s and laptops already come with sound cards built-in, however often these sound cards are are built into the motherboard and as a result the audio quality is of poor quality, and suffer from line hum and distortion.  By using a Philips SpeechMike Pro or Classic, you can record great quality audio and eliminate any chance of distortion.

    The built-in speaker provides the option of personal playback, so you can listen to the audio more discreetly rather than playing the audio back via the PC speakers.

    The SpeechMike connects to the PC using a standard USB connection.

     

     

     

     

    Philips SpeechMike The Philips SpeechMike is an excellent hand control microphone that includes Record, Play, Stop/Pause, Rewind, and Fast Forward functions.  It also includes several function buttons that are programmable within the Quikscribe Recorder interface.  image image <<< SpeechMike Classic <<<(slide switch)
    >>>  SpeechMike Pro (buttons) >>>
    The Philips SpeechMike Pro and Classic will work on almost any PC running Windows 98, 2000, or XP.  The Philips SpeechMike has a built-in sound card, providing excellent audio quality.  Most PC’s and laptops already come with sound cards built-in, however often these sound cards are are built into the motherboard and as a result the audio quality is of poor quality, and suffer from line hum and distortion.  By using a Philips SpeechMike Pro or Classic, you can record great quality audio and eliminate any chance of distortion. The built-in speaker provides the option of personal playback, so you can listen to the audio more discreetly rather than playing the audio back via the PC speakers. The SpeechMike connects to the PC using a standard USB connection. Acoustic Magic Voice Tracker Array Microphone $249
    F.A.Q. (Frequently Asked Questions)

    Overview

    Why is digital dictation better than analog (tape) recording?


    Analog audio tapes are physical. As a result, they can be lost, misplaced, accidentally erased, or broken. From a management perspective, they are hard to identify, and it is impossible to estimate the total number of files or audio duration.

    Digital audio files allow you to store them right on your computer. They do not get accidentally erased, and do not wear out. Additional audio can be inserted within an audio file right where you want it inserted, without rewinding, or pressing a bunch of extra keys. Additionally, they can be instantly sent across a network or e-mailed around the world. They are easy to identify, the audio duration, and they are not easily lost or misplaced.
    What are the unique advantages of Quikscribe?

    Quikscribe provides 10 unique benefits (detailed below) which no other transcription solution in the world is currently able to offer. Quikscribe has been achieve this because it designed and developed a new audio format specifically designed to provide advanced dictation and transcription abilities called IAF (Intelligent Audio File). As a result it can provide the following unique benefits:

    Cut and paste text attachments within audio files. Thus saving considerable dictation and transcription time if existing precedents or reference documentation is being used to create a document.

    Capture and insert screen shots within audio files. A picture can be worth a thousand words, so instead of trying to explain something, you can now show it. This is ideal for creating user manuals or technical documentation.

    Insert other documents or files within audio files. Which means, rather than make reference to other supporting documents and files, you can now insert the files within a IAF (Intelligent Audio File) and send the lot as a complete file.

    Instantly Undo and Redo (unlimited) audio edits. Never again do you need to rewind within an audio file when you make a mistake. Simply press the Undo Icon or the Undo button on the hand control and remove your last audio edit (or multiple edits) instantly. Likewise, if you ever accidentally record over a section, simply press the Undo Icon or Redo button on the hand control and your original audio will still be intact.

    Each file has a built-in database, which keeps track of the file's history. As a result, the Quikscribe Manager can interrogate any file, at any time and find out its current status. Or, it can interrogate an entire queue or multiple queues and give you status of every file plus the total backlog down to the last second.

    Seamlessly produce web-ready C.B.T. (Computer Based Training) content in real-time behind any Widows-based application. Quikscribe is able to display BMP, PNG, JPEG and WMF images with a total of 113 different screen wipes. Plus it supports export and import abilities, which means post editing (audio or images) is also possible.

    No single Point of Failure - Unlike other Enterprise Transcription solutions, Quikscribe is not dependent on a central server to operate. Therefore, it is basically impossible to stop Quikscribe from working, whereas if a server-centric solution fails the entire enterprise can be brought to a halt.

    Flexible and Scalable - It is possible to install just one Quikscribe Recorder and Player or you can install ten thousand units across 50 cities in 10 countries and Quikscribe still functions effectively and efficiently.

    Full Enterprise Application Integration - The IAF (Intelligent Audio File) used in conjunction with the supporting interfacing documentation, makes it possible (for the first time) for organisations to fully integrate their dictation / transcription system with all of their other enterprise systems so as to optimise their current business processes.

    We listen to our clients and we are continually adding new features and functions based on the feedback we gain. Our aim is not to sell a product as such, but rather we aim to provide a total solution.

    For example, when TAFE NSW decided that Quikscribe was the best digital transcription product for their needs, we were also able to save them a considerable sum of money by designing and manufacturing a special interface cable, to interface 1,440 existing foot switches to work with Quikscribe on a PC. We also co-ordinated, recorded and edited all of their new digital audio curriculum and designed a special training mode, so students could not delete files.


    Desktop Recording

    How do you record using the Quikscribe Recorder?

    The Quikscribe Recorder uses the Philips SpeechMike to record and edit. This hand control has a built-in microphone. However if you wish, you can also use 3rd party microphones in conjunction with Quikscribe, such as the Acoustic Magic VoiceTracker array microphone for recording meetings and conferences. For more information about associated hardware that is compatible with Quikscribe, visit our Accessories page.


    What naming convention is used when creating new audio files?

    When the Quikscribe Recorder is installed, the author is required to enter a unique user name. Once this has been done, each new audio file created thereafter automatically begins with this user name as its prefix. e.g. Bill_Smith001, Bill_Smith002 etc.


    Is is possible to save the authors details within a file?

    YES - If an Author enters their contact details into the Authors Details Tab under the Settings Icon, the Quikscribe Recorder will automatically save these details within every new IAF (Intelligent Audio File) created.

    The major benefit being that the file can now be easily be identified at anytime by any user. Additionally it provides the Quikscribe Manager with extra search and reporting criteria.

    Note: Management data stored within any IAF (Intelligent Audio File) normally takes up less than 1K. Or put another way, within a 5 minute audio file, less than one tenth of one percent of file size is taken up by management data.


    Can I enter other file details?

    YES - When a new audio file is created, the author has the opportunity to enter, the following file details or select from customizable drop down lists.

    Subject
    Matter No
    Doc Name
    Doc Type

    Note: If an author does not need enter file details as illustrated above, it is possible to disable the above dialogue from appearing when the New Audio Icon is selected. This is done by selecting 'Just create new audio file' option under the File Management Tab under the Settings Icon.


    Does Quikscribe support Roaming Profiles?

    YES - Quikscribe supports Roaming Profiles (WinNT4.0, 2000 and XP). The benefit being if a user logs onto another PC, Quikscribe will automatically load their personal profile.


    Can I stop recording and pick up the file later? In the meantime will it be backed up in case of system failure?

    YES - If you need to work on another recording, you can simply close your current file (which will be saved in your Drafts directory). When you are ready to recommence recording, you can open this file and recommence recording.

    Note: When you do reopen the file to recommence recording, the Quikscribe Recorder will automatically open the file up at the exact position you left off at, plus retain all of your previous audio edits, which means you still have the ability to Undo & Redo audio edits.


    How do you send a file to be transcribed?

    Sending a file to be transcribed is easy. When the the Send Audio Icon is selected, the Send dialogue box appears.

    From here the author has the choice to Send the file via LAN or e-mail.

    The author also has the option to add instructions to the file. These instructions determine priority of the file and what is to be done by the typist once the file is completed.


    Note: If an author does not need the ability to select a typist or add instructions as illustrated above, it is possible to disable the above dialogue from appearing when the Send Audio Icon is selected. This is done by selecting 'Just send the current audio file' option under the File Management Tab under the Settings Icon.


    Do I keep a copy of the voice file for my own records? If so, for how long?

    YES - Whenever an audio file is sent for transcription, a copy is always retained. This copy is retained for 14 days (default duration), but can be changed to any duration by entering in a new duration under the File Management Tab under the Settings Icon.


    At what stage does the file get compressed? How long does this take? Can I continue dictation or performing other work in the meantime?

    The Quikscribe Recorder is able to record, edit and compress all at the same time. This is know as 'Real-time authoring', which means the moment the file has been recorded, it is ready to be sent via the LAN or e-mail to be transcribed without the need to wait for the file to be compressed. Note: For backward compatibility reasons (slower PC's), the Quikscribe Recorder also offers the option to do Post Compression or No Compression.



    Is it possible to recall a file once it has been sent for transcription?

    YES - It is possible, providing no typist has actually started working on the file. Otherwise it is not possible as the file is now open, hence it can not be moved. However since the details about who has the file (such as telephone number, e-mail) is within the file, it is possible to contact the typist who is working on the file with additional instructions and/or have them close and release the file.


    Is it possible to see when a file becomes work in progress, or when it will be finished?

    YES -You can find out the current status e.g. Waiting in queue, In Progress with percentage completed or if it has been completed. Note: If the file is in progress, you can view the typist details and the E.C.T. (Estimated Completion Time).


    What are the alternatives or contingencies for dictation if the network is down?

    One of the unique advantages of the Quikscribe Transcription System is that it is NOT network or server dependant. Therefore if the network is down for some reason, files can still be manually moved around on floppy disks (similar to how tapes are moved now). On a standard floppy disk we can store up to 14.5 minutes of audio. Additionally, while the network is down, no management or historical data will be lost, as each IAF (Intelligent Audio File) has it's own internal database which keeps track of everything that happens to the file, similar to a black box recorder in a plane. As soon as the network is back up, all of the management data from each file can be instantly recovered.


    Is it possible to INSERT audio mid sentence within an audio file?

    YES - The Quikscribe Recorder can insert audio mid sentence within an audio file. This is one of the major benefits of digital recording compared to analogue (tape) based recording.


    Is it possible to INSERT text into a voice file?

    YES - The Quikscribe Recorder can insert text within an IAF (Intelligent Audio File). This is a great time saving feature for both authors and typists. Author can now cut and paste reference text or precedents directly within the audio file and typist can paste this text directly into their document when the embedded text is found within the file.

    Note: This is an exclusive feature to Quikscribe, as no other dictation application offers this feature.


    Is it possible to INSERT images or screen shots into a voice file?

    YES - The Quikscribe Recorder is also able insert images and screen shots within an IAF (Intelligent Audio File). This is a great feature if you want to create technical documentation or manuals. Alternatively you can create web-ready C.B.T. (Computer Based Training) content in real-time.

    Note: This is an exclusive feature to Quikscribe, as no other dictation application offers this feature.


    Is it possible to INSERT other documents or files within a voice file?

    YES - The Quikscribe Recorder is also able insert documents or other files within an IAF (Intelligent Audio File). This is a great feature if you have an existing document that you want modified or updated, as you can insert the original document that needs the changes and then record dictate changes. As a result, the typist receives a single file that contains everything they need to complete the task.

    Note: This is an exclusive feature to Quikscribe, as no other dictation application offers this feature.


    Is it possible to UNDO or REDO audio edits?

    YES - The Quikscribe Recorder can Undo and Redo unlimited audio edits. What this means is if you make a mistake e.g. Insert audio at the wrong position or accidentally overwrite a section of your audio, you can press Undo and remove your last edit. Alternatively you can press Redo which will replace the audio edit you just removed.

    Note: This is an exclusive feature to Quikscribe, as no other dictation application offers this feature.


    Portable Recording

    What are all of the portable options available to me? What are the physical characteristics of each option?

    There is a great range of portable digital recorders that are currently available, however rather than attempt to discuss all of them, we have provided below detailed information on the solution that we believe is best.

    It is our current opinion that the Olympus and Philips models provide the best functionality and quality. Both of these portable digital recorders use a proprietary audio format call DSS (Digital Speech Standard) and they can also export a .wav format and both these formats are compatible with Quikscribe.


    What if the batteries go flat while I am recording, what happens to my file?

    Nothing - All recorded audio is automatically saved to the internal memory on the handheld portable recorder.


    In practical terms, how much memory do these portable solutions have? i.e. how many minutes of recording time do I have available before download?

    The table below shows the audio recording duration using the Olympus SmartMedia



    Memory Standard Play Long Play
    16 MB 2 hr 35 min 5 hr. 30 min
    32 MB 5 hr 10 min 11 hr. 10 min
    64 MB 10 hr 25 min 22 hr. 20 min

    How do I seamlessly transfer files from my portable solution to be transcribed?

    The Olympus and Philips digital recorders come bundled with software, which enables you to download your audio files to your PC. Once they have been downloaded, they can be transcribed with the Quikscribe Player, or additional audio can be added with the Quikscribe Recorder before being sent for transcription.


    What alternatives are available to me if I don't have or use a computer?

    If you do not have a PC, but your audio has been recorded and stored on a recorder with a removable memory card (such as SmartMedia), you can remove the SmartMedia Card from your digital recorder and provide this to your typist (as you would normally do with an audio tape). Your typist can then use a SmartMedia Card Reader to download and then transcribe the file(s).


    How do I record minutes of a meeting with many people, i.e. what are the conference facilities available to me? Can the conference facilities have the ability to identify each speaker?

    It is possible to record meetings or conferences, but from a transcription perspective, identifying individual speakers may be difficult as both the Quikscribe Recorder and the portable recorders record using a mono format. Using the Quikscribe Recorder with multiple microphones (up to 8 different sound tracks) allows you to identify each speaker by the microphone. The speaker identification stays with the individual tracks both during recording and playback for transcription.


    Does the portable solution have the same 'insert' capability as the desk top recorder?

    YES - The Olympus and Philips models have an 'Insert" feature, but do not have an 'Undo' feature.


    Is it possible to record phone conversations and voicemails? Is there a facility to alert those on the telephone that they are being recorded, i.e. a beep every 30sec?

    YES - Using a third party Phone Logger it is possible to record telephone conversations. Depending on what type you purchase (Active or Passive) will determine if beep tones will be recorded every 30 seconds.


    Transcription Features


    Is it possible to measure average transcription time per job?

    The first time an audio file is opened by a typist, Quikscribe automatically saves the typist detail's within the file plus the date and time the file was opened. When the file is closed, Quikscribe automatically saves the date and time the file was closed. In addition to this, while ever the file is open, Quikscribe has a "Smart Clock" on, this clock monitors the activity and position in the file. In doing so, Quikscribe is able to measure the true actual typing time performed.

    For example, let's assume a typist has opened a file and has been transcribing for 5 minutes and then the typist becomes distracted by another task and leaves the file open. After 30 minutes the typist returns and completes the file within another 10 minutes. Therefore, the actual typing time is only 15 minutes not 45 minutes. Below is an example of some of the data that is stored or can be calculated from the data file from within an .iaf.

    Date & Time Opened
    Date & Time Closed
    Turn Around Time (Date & Time Closed - Date & Time Opened)
    Actual Typing Time
    Typing Ratio (Actual Typing Time / Audio Duration)


    Is it possible to measure average typing time per operator?

    YES - This is a simple calculation. However so that you have a better understanding how this information is gathered and presented, below is an overview of what happens to a file when it is transcribed.

    Whenever a file is finished (Completed) by the Quikscribe Player, it moves the file from its current "Working" directory to a "Completed" directory. At the same time, Quikscribe exports the internal database (which contains the full history of the file) within the IAF (Intelligent Audio File) to a Reports directory in the form of a text file. It is from this location that the Quikscribe Manager can produce almost any type of report required. All reports that are created use industry standard Crystal Reports. Additional reports can be created by anyone, which means you have total control of how and what you want presented.

    To view a report based on typing time per operator, you simply select the report called "Typist Summary" from within the Quikscribe Manager. You will be required to enter a Start and End Date for the Report. Once this has been done, Crystal Report will create a report, presenting the following information for every typist.

    Typist Transcription Ratio
    Total Audio Transcribed
    Total Transcription Time
    Number of Files Transcribed
    Average Size per File.


    Is it possible to measure average typing time per author?

    YES - If you select a "Author Summary" report from with the Quikscribe Manager, the following information is provided.

    Average File Duration
    Average Recording Time
    Recording Ratio (Recording Time / File Duration)
    Average "Requested By" time
    Total Files Sent for Transcription
    Total Recording Time.


    Is it possible to measure jobs produced on estimated delivery time, vs late? Number of jobs transcribed per shift, week or month? Reporting functions comparing statistics by months?

    YES - All of the reports produced by the Quikscribe Manager use Crystal Reports and these reports are stored in an external folder within the Quikscribe Manager program directory. What this means, is that you can open any of the existing reports, modify it to provide the reporting information you want and save it as a new report.


    User friendliness


    How similar is the software to use to applications such as Word, and Outlook, i.e. are the buttons and menus in a similar format?

    Quikscribe conforms to Windows standards and conventions for interface design.


    How do I start, stop, pause, rewind, fast forward and so on?

    With the Quikscribe Recorder, you can use the Quikscribe Hand Control or the on screen GUI (Graphical User Interface) With the Quikscribe Player, you can use the Foot Switch to Start, Stop, Rewind & Fast Forward or you can use the GUI or the Global Hot-keys.


    How does the foot pedal operate?

    The Foot Switch works identical to a traditional Foot Switch. The Play button is held down to Play the file and released to Stop the file. Note: Whenever the Play button is pressed, the audio will jump back a small amount in time (depending on Backspace Setting selected) and recommence Playing. The Fast Forward and Rewind buttons on the Foot Switch Rewind or Fast Forward as long as you hold them down and stop as soon as you release them.


    Can I slow or speed the author's voice without altering the pitch?

    YES - Plus or minus 40 percent with no pitch change.


    Are we able to balance the foot pedal onto a typist foot stool?

    YES - The Foot Switches we use are exactly the same as existing Foot Switches.


    Work Flow Impact and Management


    Are we able to give an estimated time of document delivery?

    YES - As a file is being transcribed by a typist, the Quikscribe Player continually updates the file with it's current position (percentage completed). To provide an E.C.T. (Estimated completion time), the Quikscribe Manager needs to know the rate (speed) the file is being transcribed. It does this by interrogating every file within every queue once per minute, to determine its current position within the file. It then compares this value to where the file was one minute ago. The total distance travelled within the last minute, is the files current rate. Once the files rate (speed) is known, Quikscribe is able to calculate how long it will take to complete the file, by dividing the rate into the remainder of the file duration. This value is then added to the current time, to provide a WP Supervisor with a very accurate E.C.T.

    Note: If a file is open by a typist but has not moved within the last minute, Quikscribe is not able to calculate the current E.T.C. as the rate (speed) for the last minute has been zero. As a result Quikscribe Manager display "Not Known" in the E.C.T field. However what is known is the current size of the file (HH:MM:SS), the current Percentage Completed and the details of the typist. As soon as the typist recommences transcribing and the Quikscribe Manager does it's next update, the E.C.T will resume. If a WP Supervisor ever wants to know the exact current status of a file, they can double click on the file which will automatically interrogate that specific file or they can invoke a manual update by pressing the "Refresh" button in the Quikscribe Manager.


    Can we promote and demote jobs in the queue?

    YES - It is possible for a WP Supervisor to Promote and Demote Jobs. Simply select the file that you want to Promote/Demote (providing the file has not been started) and select the "Change Priority" button in the Quikscribe Manager. Next change the priority (date or time) you would like the file completed by and select OK. As a result, the Quikscribe Manager will rename the file, which will automatically reposition the file within the queue.

    Below is a brief overview of how the files within the queue work.

    When a file is created by an Author (e.g. Bill Smith) files will be created and named BillSmith001, BillSmnith002, BillSmith003 etc.

    When the author (Bill Smith) decides to send a file for transcription, he has the option to select a "Required by" time (default is 4 hours). Assuming that the time that Bill Smith sends the file is 12.15 PM, the Quikscribe Recorder renames the file when it sends it to 020126_1615_BillSmith001.

    The number added to the file (prefix) is the Date and Time the file is required. At first glance, this may seem a bit confusing, but as you will soon see in the explanation below, this naming convention is very simple and powerful.

    The first two digits 02 represent the year 020126_1615_BillSmith001
    The next two digits 01 represent the month 020126_1615_BillSmith001
    The next two digits 26 represent the day 020126_1615_BillSmith001
    The next two digits 16 represent the hour 020126_1615_BillSmith001
    The next two digits 15 represent the minutes 020126_1615_BillSmith001

    Now when these files arrive in queue with possibly hundreds or even thousands of other files, it will automatically position itself in the correct order based on priority.

    For example, if another author (e.g. Joe Black) sent a file to be transcribed 15 minutes later (e.g. 12.30 PM) but required the file to be returned in one hour the file files would look like this.

    020126_1330_JoeBlack001 (Time Sent plus 1 hour)
    020126_1615_BillSmith001 (Time Sent plus 4 hours).


    Can this be restricted to the WP Supervisor?

    YES - The ability to Promote/Demote files within the queue is restricted to the WP Supervisor using the QS Manager.


    Can urgent jobs be flagged, as per Outlook?

    YES - Both Urgent & Overdue files are flagged (represented) by RED envelope. If the file is being transcribed, then envelope is half RED and half GREEN.


    Can non dictation work be integrated into the queue e.g. Word Processing work etc.?

    YES - As mentioned previously, an IAF (Intelligent Audio File) can contain any type or number of other files within it. Which means, Quikscribe can be used as an integrated workflow management system. What's more, you can do this in-house as everything you need to know regarding communication with the IAF is provided in the "Interfacing Documentation for the .iaf".


    Are WP Supervisors able to see clearly how a job has progressed?

    YES - At anytime you can see the position in the queue and if the file is in progress you can see the typist details, the percentage completed and estimated completion time. If you double click on the file, you can view the file's complete history to date.


    How can we identify the typist for a particular file after the document is finished, even if there has been more than one typist on a job?

    The IAF (Intelligent Audio File) can track up to 99 typist per file. For each typist the IAF file records the typist's details, total time the file was open, total duration the file was actually being transcribed plus the date and time the file was opened and closed by each typist.


    Is there clear visibility on the number and size of files in the queue?

    YES - You can easily see every file within each queue, its position, size (HH:MM:SS) and current status. If a typist is currently working on the file, you can also see the typist's details the percentage (%) completed and E.C.T. (Estimated completion time). In addition the total backlog for the queue is visible.


    Can the queue calculate how much dictation work there is to be done?

    YES - The queue not only displays the individual size of each file but it also calculates the true total backlog for the entire queue. For example, if a queue has 10 audio files within it and each file is one hour in duration. The total amount of audio is 10 hours. However let's assume that there are also five typists currently working from the queue and each typist has completed 50% of each file they are working on. Therefore the total amount of audio in the queue is only 7.5 hours ((5 x 1) + (5 x 50%)) and this is the value that is displayed for the backlog in the QS Manager.

    Note: The Quikscribe Manager by default updates (interrogates) all of the active queues once per minute. This information is then graphed to the Backlog and Overdue graphs under the Workload Monitor. As a result a WP Supervisor can instantly see the queues backlog and overdue history for the day and can even spot or predict future problems in the near future based on the trend of the queue.


    What type of information is present from file within the queue? Is it possible custom design our own queue view?

    The following information is available in the queue view and YES, you can custom design your own view.
    Queue name and position within Queue

    Current status e.g. Waiting, In progress, Urgent or Overdue
    Filename and authors name
    File details e.g. Matter No, Subject, Doc Type, Doc Name
    Time Sent (HH:MM:SS), Time Opened (HH:MM:SS)
    File duration (HH:MM:SS)
    Typist's name and percentage (%) completed
    E.C.T. (Estimated Completion Time - HH:MM:SS)
    Total backlog for queue (HH:MM:SS).


    Is it possible to split a very long recording into sub jobs to be distributed to different typists, if the job is urgent?

    YES - However rather than split the job into multiple sub jobs, what we do is simply allow multiple typists to work on the same job simultaneously. So rather than the WP Supervisory splitting the job, the WP supervisor simply instructs each typist the start and end position for them to type, alternatively the WP supervisor can open the file and insert location markers with associated comments for each typist.


    What is the disaster recovery plan? What will prevent files from being lost?

    File redundancy is a built-in feature of the Quikscribe Transcription System. Whenever the Quikscribe Recorder sends a file for transcription, it makes and sends a copy of the file and it keeps the original file. Similar to how e-mail works. The copy that is kept, is moved into a "Sent" directory, where it remains for 14-days (default) before being deleted. The file that has been sent for transcription, remains in the queue until it is transcribed. Once the file has been transcribed, the file is moved into a "Completed" directory, where it remains for 14-days (default) before being deleted.


    Can we send an unfinished transcription and voice file to a new typist? i.e. during shift change, and will the voice file pick up where it was stopped?

    YES - Whenever a file is closed, Quikscribe automatically records the file's last position within the file, so when the file is opened up again by the next typist, it will automatically open up at the exact last position.

    Note: In addition to this, the previous typist has the option to leave a comment for the next typist, detailing what has been done so far and what needs to be on completion. This comment is then automatically displayed when the file is reopened. The comment dialogue also displays the complete history of all typists, the time they opened and closed the file, and typist's comments for this file.
    Lastly, the previous typist also has the option to embed a copy of the current document within the IAF, so when the next typist opens the file, the actual document that needs to be completed is already within the file.


    Remote Access

    Is it possible for a typist to work from home? How could this work?

    YES - Since everything about the file is stored within the file, an IAF can be transcribed anywhere. Associated precedents can be embedded within the file, so all relevant information required to finish the file is within the file.


    How quickly could the file be transferred to the typist's home?

    Download duration is directly determined by the three factors listed below

    1) File Length (HH:MM:SS)
    2) Audio Sample (8Khz, 11KHz or 22KHz)
    3) Typists Internet connection bandwidth (56K Modem, ADSL etc.)

    Note: For remote transcription purposes, it is suggested that the 8 kHz sample rate is used. As a result, for every 1 minute of audio recorded, a total of 98 KB disk space will be used. For every hour of audio, 5.76 Mbytes of disk space will be used. Note typist connection bandwidth will determine how fast the file will be transferred.


    Can a typist continue work while a voice file was being downloaded?

    YES - Transcribing an audio file while downloading another audio file is not a problem.


    Sound Quality


    Is there an ability to minimize or reduce background noise?

    The easiest way to minimise noise is to make sure that the microphone level is set up correctly and the author speaks directly into the microphone. That way the signal to noise ratio is kept to a maximum.
    If however the recording environment is always very noisy, a Noise Cancelling microphone is recommended. Ask us for more information if you're interested.


    Education and Training

    How similar is the software interface to standard applications such as Microsoft Word?

    Very similar.


    How similar is the Help interface to standard applications such as MS Word?

    Very similar.


    How comprehensive the Help function?

    The online help contains everything that the Quikscribe PDF User Manual contains.


    How comprehensive is the Training Tutorial?

    The Quikscribe Recorder has a built-in interactive audio-visual tutorial and the Quikscribe Player has an interactive typing tutorial. If a user completes these tutorials, they will know how to use the software.


    Technical Features and Requirements

    Does Quikscribe use .wav or a .dss file?

    The .wav format is the Windows standard for audio, which can be either uncompressed or compressed. When compressed, they are very small. The .dss (Digital Speech Standard) format is a propriety audio format used by Olympus and Philips and they can produce files that are slightly more compressed than .wav files.

    Note: Both the Quikscribe Recorder and the Quikscribe Player can use .wav or .dss audio files. However the downside with both of these formats is that they can only contain audio content. This is why Quikscribe developed it's own IAF (Intelligent Audio File) format, which can not only record and edit compressed audio but it can have text attachments, screen shots and other files within it, while maintaining an internal database that keeps track of the files history. Therefore whenever the Quikscribe Recorder or Player imports a .wav or .dss audio file, it converts it to a IAF (Intelligent Audio File), which automatically give the imported file access to advanced transcription features.

    Note: For compatibility reasons, a compressed .wav file can be extracted from an IAF at anytime. Additionally the IAF can be easily interrogated or managed by 3rd party applications as the DLL and relating documentation that is responsible for communicating to the IAF is available.


    To what extent does the voice file compress, explain the compression precisely?

    Sample Rate Compression
    8 kHz (16 Bit) 98 KB/Min
    11 kHz (16 Bit) 135KB/Min
    22 kHz (16 Bit) 270KB/Min

    Both compressed .wav and .dss audio files use a form of 'Perceptual Compression'. This means the audio file is compressed by removing actual audio content in such a way that the resultant file produced does not sound any different from the original file. In doing so, files can be significantly reduced in size (approx. 10:1).


    At what stage does the file compress?

    The Quikscribe Recorder is able to record, edit and compress all at the same time, which means the moment the audio file is finished, it can be sent.


    How long does the file take to compress? Can I continue working while it does?

    As mentioned above the Quikscribe Recorder can record, edit and compress audio files in real-time, which eliminates any time waiting for the file to compress.


    Is it possible to send audio files via e-mail to be transcribed interstate, and overseas?

    We have found e-mail an effective method for Sending and receiving files to remote users. However for better management control and larger volume of audio we recommend V.P.N. (Virtual Private Network) or FTP (File Transfer Protocol).


    In your experience, what has been the effect of using the WAN to send voice files to be transcribed, interstate?

    A large majority of our clients use WAN and V.P.N. to distribute audio files for remote transcription.


    Is it possible to utilise our existing cabling to connect to the network and the relevant server?

    YES - The Quikscribe Transcription System has been designed to have NO major impact on existing Networks or Servers.


    To what extent can your Quikscribe be customised to suit special requirements?

    Unlimited - The core functionality of the Quikscribe Management System is controlled by a single DLL. This DLL is responsible for reading and writing all information contained in the .iaf (Intelligent Audio File). The DLL and supporting documentation is available on request by any client who wishes to modify the management system for their own purposes. Which means, if you can think it, you can do it using Quikscribe.


    What Operating Systems does Quikscribe support?

    Windows XP, Vista, and Windows 7.


    Scenarios


    Scenario 1 - A lawyer in Hong Kong is interviewing five clients in a room over a four hour period. They need the meeting recorded, transcribed, and the document sent back within a 24hr period so the client can approve it as an accurate record. How would you approach this opportunity.

    An Acoustic Magic Voice Tracker array mircophone is recommended. It is a non-intrusive high-gain Omni-direction microphone, specifically designed for interviewing. To speed up the transcription process it is recommended that every 30 minutes or so, a new file is created (which takes about 2 seconds). In doing so, files can start to be sent for transcription via FTP or email while still recording. Before the interview is over, the first couple of transcripts should be back and within less than two hours of the completed interview, a full transcript would be available.


    Scenario 2 - We have a lawyer who is unfamiliar with computers, but has a need to perform dictation outside of the office. They do not have a laptop or a computer at home. They do not like the idea of dictating over the phone. What is the digital solution for this person?

    An Olympus or Philips portable digital recorder for outside the office, which integrates with Quikscribe Recorder installed on their office computer.


    Scenario 3 - We have several WP Operators on sick and annual leave in our New York office, and they would like to send their dictation work to be done in Chicago. How can this be done.

    A WP Supervisor using the Quikscribe Manager can handle this situation in one of two ways. The WP Supervisor can decide and select which files need to be sent, and use the Move Files function to move the files from New York to Chicago via either V.P.N. (Virtual Private Network) or FTP (File Transfer Protocol). Alternatively, the WP Supervisor can automate the process by setting Backlog limits on the queues. If at any stage a queue exceeds this predefined limit, the Quikscribe Manager will automatically move all excess files to Chicago.

    Note: Every time Quikscribe performs a task, it records the event. Which means, although the files are no longer in the New York queue, there is a complete history of what happened to the files e.g. What files were sent, where they were sent to, why they were sent and the date and time they were sent.
    The files that arrive in Chicago (from New York) will automatically position themselves within the Chicago queues based on their priority. Because the file that has been sent is an IAF(Intelligent Audio File), everything about the file is stored within the file. Which means when a typist opens the file, they will see that the file has been sent from New York, the date & time sent and the reason why e.g. Backlog Overload. Therefore the Chicago typist simply transcribes the file as per normal and will follow any instructions as per usual.


    Scenario 4 - We operate with a decentralized WP and Secretarial structure, how does your system deal with this situation?

    Centralized or decentralized, location or geography no longer matters. The power of the Quikscribe Transcription System is a combination of the IAF (Intelligent Audio File) and the bandwidth connecting the different locations. With these two ingredients, we can do anything..




    Our Guarantee "If you find another PC based dictation and transcription system (within 90-days of purchasing Quikscribe) that offers more advanced features and functions than Quikscribe does, we will refund 100% of your investment!"


    Are we crazy to make such a guarantee?
    We don't think so and the reason is, no other digital dictation / transcription company in the world (that we know of) has an IAF (Intelligent Audio File) or anything similar.

    Therefore it is simply NOT possible to duplicate the same functionality that we can offer, since our audio format can record, edit & transcribe digital audio files, but can also insert text, capture screen shots, embed documents / files / images, provide encryption, store metadata, URL's and e-mail addresses all within a single IAF (Intelligent Audio File).
    If you can think it - IAF can do it!

    Click here for purchasing details

    OR

    Click here to download a FREE trial



    Quikscribe Software Developers Kit

    Both the Quikscribe Recorder and the Quikscribe Player can easily be integrated with 3rd party applications or management systems.

    To make integration easy, we provide a range of development tools (with source code) that demonstrate how to programmatically communicate with the Quikscribe Recorder, Quikscribe Player and our IAF (Intelligent Audio File) as well as how to create management reports from internal metadata.

    The Quikscribe Recorder and Quikscribe Player provide advanced digital dictation and transcription capabilities. As far as we know, no other digital dictation or transcription application in the world comes close to the power and functionality that we can provide with our custom built real-time record engine and our unique IAF (Intelligent Audio File).

    At first glance, it may appear that our GUI is deceptively simple, however under this interface is a very powerful real-time record and playback engine that we wrote from the ground up in C++. Note: When we use the term real-time, we mean the ability to record, compress, insert, overwrite and instantly undo and redo unlimited audio edits in real-time. Then if you combine this with file format IAF (Intelligent Audio File) you now have the ability to insert text, documents, images, metadate etc, thus enabling you as an integrator to completely customize your solution according to your specific business needs.

    It is for this reason, that Quikscribe is currently integrated into many different industries around the world e.g. Legal, Medical, Military, Loss Adjustment, Insurance, Banking, Educational, Courts, Police etc.

    All current record engines (that we are aware of), simply record digital audio. YES they can record using deferent sample rates, YES they can insert audio and once these files are recorded, they can be sent electronically via e-mail, FTP or LAN, but all of these features are inherent benefits of digital.

    If you want to fully understand what we mean by advanced features and functions, visit our comparison page to see a list of what Quikscribe can do compared to what the others can not do.

    To make integration easy, we provide a range of development tools and SDK’s (with source code) and documentation that demonstrate how to programmatically communicate with the Quikscribe Recorder, Quikscribe Player and our IAF (Intelligent Audio File) in both VB6, C++ and .NET.

    For more information, please click here to contact us, providing your contact details and description of what you would like to accomplish, and we will reply promptly.

    About Quikscribe

    We produce the World's most advanced digital dictation and digital transcription system specifically designed for the legal industry. We do not make this claim lightly, and we back it with one of the most potent guarantees in the industry.

    Our Guarantee "If you find another PC based digital dictation and digital transcription system (within 30-days of purchasing Quikscribe Recorder and Player) that offers more advanced features and functions than Quikscribe does, we will refund 100% of your purchase price!"

    The reason that we are able to make the above guarantee is because we have designed and developed a revolutionary new audio format called an IAF (Intelligent Audio File). Rather than just be able to record and edit audio like other digital transcription products the IAF (Intelligent Audio File) can handle audio, text, images, databases and much more. As a result we have taken dictation dictation and digital transcription to a new level, with many unique features, as detailed below.

    Ability to cut and paste text attachments within audio files. Thus saving considerable dictation and transcription time if existing precedents or reference documentation is being used to create a document.

    Ability to capture and insert screen shots within audio files. A picture can be worth a thousand words, so instead of trying to explain something, you can now show it. This is ideal for creating user manuals or technical documentation.

    Ability to insert other documents or files within audio files. Which means, rather than make reference to other supporting documents and files, you can now insert the files within a IAF (Intelligent Audio File) and send the lot as a complete file.

    Ability to instantly Undo and Redo (unlimited) audio edits. Never again do you need to rewind within an audio file when you make a mistake. Simply press the Undo button and remove your last edit or multiple edits instantly. Likewise, if you ever accidentally record over a section, simply press Undo and your original audio is still intact.

    Ability to load share large audio files.If a large audio file is required to be transcribed in minimal time, it is possible for multiple typists to transcribe the same audio file, each transcribing different parts of the same file.

    Each file has a built-in database, which keeps track of the file's history. As a result, the Quikscribe Manager can interrogate any file, at any time and find out its current status. Or, it can interrogate an entire queue or multiple queues and give you status of every file plus the total backlog down to the last second.

    Ability to seamlessly produce web-ready C.B.T. (Computer Based Training) content in real-time behind any Widows-based application. Quikscribe is able to display BMP, PNG, JPEG and WMF images with a total of 113 different screen wipes. Plus it supports export and import abilities, which means post editing (audio or images) is also possible.

    Built-in interactive multimedia training. The first time that a Quikscribe Recorder is installed and started, a a built-in interactive training tutorial that explains how to use the Quikscribe Recorder Hand Control. As you select each button with either the Hand Control or mouse, text appears explaining what and how the button works. After a little bit of practice you will find that the hand control becomes second nature, whereby you can record and edit audio, while doing several other things at the same time. After completing the tutorial, you can start creating and recording real files. If at any time you want to access the Hand Control training again, simple select the Help menu and then "Hand Control Training"

    Able to record, edit and compress at the same time. The Quikscribe Recorder can record, compress and edit audio all at the same time. The major benefit is that your audio files are kept very small, which significantly increases your storage space the the time to send a file. The Quikscribe Recorder also provides the option for Post Compression and No Compression, depending on your circumstances or requirements. For example, if you have an older type PC and it does not have the resources (power) to record and compress at the same time, then Post Compression can be used. If you are making C.B.T (Computer Based Training) content and you plan do do post-editing, it is recommended that you use No Compression.

    Able to send audio emails automatically. Quikscribe, with its real-time compression, and email capabilities makes it possible for you to use the program to send audio emails. This saves time since most attorneys can speak faster than they can type.

    Ability to operate mobile. Quikscribe can operate on a laptop computer. Quikscribe also imports formats created using other portable digital recording devices.

    No single Point of Failure - Unlike other Enterprise Transcription solutions, Quikscribe is not dependant on a central server to operate. Therefore, it is basically impossible to stop Quikscribe from working, whereas if a server centric solution fails the entire enterprise can be brought to a halt.

    Flexible and Scalable - It is possible to install just one Quikscribe Recorder and Player or you can install ten thousand units across 50 cities in 10 countries and Quikscribe still functions effectively and efficiently.

    Full Enterprise Application Integration - The IAF (Intelligent Audio File) used in conjunction with the supporting interfacing documentation, makes it possible (for the first time) for organizations to fully integrate their dictation / transcription system with all of their other enterprise systems so as to optimise their current business processes.


    Warmest regards,

    Bruce E. Hause
    President
    Digital Technology, LLC


    Please click here to contact us.


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    Voice Link 1~8 E1 High-Density E1 Digital Telephony Card

    PCI high-density E1 card, with up to 8 E1 on single card and 8 cards per system. Suitable for carrier class Applications. (CompactPCI models available, contact CallURL Inc. for details)
    TAPI driver to extand existing TAPI based application, running smoothly for large number of channels

    Compatible with Contax IVR II 3.0.0, all call flow can be seamlessly migrated to large system applications

    Configure multiple boards in a single PC for easy and cost-effective system expansion, capable of scaling from 30 to 1920 ports. (Use very LOW PC CPU power, due to task offloaded to multiple DSP’s)

    Up to 2.9 GIPS digital signal processing power support, Caller ID detection,FAX, FSK SM, Conference etc.

    Full duplex voice channels for VoIP gateway applications

    Bundled with TAPI and wave drivers for Windows 2000, 2003 and Windows XP

    Shipped with EasyTAPI 3.0.0 CD for simple driver installation and verification

    Conference and channel switch features can be realized with Extension of Contax IVR II 3.0.0

    Flexible parameter tuning for Media (Voice, DTMF, CPSignal, FAX, Half-duplex FSK message) via setting tool


    Applications
    Interactive Voice Response (IVR)
    Automatic Call Distribution (ACD)
    Unified Messaging System (UMS)
    Unified Communication (UC) and Teleconferencing
    TAPI-compliant AA, VM and Recording applications (Many available, consult your dealers for details)
    Voice and Fax applications Deveploment

    Technical Description
    Configuration

    VoiceLink E1 card provides E1 telephone interface for direct connection to matching systems. Protocal support includes E1 / PRI, SS1 & SS7. Up to 8 VoiceLink cards can be installed in PCI slots of a single PC chassis enabling port expansion up to 1920 ports per system.
    Network Interface

    VoiceLink supports CEPT E1 interface, based on user’s configuration, it will perform as parameters programmed. Standard H.100 style connector iprovides telephony bus connections. Software selectable local digital loopback plus remote testing utility allows fast troubleshooting and issue isolation.
    Open Architecture

    The VoiceLink E1 cards share a common driver architecture with other CallURL Talk Voice boards, this offered users and developers with the maximum in flexibility and scalability. All VoiceLink / Talk Voice products support standard TAPI and wave drivers for Windows 2000, 2003 and Windows XP (Home or Pro. editions).

    Technical Specifications
    General

    Number of ports: 30 (each E1)
    Number of E1s: up to 8 per board
    Max. boards per system: 8
    Digital signal processor: TI TMS 320 54 & 62 series cps
    Host Interface

    Electrical: Rev. 2.2 of PCI bus specification
    Bus speed: 33 MHz maximum
    Shared memory: 512 KB dual port static memory
    ?Address and interrupts configured automatically by PnP BIOS or PnP OS
    Board ID: DIP switch to uniquely identify each board
    Telephone Interface

    ?Line interface: CEPT E1 (BNC for 75 Ohm lines)
    Connectors: Adaptor to RJ-48C for 120 Ohm lines
    Support SS1, SS7 & DSS1 on per E1 basis. (Mix of different protocol for different E1 is allowed)
    Support Caller ID, FLASH, ROUTER, Conference and FAX, FSK Messaging etc.
    Audio Signal and Conference

    Maximum parties per conference: 128 (2 to 127 groups)
    Automatic gain control (AGC) or programmable
    Maximum 3 X 128 conferences per system
    ?For high quality conference, conference resource needs to be estimated before constructing system.
    Audio Encoding

    Sample rate: 8KHz
    32 Kbps OKI ADPCM
    64 Kbps -law PCM
    64 Kbps windows 8 / 16-bit PCM
    DTMF Tone Detection

    DTMF digits: 0to9, *, #, A,B, C&D
    Dynamic range: -60 dBm to 0 dBm per tone (default -3)
    Tone duration: 80 ms (1 - 65535 range)
    DTMF Break: 50 ms (1 - 65635 range)
    Tone Dialing

    Transmit level: normal at -6.0dBm (high), -8.0dBm (low), parameters programmable
    Frequency variation: < 1%
    Bundled Drivers and Software

    Bundled with TAPI and wave drivers for Windows 2000, 2003 and Windows XP
    Software Compatibility

    Microsoft TAPI and wave driver compliant applications
    Power Requirements

    +5V @1.0A
    +12V @200mA
    -12V @200mA
    Size

    315mm (L) x 118mm (H); 12.40” (L) x 4.64” (H)
    Certification

    Telephone network: FCC Part 68
    EMI: FCC Part 15, Class B
    BSMI / TAIWAN
    Environment

    Operating temperature: 0 to 50 C (32 to 122 F)
    Storage temperature: -20 to 65 C (4 to 149 F)
    Humidity: 10 to 80%, non-condensing

    Talk Voice 8LVF Voice Board with Integrated Fax

    Features
    Eight independent voice processing ports supporting low-to medium-density voice systems in a single PC (PCI Bus)
    With MVIP-BUS connector, multiple 8LVF can be linked to share FAX resources
    -law voice coding with selectable data rates 32 Kb/s or 64 Kb/s on a channel-by-channel basis
    Configure multiple boards in a single PC for easy and cost-effective system expansion, capable of
    scaling from 8 to 40 ports (FAX resources from 4 to 40)
    Caller ID detection, supports FSK as well as DTMF
    Full duplex voice channels for VoIP applications (Rev. B1 or after with Proper Drivers)
    Bundled with TAPI and wave drivers for Windows 2000, 2003 and Windows XP
    Shipped with EasyTAPI 3.0.0 CD for simple driver installation and maximum PC compatibility
    Support LC Drop / Polarity Reversal detection
    Detailed call progress setting (With Setting Option in TSP)


    Applications
    Interactive Voice Response (IVR)
    Automatic Call Distribution (ACD)
    Unified Messaging System (UMS)
    Unified Communication (UC)
    TAPI-compliant AA, VM and Recording applications (Many available, consult your dealers for details)
    Voice and Fax applications Deveploment

    Technical Description
    Configuration

    The VoiceLink 8LVF provides eight telephone line interface circuits for direct connection to analog loop start lines. Up to 5 VoiceLink boards can be installed in PCI slots of a single PC chassis enabling port expansion up to 40 ports per system.
    Network Interface

    The VoiceLink 8LVF supports powerful call progress analysis, provides parameters programmable for country-specific regulation ,enhanced DTMF detection & cut-through, plus PABX-specific tone detections. Quality voice can be recorded in ADPCM, PCM or WAV formats.
    Open Architecture

    The VoiceLink boards share a common driver architecture with other CallURL Voice boards and boxes, offering users and developers with the maximum in flexibility and scalability. All CallURL Voice products support standard TAPI and wave drivers for Windows 2000, 2003 and Windows XP (Home or Pro. editions).

    Technical Specifications
    General

    Number of ports: 8
    Number of FAXs: 4 (or 8 for -8 model)
    Max. boards per system: 5
    Digital signal processor: TI TMS 320VC5402 @100 MIPS
    Host Interface

    Electrical: Rev. 2.2 of PCI bus specification
    Bus speed: 33 MHz maximum
    Shared memory: 256 KB dual port static memory
    Address and interrupts configured automatically by PnP BIOS or PnP OS
    Board ID: Assigned automatically by system
    Telephone Interface

    Line interface: Loop-start
    Connectors: Two RJ-14 jacks
    Return loss: 20 dB min (300 to 3300 Hz at 600 Ohms impedance)
    Caller ID: International Caller ID capability via on-hook audio path
    Audio Signal and Interface

    Audio I/O jacks: Optional not available in standard model
    Automatic gain control (AGC)
    Silence detection: programmable (nominal: -44 dBm)
    Call progress monitoring: standard and custom frequency based
    Audio Encoding

    Sample rate: 8KHz
    32 Kbps OKI ADPCM
    64 Kbps -law PCM
    64 Kbps windows 8-bit PCM
    DTMF Tone Detection

    DTMF digits: 0to9, *, #, A,B, C&D
    Dynamic range: -36 dBm to -3 dBm per tone
    Tone duration: 40 ms (minimum)
    Acceptable twist: 10 dB
    Tone Dialing

    Transmit level: normal at -6.0dBm (high), -8.0dBm (low), parameters programmable
    Frequency variation: < 1%
    Facsimile Specifications

    Groupu 3 class 1 class 2 standards
    Support multiple FAX at the same time
    Data Rate : TX & RX @14,400 bps
    Bundled Drivers and Software

    Bundled with TAPI and wave drivers for Windows 2000, 2003 and Windows XP
    Software Compatibility

    Microsoft TAPI and wave driver compliant applications
    Power Requirements

    +5V @1.0A
    +12V @200mA
    -12V @200mA
    Size

    215mm (L) x 107mm (H); 12.283” (L) x 4.2” (H)
    Certification

    Telephone network: FCC Part 68
    EMI: FCC Part 15, Class B
    BSMI / TAIWAN
    Environment

    Operating temperature: 0 to 50 C (32 to 122 F)
    Storage temperature: -20 to 65 C (4 to 149 F)
    Humidity: 10 to 80%, non-condensing

    Audio / Visual Tutorials (Quikscribe Player must be installed to view tutorials)

    Tutorials
    Size
    Duration
    Description
    394KB
    0:03:05
    Presentation explaining how the Quikscribe Recorder, Player and Manager work together.
    1.7Meg
    0:09:08
    Detailed presentation how the Quikscribe Manager works.
    1.9Meg
    0:06:15
    Mail merge tutorial that steps a user through the process of how to join a Word document and Excel document to do a mail merge. A total of 49 (800x600) screen shots plus embedded Word and Excel documents containing data which is used within the tutorial.
    MS Calculator.iaf
    220K
    0:01:22
    A training tutorial that explains how to use the Microsoft Calculator. A total of 19 screen shots.